InterContinental Vienna by IHG

We had a very pleasant stay and would happily recommend this hotel. The location is excellent: close to the historical center, yet far enough to allow easy access for taxis and cars. For those using public transport, the U-Bahn station is directly across the street, making getting around Vienna extremely convenient. The hotel façade is rather understated, but once inside, the lobby and rooms reflect a classic style. The bar with live piano music in the evenings added a very pleasant touch to our stay. While there are subtle signs that the hotel has been around for some time, this in no way affects comfort or functionality—something worth mentioning only for guests who strictly prefer ultra-modern hotel design. Breakfast was very good, with a wide variety of options—perhaps not too extravagant, but certainly more than sufficient and well prepared. The lady welcoming the guests was very cheerful.The staff was welcoming, and efficient throughout our visit. There were occasional minor issues with the door cards not working properly in the elevator, but the staff handled this promptly and kindly by re-coding them without any inconvenience. We would also like to highlight the professionalism of the team: when one of our requests required additional clarification, the receptionist eventually involved the manager, Marcus, who efficiently resolved everything and was extremely helpful. We especially appreciated being upgraded to a suite, which made a huge difference in the comfort of our stay and was a very thoughtful gesture from the hotel.

A perfect stay for my first visit to Vienna! This was my very first time in Vienna, and InterContinental Wien truly completed my trip in the best way. The staff are incredibly friendly, and the Concierge team is extremely helpful. Check-in was smooth, and I received a warm welcome from the moment I arrived. The room is luxurious yet warm and cozy, beautifully decorated with Viennese artwork throughout. I stayed in a suite, which offered thoughtfully designed spaces — a separate bedroom, living room, and a spacious closet room. The view from the Club InterContinental Lounge is also wonderful, and the team there is professional and attentive. Breakfast is exceptional, with a wide variety of delicious options every morning. I tried Melange, the famous Austrian coffee, for the first time and absolutely loved it. The location is unbeatable — just steps from Stadtpark station and within easy walking distance to Belvedere Palace, MuseumsQuartier, Stephansplatz, the Vienna State Opera, and many more iconic landmarks. Exploring the city from here is incredibly convenient. An amazing stay and highly recommended for anyone visiting Vienna.

“Felt welcome and at home with superb staff” InterContinental Wien holds happy memories for our first time in Vienna. We felt safe, warm, and welcome despite the cold weather. The location is very good, the park with Johann Strauss’ figure was right across, and it’s easy to walk to the city center and shopping areas (about 10mins). The Hotel has been around for decades and it is understandable that some details need repair, but overall, it’s not a deal breaker for me. Dining at the hotel lobby was also delightful with the Christmas decorations, although it took some time for our orders because there were so many guests when we were there. We stayed at room 1206 and the view of the skating rink was just magical. Just watching the skaters from above was a source of entertainment. Because we stayed in a room with Club Lounge Access, we have buffet breakfast and dinner, and lunch/ afternoon tea included in our rate. The food and beverage selections were substantial. One area for improvement is the entrance stairs in the main driveway. There was no one to help us carry our bags because there were a lot of guests, so maybe a ramp in front can be added. Later we learned that we can use the side entrance so that’s where we scheduled our Uber dropoff to the airport, no need to carry our heavy luggage, we just wheeled them out. The best experience came from the staff who helped us with our itinerary, directions, and other concerns. They were very professional and authentic. I would like to mention Emily and Suzette who took care of us. Drinking water straight from the tap was a pleasure because it’s a source of pride for the locals and they’re very confident on the quality of the tap water in Vienna. Vienna feels like a safe city despite the many other tourists like ourselves flocking to the Christmas markets, churches, and other Vienna attractions. We are two friends who stayed for 3D2N and Vienna holds a special place in our heart, not just for the sights but also because of our stay at the InterContinental Wien.

Typical IC hotel in terms of how lovely the staff is and great the breakfast buffet is. I personally prefer more modern rooms whereas the rooms are more classic and go with the atmosphere of the city. The only negative was the lack of plugs in the bedroom. Everything else was perfect. Also the metro is right in front of the hotel and the tourist bus stops near the hotel.

A great location in Vienna, a walking distance from the main squer (St Stefan) we goot a great room, it looks a bit out dated but we didnt mind it. Service was top class the realy treated as like vip because we had IHG ambassador. Breakfast was very good and recommended.

A wonderful hotel! The rooms are spacious, spotless, and beautiful, and the lobby looks like an expensive museum. My special thanks go to the staff! The hotel breakfasts are truly top-notch. And a special thank-you to the barista Marco — he made the best cappuccino with latte art.

The hotel is a great location a 15 min walk from the centre of Vienna and all of its attractions. The room was clean and functional but as some others have noted the bathroom was small, about the same size as on a cruise ship. The breakfast was great with a large selection and everything you could want, the drinks were brought to you and on several days we had to chase them to get a drink, some guests had to ask for their drinks to go as they had to leave for a trip. |At full price the hotel is probably not worth it but if you can get a deal I would recommend it.

We are failing to be impressed. This joint is surely past its heydays but charges through the nose.|On arrival 2pm we were unable to receive the grace of a checkin being 36h on the road from Australia and showing it. Nice treat to be sent away from the trainee front desk admin without checking room team for an available housing box. ( one of the 250 rooms) also charging the “safe deposit “ .|We also noticed a few hours later some again additional charge of 30%.|Approaching the front desk in the morning to sort out the excessive charges, we again been greeted by another very rude and atmost arrogant glassed black pony tail refusing to attend my request to sort out their faulty charges. |Going fast forward eventually the management stepped in and we received a partial refund. |Why do I need to waste my valuable travel time with this for admin business bogus? Never received an apology or else.||To the room…|One lousy bottle of flat water, fridge empty. You know when the hotel is of that certain standard when your room service request had to be repeated 5am for just milk for the coffee. Service here is bound for the front door. Bellboys are good and at your service.||I could not have bothered less to use the bar or cafe. Pricing seem well off from normal.||Don’t ask if I’d come back as the answer is within the first chapter of my essay that has not covered all aspects of this “hotel presentation”.|Iam composed and polite here tho my level of acceptance is diminishing by the minute.

We just spent five nights at the Intercontinental in Vienna and I can say it's probably the worst Intercontinental I've stayed at. First impressions (inside at least) are great. The lobby is very nice and for Christmas, they had apparently made a life-size gingerbread house for the cafe. Really. It was actual gingerbread and candy. Even the view from the room was fantastic. We were on the side facing the ice rink, and all day long we could watch skaters. Kids learning, hockey games, people doing routines. It's the room itself where it all falls apart. It's badly in need of a renovation. First annoyance was the bed. It was on wheels. And the wheels had worn divots into the carpet, so the bed would always settle about six inches away from the headboard mounted to the wall, so you would lose your pillow, ebook, etc. down the gap. The worst part was the bathroom. First off, you have to step up into the bathtub, and it's at knee level. It's so high up, I smacked my toe at least once. If you have mobility issues or just aren't confident you can haul yourself into this thing, better make sure your room has a suitable tub. The tub itself was high enough that my head was at the ceiling. Worst of all was the narrowness of the tub. It was so narrow it would force my feet into uncomfortable positions, meaning I'd twist my knee. I had pain in my leg from the flight, and this tub made it worse. Sadly, it didn't look to me like a renovation was anywhere near the horizon. A couple rooms were being worked on, but the guys were putting up the exact same outdated wallpaper that's in the other rooms. I don't get it. Despite the good points, I wouldn't stay here again.

This location is truly exemplary. Absolutely perfect service, accommodating in any way. The best hotel sauna facilities by far. The restaurant, the club, the bar and anything else is just the highest lelrv of hotelier business. I will never go to another hotel as long as I go to Wien. Bravo!!

We stayed here last week for 3 days using our IHG points. We're pleasantly surprised that we were upgraded to a junior suite ! We've never experienced that here in the US. The service was exceptional from the bell service to the front desk from the check in to the checkout. Our room was huge being a corner room. You have two amazing views of the city. It has its own changing room, the bathroom has sauna/shower aside from the huge bathtub. The room comes with a Nespresso coffee maker, boiling pot and mini refrigerator. Did I mention all the contents of the mini refrigerator was complimentary! The location was also ideal as it was right across the Stadtpark station so its only few stops away from Stephenplatz and major locations. We would definitely come back or our next trip to Vienna.

A luxurious hotel in downtown Vienna, within walking distance to many of the most popular attractions. The staff is friendly and prompt, the rooms are polished, and tastefully decorated. Spacious closet. Large spotless bathroom. The king is comfortable with great sheets, pillows and comfortable fluffy duvet. Quality all the way around.

Old loud air conditioner smell of smoke in the hallway Loud music in the outside Beergarden great staff and service

Gorgeous luxury hotel in downtown Vienna. Think marble and chandeliers and you will have a good idea of what the lobby looks like. It has a very sophisticated atmosphere. The room was classy and simple, and provided a great view of Vienna. The club lounge also has spectacular panoramic views of the city, and has quite a good offering of food and drinks all day. The location is ideal; within walking or biking distance of all area attractions. I would recommend renting a CityBike from the kiosk right near the hotel. It's $1 per hour which is very reasonable, and it's a great way to see the city. There are dedicated bike lanes so you're not competing with traffic. I would definitely return to this hotel again if my travels bring me back to Vienna.

A fabulous hotel in the city centre of Vienna. For location this place gets 5 stars. It is just about 50 meters from the Stadtpark U-Bahn station and getting around the city via tram or train is great. The hotel lobby is grand and has a lovely bar with loads of cocktails and drink choices. I did not eat at this hotel so cannot comment on the food. The room service menu however is pretty pricey. The service here is great and the staff are very helpful and prompt. The rooms are excellent (wish they had better pillows) and rooms are spacious and have nice bathrooms albeit a bit small. They also have smoking rooms available if you need it. All in all, I had a great stay here and I would happily return. The convenience of this hotel from a location point of view makes it a very attractive hotel to stay at. Everything is either a short walk away or a short train ride away from here.

My first time in Vienna and I had a great time staying at this hotel. We spent 3 nights here, upgraded to a suite with a park view which was beautiful. The breakfast was phenomenal, the selection as amazing! The hotel is a bit old but they've kept it very clean. It was quite and we had no issues what so ever. It was walking distance to everything. Next time I visit I'll be staying here again. This hotel added to the experience of falling in love with Vienna.

If you're looking for a boutique hotel, this isn't for you. If you're searching for a hotel that has : location, American sized rooms, great concierge level, superior restaurant food, a fabulous salon...search no more. There are other hotels that are much more expensive yet the Intercontinental delivers, as always. My incredible boyfriend made the reservations over the Christmas holiday and we were upgraded to a large room overlooking Stadtpark Vienna. Service is super, the staff speaks perfect English (another nod to the Americans with limited language skills) and we had a fantastic meal at their restaurant: MediterraNeo. Since I'm the queen of wash & blow outs..they made a reservation at the salon for only $39 eu and then gave me a 10 eu discount. Fantastic experience! great hair for final meal at Silvio Nickol. The location is ideal; the stay was wonderful and the beds are super duper comfy!!

Old school.... classy and elegant... the best stop on our trip too! I love Vienna. This hotel is a throw back to the past ... try the coffee and strudel ... located perfect to the Stadtpark... and train station!

Trip advisor and their own website don't do this place justice. Old world elegance in lobby area and piano bar. Major upgrades and hotel credits for Amex platinum cardholders. Nice location near Stadt Park and a short walk up Johanesstrasse to Old City shopping and cathedral. food and service was very good: local river fish, sausages, schnitzel and good Austrian wines. Buffet breakfast in the parlor has everything from Asian food to baked goods to omelettes to charcuterie. Would stay here again in a heartbeat

This comment applies to the bar and the breakfast room. The service was excellent. The bartenders are tru experts at their craft. The breakfast servers are very attentive and helpful. Plenty of choices on the breakfast buffet.

Dirty, cripplingly hot and apocalyptically fraudulent. This hotel must be avoided by any one who doesn't wish to be treated like American scum regardless of how polite and mellow you are. My husband and I were lucky enough to be a part of a party of 10 celebrating my father in law's 75th birthday --a trip he'd conceived of 20 years ago and planned meticulously for the last two. Upon arrival we are made to provide a credit card for our individual room charges, no problem. 50 euro hold for a debit card (which is what we had with us). No problem. Even though the four of us standing at the counter clearly heard the desk attendant say "50" we were handed a receipt for "350" 70 euro a day she countered. No big deal, odd and a bit disconcerting but it will be fine we say. No problem. Our rooms were grouped together and we all compared notes in the morning. We fared the worse with a disgustingly dirty bath tub which would not drain, dirty sheets and walls and --no joke -- seventh circle of hell heat. Others had problems with the televisions and other ailments of an aging hotel but no big deal. It was the heat that was the commonality in our group. With the air conditioner on full blast and the window open (temps dipped to below freezing the entire time) we were all miserably hot. We asked, very politely, for the drain to be cleared. This did not happen. If only for the reason that the steam permeating from the shower smelled overwhelmingly like urine, I didn't particularly enjoy standing in the backed up water. The mini bar was equipped with a free bottle of water --which was opened and half drunk. The two vodka bottles were perhaps the water from that bottle? Naw, probably just tap. We didn't want to survey the rest. The concierge was friendly but the restaurants we were sent to were clearly in the business of bilking dumb Americans (a fact they gleefully discussed in front of us not knowing my husband speaks German). No problem. Horrible, but comes with the territory. The breakfast buffet was truly delicious and filled with friendly servers. This would have been enough for us to forget all of these complaints and for us to remember the joy of the time we spent in Vienna with our family. Sadly however ... When we arrived home the 350 euro hold on our card translated to nearly 2200 USD missing from our bank account. No explanation no accounting. We had a coca-cola.

The Intercontinental Hotel has been a very important hotel for Vienna. And throughout the year 2014, it has celebrated its 50th anniversary with all sorts of fun and interesting events. But why is the Intercontinental Hotel so important for Vienna? Well when the American airline company Pan Am decided to invest in Vienna by building one of the largest Intercontinental Hotels in the world, this was Vienna's first international chain hotel. And it was Vienna's most modern hotel and a demonstrable sign of post-war recovery for the city and its tourism industry. This hotel quickly became the preferred hotel for world politicians and movie and rock stars visiting Vienna.....Oh, and for cold war spies too! The Intermezzo Bar in the Intercontinental was a favorite gathering place for spies spying on politicians and diplomats .... and each other. Today the Intercontinental still goes on - not with the same market dominance that it once had - but it still does quite well due to its history and to its great location. And whenever someone I know has an expense account or wants to treat me to my favorite afternoon tea - Café Vienna in the Intercontinental is still the place I always choose for my Darjeeling tea, tea sandwiches, and scones. Hey if it was once good enough for Jackie Kennedy, Elizabeth Taylor, and Mick Jagger, it is good enough today for me!

Well located hotel that has middle sized rooms decent facilities but hasn't been updated in several decades. All in all a good option if you want a solid centrally located full-service hotel. The breakfast buffet is quite good including Japanese and Chinese and Middle Eastern options in addition to the traditional Western fare

I was recently at this establishment...a beautiful sham. I was there from June 28 - July 6 th. I have very bad allergies, and asthma. There was virtually only warm air in the air conditioning in our room. I explained this to the front desk...they gave me a fan to blow the warm air around. I had to use my rescue inhaler more times than I have in over a year. They did absolutely nothing, nor did they care. If you have any health issues, DO NOT STAY at this Hotel. When I go back to Vienna it will be the Hilton or Ritz Carleton.

My second favourite business hotel in Vienna, this is very nice inside, actually has a decent restaurant (MediteraNeo, if it's still going), good gym and sauna facilities (but no pool). It's directly opposite the Stadtpark U-bahn station and just a short walk from the centre.

Attended a Conference here last week. Huge rooms with all mod cons, and excellent service from lobby staff, and also the staff waiting on us with the conference food. But I still dont like 'conveyor belt toasters' at breakfast which leads to queueing at busy times. do they really have to do this. Its also very expensive, despite a concessionary conference rate

A lovely hotel with great staff and facilities in a great location. Once you walk in, you are made to feel welcome and everyone speaks English. Elegant lobby and bar area. The bar and cafe areas are lovely and open long hours. The rooms have ample hanging space, comfortable big beds, ironing equipment, and a small but efficient bathroom. We were extremely comfortable here for our 9 night stay. It is a high-end hotel, but got a very good deal through Travelocity.

A wonderful bar and lounge for a casual drink before a concert or performance. Warm atmosphere. Good range of cocktails. Comfortable seating and a piano player to set a great mood.

Nice building but a bit far from the center. There is a train stop right in front so it's a great place to start or end your trip at as it's an easy ride to the airport.

This is a 4- property. The rooms are a decent size, smaller for American standards but average for NYC or large city. It is across the street from a beautiful park, Stradtgarden, that is excellent for walking or running. It is not near the city center and the restaurants in the area are average. Finding a grocery store was a challenge. The beds and linen are very nice and comfortable, but I don't like the double twins pushed next to each other (the beds still separated). The bathroom is small but adequate. There is no bidet. If you thought about cuddling up to a good movie or show, bring your own because all they play in English are The Waltons and Little House on the Prairie and other outdated shows. Of course, you don't come all the way here to watch TV, but it would be nice to see/hear something in English other than CNN and BBC. The internet access here is HORRIBLE!!!! You have to connect via ethernet cable in the rooms, and then wi-fi is available only in the lobby. They do not offer free wi-fi or internet access. It's $10/hour or $25 for the day or $125 EURO for the week. And, it's SLOW. I tried to download movies on iTunes and a 30 minute TV show took 4 hours on ethernet and wouldn't work in the lobby on my iPad, due to the lack of speed. Email and browsing are fine, but nothing more than that. The staff is really nice, and room service is decently priced. I had breakfast this morning and it was pretty good. It's very quiet around here and things seem to close really early (I couldn't find an open grocery store when there was daylight; not exactly sure what time it was but I think it was 7pm). Another small pet peeve is no clock in the room, except on the TV. You have to get a wake up call or use your own device. Don't forget to bring your converters for your plugs here. The robe and slippers are a nice touch and are comfortable. The minibar is pricey. They have a safe and coffee maker in the room. Overall pretty good, but expect to spend some money for the extras if you want a pleasant experience.