Jordan
Google
I traveled thousands of miles specifically to see this museum after reading several books about Utqiagvik and the Inupiat people. 5 days ahead of my visit, I found out the day I was planning to visit would be Alaska Day. So I called the center on 10/13 (Monday) to ask if they would be open that Friday, 10/17 so I could change my flight from Anchorage if needed to make sure I would be there on a day they were open. The man on the phone said yes, they would be open Friday. Their website also did not list it as a holiday closure, nor did their Google listing; both said they would be open regular hours. I traveled all the way to Utqiagvik from the lower 48, spending $1500 on flight and hotel to do so. Friday morning, around 9:45am I walked a mile from my hotel by the airport to the heritage center....to see that they closed! Except there's somebody inside at a table that comes to the door! "Oh yeah, sorry. We decided to close for the holiday. We'll be open Tuesday." I could not believe it! I would understand if it was my own oversight, but the fact that I called to verify ahead of time, and their website and Maps listing all indicated it would be open is very frustrating. And there's even somebody waiting inside just to answer the door to say they are closed! This is the major tourist site in the town that is difficult and expensive to visit; I'm not sure if I'll ever have another chance to come and see. A huge disappointment. The people I met in Utqiagvik were all very nice and welcoming, but this closure after I did everything I could to verify they would be open (even though someone was posted at the center to answer the door???) was such an incredible letdown.