InterContinental Singapore Robertson Quay by IHG

The room was clean, and every staff member was nice. We received very kind service from Emily and Joseph at check-in. Vin always asked us if we need anything. We had a wonderful time at the Club Lounge, with excellent service from Inhee and the evening canapé chef. We especially appreciated that the chef provided us with special food due to my vegetarian diet. Cluwie and Pauline also provided great service during breakfast. We believe we will be back to stay again in the future!

It's been 6 years since we last stayed at the Intercontinental Robertson Quay ..... and it's only gotten better. The location of this hotel is excellent for walking and dining options, and I cannot fault the staff with their efficient and friendly attitudes. Rooms are impeccably clean with excellent new beds. We stayed for a 2 night stopover on the way back from the UK to Australia. The IC was able to offer a guaranteed early checkin which was important to us arriving at 7:30am from Heathrow (another big chain wanted to charge me a full day).|The attached Publico restaurant was also excellent for dinner. Will stay again without a thought.

good location good staff (except the chef who spent half an hour chatting to folk on the table next to me and did nothing when I pointed out that there was a bird in the restaurant eating food) comfy bed and decent blackout blinds. pool too short to be a decent lengths pool, too narrow to be a fun pool. nice decor weird room layout - you walk into the bathroom (no separate corridor area) from door of room. not impressed. overpriced for what it is. I checked out "Four points by Sheraton" directly across the river - it has nicer rooms, a massively better pool and costs a little less. I know where I will stay next time.

Absolutely wonderful experience! Amazing buffet breakfast with lots of options, excellent hospitality - staff are incredible, accommodating, really comfortable bed and space, very clean. Rooms are a little small but we were out most of the days so didn’t take away from experience. Love being by the river. Would definitely stay again!

Wish we could give more stars for service. The hotel is really good but the staff were so warm and welcoming. I must give a special thank you to Sugan and the staff in the club lounge who could not do enough to help. They made my birthday extra special and went out of their way helping my wife with her dietary needs. The food was so tasty with some unique touches. Will definitely visit again.

If I could give more stars I would. This is probably my favorite hotel in Singapore. I regret not coming to stay here sooner. Affordable pricing yet central enough for everything. Staff was absolutely amazing, especially the check-in staff I think called AIN. Hats off to her. But all staff were amazing, day and night crew and let not forget the housekeeping that did a meticulous job everyday. Highly highly recommended . Rooms were great and bed was so comfy.

We had 5 nights stay here at this wonderful hotel. The staff are all amazing. A special mention to Adi in the club lounge who went above and beyond to help make our stay memorable. The room was spacious, elegant and quiet with a lovely view. The admin staff checked us in early after a long flight . It was very much appreciated.

Wonderful location.l with chill pool (23m). Gym is a bit lacking for weights training. Overall is good. Breakfast is a must! Wake up early for a riverside jog (well sheltered from Sun). Room is well designed, but not too big though. Separate shower n toilet too. Plenty of wine n dine selections along the river. Will definitely come back again.

I thoroughly enjoyed my stay at the Intercontinental Singapore Robertson Quay. The location is along the singapore river and a walking distance to Clarke Quay which has restaurants, nightlife and the singapore river cruise (recommend to go at night for stunning views of marina bay). The staff at the hotel were friendly, accomodating and helpful. We had a junior suite and it was spotless, with a modern minimalist decor style and nice amenities. Housekeeping came by twice a day to make up the room. 5 stars, totally recommend and hope to come back soon!

You're in good hands if you choose to stay here - the team demonstrates impeccable professionalism, warmth and a genuine passion for hospitality. Their customer obsession shows from the ever cheerful voice on the other end of the 24-hour concierge hotline to going above and beyond ensuring every detail is well-arranged, shout out to Simran for working magic, Trina for replying to emails even at 3am, and the many other staff who have contributed to my memorable stay here, thank you! Rooms are relatively smaller here but efficiently organized with artful touches. If traveling for business, would not suggest the normal room with a King bed as the desk becomes smaller, instead would definitely recommend the Executive Suite instead.

Outstanding. Super friendly and professional staff. They gave us five star service from our arrival to departure Beautiful room with views. Private sunny pool. Excellent breakfast. Comfortable bed and linens. Quality everything! Great location nEar the city and restaurants but not noisy nor touristy. Definitely recommended.

The hotel is near the river but not right next to it. The room is clean and the amenities are nice, however the rooms are very small. Not much of a view as the hotel is in between other hotels. Staff were very nice and efficient at check in and throughout our stay.

A year ago I stayed a night at the other Intercontinental in Singapore and thought it was pretty outdated, but then I noticed this new one that popped up in the Robertson Quay area. I like the area given the river, restaurants, and bars, so I decided to give it a try this time around. The hotel looks completely modern (which is rare for Intercontinentals) and is nestled in a quieter area of Robertson Quay. They noted my platinum status upon check in and they upgraded my room plus they added a free breakfast option. Once I got to my room, it seriously reminded me of a typical hotel in New York. Pretty small and they try to optimize every square inch of the room. It's a shame too because the room itself looks brand new and modern. I managed to get a workout at the gym here and while all of the equipment was new, it was very compact and seriously needed the AC turned up a few notches (thought I was going to die of a heat stroke). The breakfast was located at the restaurant next door. The provided breakfast allows guests access to their small breakfast buffet, but you can also order one entree on their menu. The buffet was seriously lacking, but their entree was delicious and completely filling (which is why I hit the gym after). I was honestly pretty close to giving this hotel 4 stars, but I can't get over how small the room was. Also one night when I was leaving for dinner, the elevator took ~5 mins to be called. That's pretty ridiculous given there are only 10 floors in the building. I even chatted with another guest who said he waited 10 mins the night before for the elevator and he missed his Grab because of it.

The Good: :: location is good for those who want to be in the Robertson Quay area :: service was very attentive and professional :: has a ton of restaurants within walking distance :: bus stop is a short walk away :: next to the river and next to a really colorful, aesthetic pedestrian bridge :: daily complimentary bottled water :: bathroom shower pressure was good :: bed was very comfortable :: slippers and robe provided for use :: mechanized hotel curtains :: in-room safe available for use :: bathroom amenities are plentiful, like toothbrush and toothpaste, cotton pads, qtips, shaver/razor, and more :: bathroom area was very spacious :: Handy phone free for you to use as you travel around the city! very convenient, allows you to make calls to certain countries at no extra charge, also has internet so you can use it as your city guide making your way around Singapore The Bad: :: room itself is on the smaller side :: you couldn't control the air conditioning in the room to stay on all day while you are gone. this means when you leave in the morning and come back from work all day, the room is humid and muggy and takes some time to cool down. the air conditioning and lights are both controlled by a motion sensor so it knows when you leave to shut everything off. i understand the need to control waste of hotel guests, but the grossest thing is to go all day in the humidity of Singapore, only to come back to your hotel room and it's just mucky in there :: the gym was always at 27 or 28 degrees Celsius, which is about 80 to 82 degrees Fahrenheit. no gym should ever be that warm. i'd go running and workout and be disgusting sweating because the temperature in the gym wasn't set to cool. i tried to call the hotel and ask them to lower the temperature but it never got adjusted. :: the elevators in the hotel were set up in a way that was annoying. you had to go to 2 different elevators just to get to your room. the first elevator just took you to the lobby and checkin, then you had to walk across the lobby to get to the elevator for the rooms. this isn't a big deal if you are staying a short time, but i was there for a while and it got tedious very quickly. just simple things like going to pick up Deliveroo from downstairs was a pain. The Ugly: :: none Would I go back? I don't think so. I didn't hate it, I just didn't love it, and all the inconveniences distracted from the whole. If you're looking for a place that's close to a lot of things in the Robertson Quay area and budget isn't an issue, then I'd recommend this to you. This place is IN (but not enthusiastically).

We had a wonderful 4 day stay at this beautiful property! Rooms are very upscale with lots of cool amenities. Management staff is extremely engaging and gave great suggestions for fun things to do in the area. Location is great! We used the hotel bicycles to ride the bike path to the Marina Bay area.

This review is a little delayed but my wife and I had a great time during our stay here while on our honeymoon. The location is great with tons of restaurants and shopping in the area. Taxis were not hard to find as soon as you walked out the door with one usually waiting to take you wherever and the subway system is not a far walk. The hotel itself is very modern with great amenities but we didnt spend much time in the hotel itself as we opted to explore Singapore with all of the great suggestions that the front desk offered to us during our check in. The concierge, Paul, was fantastic helping us with reservations and places to go grab a drink in the evening. Cant wait to go back.