INX Design Hotel

Everybody is very polite, cleaning lady is very kind, second day of our stay they gave us all new towels and made the bed even if we didn't told them. Breakfast is perfect, a lot of food, everything fresh and delicious. Very good selection. Rooms are very clean and warm. Reception personnel is very polite and professional. Hotel is located very near town center so you are very close to everything. All and all highly recommend.

Amazing hotel. If we ever come back to Krakow we will stay at this hotel again. The only bad thing was that we had to go home. 🤣 Amazing location, the tram/bus stop is in front of the hotel. It is a walkable distance from the main square. They offer help with some tours organization. Staff is polite, kind, professional. Our rating is 100000 out of 10. One of the best hotels we stayed at.

My partner and I have just returned from a week in Krakow staying at the INX Design hotel.||The location for us was perfect. Tram stop virtually outside the entrance, 15 minutes walk to Schindlers factory, 8 minutes walk to the Jewish Ghetto, 20 minutes walk to the old town and the Jewish Quarter right behind you.||The hotel itself was really nice. After a week it got a little boring because it was the same everyday but that's the only thing I can pick out. Had one evening meal there and as you would expect it was quite expensive. The food and service was good though.||Our room was lovely and warm, comfy bed, quiet and very clean. Quite a modern feel to it. Asked for another pillow which wasn't a problem and was brought up to us really quickly.||Everyone at the hotel were really friendly and helpful. Thank you to you all for making our stay amazing.

Absolutely beautiful hotel, I can not fault it at all. The staff are very friendly and accommodating. We didn't have breakfast so I can't comment on the food. You are a 15 minute walk from old town krakow or the tram stops right outside the hotel. You are a 10 minute walk away from the river boats and 5 minute walk from a big shopping centre. I would definitely recommend this hotel for friendliness, cleanliness and distance to amenities.

The hotel itself is lovely, clean, well decorated, the location is perfect. Our only few niggles were when we arrived the room was not ready, which is not a problem, but even on check in a bit later we were not offered information on what was around us, transportation, check out times, nothing, so we wandered a bit aimlessly at first. Also only 2 toilet rolls for 4 days, even with just 2 sheets left in the roll these were not changed until we asked. The shower gel was not replenished so we bought our own, and we were only given enough towels for one person after requesting all towels to be replaced, one small towel per person is not really enough. The food is amazing, the bar drinks are great, but I probably would not return.

Convenient location in an neighborhood with many offers. The old town is just 20.min walk away but also served by the frequent tram. Nice hotel, good breakfast, decent bar-restaurant downstairs as well.

Lovely hotel just three tram stops from the Old Town right outside the entrance. Breakfast was plentiful and the couple of evening meals we had at the hotel were very good. Clean and comfortable rooms with friendly staff, so overall a great choice for a Krakow break 👍

This is a budget hotel. My first impression was it is dodgy, and that wasn’t only me. I was with a small group from the U.S. there in early December for a Christmas Market tour. The hotel is on a gray street with trams running both directions. The street consists of bodegas, nail salons, and the like. But across the street is a local chain coffee and pastry shop, which was just okay. I found a sewing notion shop, which don’t exist in the U.S., on the next corner. That was a nice surprise. ||As I write, caustic AC/DC music plays too loudly overhead in the small lobby. Music in lobby is horrid especially when in town for Christmas. There is a lounge just behind elevators located in front of check-in, with obnoxious large screen TV being watched by family group. The breakfast room is downstairs in a large room. The food seemed good enough. A lot of selections.||I will first mention the PROS of INX Design hotel: Only 15 minutes walk to Krakow Old Town with a tram that goes there across the street, three stops, 4 zloty. The Jewish Cemetery is on the corner. There’s an upscale mall (galleria) very close by walking, with pastry shops and restaurants. The 2nd pro is that there is a towel warming rack in the bathroom. And shower is good. The bathrooms were up to standard, in other words. But the towels were tattered in some cases. I liked that there was a large roof covering entrance with two bistro tables and chairs during the day outside hotel bar. (It was rainy.) The smallish but cozy bar had a separate entrance besides being accessible from the lobby. They were serving mulled wine, which was appreciated during Christmastime. ||The “design” in INX Design seems well suited to British holiday makers. There is an Irish pub and at least one other pub right around the corner, with large-screen TVs playing English football games. And an outdoor food court with good, cheap food on same Side Street right beside hotel. Open late. (Good after-consuming-alcohol food.)||Cons: Everything else. The pillows — only 2 — were flaccid and lumpy. The WORST! Like sleeping on cellulite. The rooms were CRAMPED. I don’t know how 2 people could occupy one comfortably. There is barely enough room for one suitcase between wall and bed. Some complained their rooms were too hot for sleeping (and this was a very even-tempered group of well-traveled people.) The front desk staff were LACKADAISICAL, inattentive to the point of being unconcerned with guests. Hard to explain, because they were nice enough but vague. And as mentioned, tattered towels. ||I just didn’t like this hotel from the start. And neither did a few group mates with whom I spoke. The INX Design hotel is serviceable is all I can say. Of the 4 hotels where we stayed, it was easily the least enjoyable.