Kim C.
Google
The location of the hotel is wonderful has amazing view, especially with the lake right by the property. It made for a very relaxing stay. The staff were kind and welcoming, and I want to especially recognize our housekeeper, Phy Lae Wai, who was truly remarkable. She always greeted us with her beautiful smile and made us feel very well taken care of.
During our stay, we really enjoyed the amenities. I was able to play tennis, and we used the pool mostly every day, which added a lot to our experience.
The rooms are quite outdated and could really use a deep remodel. We also experienced AC issues a few times during our stay, and the lake area could benefit from better cleaning and maintenance.
Overall, I gave 4 stars due to the great location, friendly service, and amenities, but the rooms definitely need updating to match the rest of the experience.