katesH4146NN
Google
This was our third stay at this hotel and we were really looking forward to it. However we were greeted with a miserable rude receptionist. We both smiled, said hello and introduced ourselves. Not even a hello just waved to sit down. Informed us that the room wasn't ready and to get yourself a drink at the bar. We went to the room and it was ready so we took the suitcases to the room. Not a good start to the holiday.|The majority of the staff are friendly however when certain rude, non hospitable staff are on duty there is a distinct unfriendly atmosphere. If I was managing them they would be put on non performance for their attitude. A clue for them is they work in hospitality therefore should be hospitable to their guests. |However Terry as ever is a fantastic barman, hospitable and great to chat to. Sadly it depends what side of the bed Trey got out of to the mood he will be in behind the bar. The bar stocks premium spirits and Terry makes fabulous cocktails. |Food wise OK but not enough vegetables with the main course at dinner. Plus the portion size has reduced compared to our last visit. Not good for a man with a healthy appetite. Looked forward to the buffet/bbq when there was plenty of salad and vegetables. |Rooms are spacious, plenty of storage space but a little dated. Extremely comfortable bed. Could do with better lighting and hot water was an issue. Cleaned daily.|The swimming pool requires work, mosaic tiles missing around the side of the pool.|Despite some of my negative comments regarding the staff I still like the hotel, its layout and size. It is well situated short walk to Pebbles beach, Carlisle Bay and about a 20 minute walk into Bridgetown.