Trip.com Member
Google
It was our anniversary. They upgraded us and even gave us a room number that means I love you in chinese (1520), honestly that was really sweet of them, even gave us a wine bottle as a gift. The staff is so friendly and kind. We delivered some items and they were delivered when we were out, they collected it and kept it safely with them at the lobby. Their food (we ordered it in our room) was amazing. One of the best stay I have ever had. Really recommend this hotel for anyone coming to Shanghai,