Daniela O.
Google
This place breaks my heart because the history is amazing and the location has so much potential, but the experience was genuinely awful from the moment we walked in.
The atmosphere feels stuck in the 80s/90s, which could be charming if everything else were at least decent, but it isn’t. What stood out immediately was the management. Two supervisors hovered behind the counters and near the ticket area, openly scolding employees and snapping at customers right in front of everyone. It was uncomfortable, unprofessional, and honestly embarrassing to watch. I’ve never seen leadership behave this way in a business that depends on customer experience.
The theater itself was extremely dirty. The same employee who sold us our popcorn was also sprinting into the auditorium right after the movie to clean up after well over a hundred people. It’s obvious they’re severely understaffed and poorly managed.
The only real positive is the attached full bar and the option to bring drinks into the movie — but that doesn’t make up for the overall chaos. Also, note: no blankets allowed, which feels odd given how outdated and uncomfortable the seating is.
We spent about $150 for this night out, and it simply wasn’t worth it. Allocate that money toward a cleaner, better-managed theater that respects both its staff and its customers. This one needs serious improvement before I’d ever consider returning.