InterContinental Sofia by IHG

I stayed at the InterContinental Sofia from 22–24 August and had a wonderful experience. The location is excellent, right in the heart of the city. Staff and service were outstanding, and as an IHG member I was pleasantly upgraded. The room was very clean, with a modern bathroom, a comfortable bed, and a great view. As a small suggestion, it would be nice if IHG members could also enjoy perks or discounts in the bar and restaurant. Overall, a fantastic stay that I would happily recommend and look forward to repeating.

had a fantastic experience. The restaurant was elegant, the food was very tasty, and the service was excellent. Everything felt five-star from start to finish. One of the staff members spoke Arabic, which made me feel extra welcomed and comfortable—such a nice personal touch! Also, the valet service was very convenient—they parked my car right in front of the hotel, which I really appreciated. Even though my visit was short, I truly enjoyed every moment. I highly recommend this hotel and would definitely come back when I visit Sofia again!

Excellent 5 star hotel in perfect location. Clean modern quiet room. Great breakfast (yes, real fresh squeeze orange juices, bakery and espresso). Great service, kudos to manager Sedva at the front desk and service staff at the Club.

The Bellboy team provides exceptional service marked by professionalism, efficiency, and genuine hospitality. From the moment guests arrive, they are met with warm greetings and prompt assistance with luggage and directions. The team is always courteous, attentive, and ready to go the extra mile to ensure a smooth arrival and departure experience. Their local knowledge and helpful attitude make guests feel immediately at ease and well cared for. Whether early in the morning or late at night, their consistent reliability and positive demeanor truly elevate the overall stay, leaving a lasting impression of quality and dedication to excellent service. Best experience ever!!!!

Fantastic hotel, surely one of the best in Sofia. Friendly staff, clean and spacious rooms. The breakfast is awesome (I am particularly fond of the Egg Benedict). Wifi works, and of course centrally located. Given the parking situation around the hotel, the valet parking service is extremely helpful.

We recently had the pleasure of staying at the InterContinental Sofia and were absolutely delighted with our experience. From the moment we arrived, the service was nothing short of exceptional. The staff are all incredibly friendly, well-trained, and truly professional — it’s clear that customer service here is a top priority. Special thanks to Kiril, whose bespoke approach to hospitality made our stay even more memorable. It’s no wonder the team consistently delivers such an outstanding experience. The hotel’s location is simply unbeatable. Our room offered a breathtaking view of the majestic Alexander Nevsky Cathedral — truly a "wow" moment! The upkeeping of the hotel is top-notch; everything is well maintained, clean, and thoughtfully arranged. The room itself strikes a perfect balance between minimalism and comfort. The couch is cozy, and the shower is spacious and modern, with all the essentials you could need — nothing superfluous, everything intentional. Breakfast was another highlight. There’s a wide variety of options to suit all tastes, and the quality of the food was consistently excellent. Whether you’re in the mood for something light or a full spread, you’ll find something to enjoy. All in all, we had a very comfortable and memorable stay. The welcoming atmosphere, attentive service, and exquisite setting make this hotel a standout choice in Sofia. Well done to everyone on the team — you’ve created something truly special!

Stunning hotel in a beautiful an wonderful location, just by the infamous Saint Alexander Nevsky Cathedral. Rooms were super clean, spacious and provided fantastic Byredo toiletries. Breakfast was a delicious spread of both European continental and Bulgarian specialities. The Hexa spa was a welcome steam room/sauna space that made our stay very pleasant. A thoroughly well deserved 5 stars!!

When arriving I had some complications at the suite, the room was too hot. They addressed my complaint and resolved it with an upgrade, my family had a very comfortable stay, the breakfast selection was amazing, the suite was very comfortable and service in general was great. Next time I am in Sofia I will surely stay here again