Jonathan M.
Google
This review is for the tour. Outside of the tour, the cheese is an easy 5/5, the people are very friendly, and we have no comments on the cafe as we didn't visit it.
I learned in hindsight that this place has received a lot of social media attention, is popular on Instagram, and has a celebrity association with Banjo Beale. Several people on the tour had never had the cheese, but knew of the place through Banjo Beale. This positioning goes a long way to explain why the tour ended up being superficial and generic.
Pros: I've been eating this cheese for years and years, so it's fun to be able to visit where it's made. Farm animals are always a delight. The farm is small and cute.
Cons: the tour was not serious. It was superficial, and targeted at people whom already happen to be in Tobermory and are looking for a way to spend an afternoon. It was not in any way targeted at a person who loves cheese and would go out of their way to come and visit, as we had. The tour had too many people on it - I believe 14 adults and 2 children. The content of the tour was scripted and surface-level, and the guide was new to cheese-making so struggled to go into more detail when questioned. A ten minute blog post or YouTube video would give you the level of detail that we got. The tour lacked depth beyond this, and the tour guide lacked experience to be able to distinguish and contrast the unique characteristics of Mull cheese making. At points the tour guide was too vague, such as being unable to explain the motivation behind the on-site whey distillery, beyond "diversification". Overall, the frustration of the tour was that it was designed to avoid overloading tourgoers in details and terminology, but in doing so stripped away nuance and detail that would make it worth visiting in the first place for an enthusiast.
Perhaps they need to offer two tiers of tour: one basic and one more in-depth, similar to how distilleries do. As it stands, if you're more deeply interested in the cheesemaking process, don't go out of your way to come here and don't expect something special.