INX Design Hotel

Location is the best thing, the tram is at the entrance so you can ride anywhere as soon as you step out. The hotel’s breakfast is good, with all the basics and the local specialties. Service is perfect, we always had our room in order and clean. The only small thing is the bathroom faucet was splashing everywhere. Except that everything was fine

We booked two queen rooms from December 28th to January 1st. Despite specifically requesting (three times) two single beds in one of the rooms, we arrived to find that this request had been overlooked by the receptionist. Both the comments and booking chat box were ignored, and we were given a double bed. However, we were able to change rooms the following day, which was appreciated. The rooms appeared much more spacious in the photos than in reality. While cozy, they are quite small, with limited space for suitcases and a wardrobe that isn’t large enough for longer stays. During our stay, towels and bed linens were not changed, although the cleaners did make the beds daily. Parking is available next to the hotel but comes with an additional cost. The parking gate is not automatic, so you have to call reception each time you want it opened, which can be inconvenient. The location is decent, with a tram stop right at the hotel's entrance that provides direct access to Krakow’s main square and city center. Breakfast was a highlight, offering a wide variety of high-quality options. The jacuzzi and sauna are free to use, but you need to book a time slot in advance, especially during busy periods like Christmas. Overall, it was an acceptable stay, but the hotel does not meet the standards of a 4-star establishment.

This was the perfect spot for our 4 day city break to Krakow. The hotel is spotlessly clean, and the rooms have everything you’d need for a short city break. The breakfast had SO many options, both cold and hot - I couldn’t try everything I wanted before I was full. Perhaps the best part of all is the location. The Jewish quarter, where we explored and did a walking tour, is just a 5 minute walk away. Old town is simply a 20 minute walk down the road directly from outside the hotel. The staff at INX were incredibly helpful and friendly. Would highly recommend this hotel!

Absolutely beautiful hotel. Stayed here for 3 nights in December and we loved it. Great location only a brief 20 minute walk to the main square. The staff on reception were lovely and happy to help in any way. The rooms were beautiful, so clean. They were a great size. Has a tv in with a few English BBC channels. WiFi is great and free to use. There is also a water dispenser with hot, cold and fizzy water free to use. This was very helpful. There are small supermarkets scattered along the road, the nearest one being a 5 minute walk. Couldn’t recommend this hotel any more.

Stay at the INX for 2 nights in early January. The hotel is 20 minutes from the airport which costs about £30 in a taxi which you can get right outside the airport: ||The hotel is modern, clean, and bright. The room we had was on the 4th floor, it is compact and stylish with everything you need for a city break. ||Reception staff were really happy and friendly and allowed us to drop our bags off before check in as our flight landed super early. ||We didn’t eat at the hotel so can it comment on the food offering. There is a small bar on the ground floor which we had a drink in which was again clean and pleasant. ||There is a tram stop outside the front door so great links to the rest of the city. We opted to walk to the Square which took 15/20 minutes. ||All in all this hotel was perfect for our 2 night city break and we would highly recommend and return.

Great location for sightseeing. Very comfortable room, good heating system for the cold nights. Housekeeping daily. Coffee and tea in the room. Great shower, rain shower head. My room was on the 3rd floor and it was very quiet at night. Great breakfast, plenty of choice for cooked breakfast or continental. |About 20 minutes walk into the central square or there is a no 3 tram stop right outside the hotel.

Really nice hotel for a weekend break in Krakow. Decent sized rooms, comfy beds, good shower Reception team very friendly and helpful. Fantastic location; short walk to the great bars and restaurants in Kazimierz and old town was a 15-20 minute walk or you could hop on a tram/bus as stop right outside hotel. We would definitely return.

I recently stayed at INX Hotel in Krakow, Poland, and had an absolutely wonderful experience. The hotel is modern, stylish, and located conveniently near major attractions, making it the perfect choice for exploring the city. The rooms were clean, spacious, and well-equipped with everything needed for a comfortable stay. What truly made my visit exceptional, though, was the outstanding service from the staff. The receptionists went above and beyond when I lost my phone during my trip. They were extremely helpful and persistent in assisting me, doing everything they could to help locate my lost device. Their kindness, professionalism, and dedication made a stressful situation much easier, and I am incredibly grateful for their efforts. Overall, INX Hotel offers not just a comfortable stay but a genuinely warm and caring atmosphere. I highly recommend it to anyone visiting Krakow!