Jim Q.
Google
Very dissatisfied. Had taken my wife to have her teeth checked due to pain she was having as result of being hit by a car crossing the crosswalk at the Price Rite shopping center in York. Dr. Bick was very persistent in telling my wife that she could not confirm the cracked tooth that was causing the pain was a result of the accident. We had not asked her for her opinion yet she seemed compelled to give it. She wasn’t saying the accident didn’t crack the tooth, only that she could not say for sure. Thanks. Again we were not asking.
When my wife questioned Dr. Bick’s response and why she was even compelled to give it, Dr. Bick became very defensive and accused my wife of being rude. I will concede that my wife was in a lot of pain and has been through a lot, so she was not in the best of moods, but she never cursed and, although her voice raised, she was not yelling or screaming. My wife was frustrated and did stand to leave and find another dentist, but she was never violent or abusive. Despite all that I convinced my wife to stay and convinced Dr. Bick to complete the referral in the interest of my wife’s well being.
I find it totally unnecessary for the Dr. to have commented at all on the validity of an accident or the circumstances of an accident she knows nothing about.
In contrast, the Dr. who performed the oral surgery and his assistant (at another practice)were very compassionate and had no difficulty at all understanding that she was busted up all over from being hit by a car and that my wife’s tooth had been cracked as a result of being hit by a car. Not too sure why that is so hard to believe, but even more I am not so sure why Dr. Bick felt so compelled to question it. Not what I call great or compassionate care.