Shainul C.
Google
We had a truly wonderful stay at InterContinental Balaclava on our first trip with our toddler. The resort is fabulous, with beautiful surroundings, excellent facilities, and food that was absolutely delicious.
What stood out most, however, was the warmth and attentiveness of the staff. Every interaction was marked by genuine care and hospitality. A very special mention and heartfelt thanks to Jaywantee ji and Surya ji, who went above and beyond to ensure our little one was comfortable and well taken care of. They paid such thoughtful attention to her meals, preparing simple, wholesome food with so much patience and kindness. Their personal touch and willingness to accommodate even the smallest details made us feel completely at ease as parents.
We also noticed how the rest of the team was always smiling, courteous, and eager to help, which made the entire atmosphere of the resort even more welcoming. It truly felt like a home away from home.
Our daughter had the best time in the fully equipped play area, which was safe, fun, and perfectly designed for children her age. It gave us the chance to relax while knowing she was happy and engaged.
Overall, this was an unforgettable experience for our family, and we are deeply grateful to the entire team at InterContinental Balaclava for making it so special. We will always remember this trip fondly and look forward to returning soon.