Heather W.
Yelp
I'd really love to love this place, too, but:
The service is GLACIAL. Last time I went, it took 45 min (!!!) JUST to get menus.
Once we finally got our food, the ENTIRE plate was cold. (Both plates we ordered!) I had ordered a cheese omelet. We know what cold cheese in an omelet is like. The sides included in the dish were also cold (cheesy potato square; biscuit?) After I'd sent it back for a fresh one, they'd tried to re-microwave it, but the potato thing was still cold inside. I think it's all pre-made, in the fridge, microwaved. WHY BOTHER going to a restaurant when you can just do it yourself after going to the prepared-food counter at the supermarket?
This is a regular experience upon dining here. So, if you have hours to kill and aren't really that bothered by cold food, this is the place for you.
It's also VERY VERY VERY loud. Think club volumes at all hours. If you want to actually have a conversation, look elsewhere. Bring earplugs too. If you're not really speaking to your dining companions, great!
Note: they are friendly. At least they are friendly. But really, the SLOWNESS and cold food issues are huge for me, and I just can't afford to return, psychologically.