Carol B.
Yelp
Hotel Ismael Is much better than being home!!
We stayed here for a second time while attending the International Bee Convention in Santiago...
First of all the staff makes me feel ...okay I have to say it....at home. Seriously. everything is quiet. It helps that we are on the Park side of the hotel. But I doubt it's too different on the street side, and the neighborhood is not crazy loud. Ismael is near the Bella's Artes, subways, theaters....It is near GAM...a great entertainment and musuem center. It is in a neighborhood that is lively, full of artists and great restaurants. Museums. And the park is full of families and well behaved dogs..(and remember, they're dogs!).
The staff, (the staff!!!) and in particular, Diego, is over the top in skill and support for whatever you request. each of them are attentive, and pleasant.... They are also fun and lively without being
Solicitous. If that's the right word. The room service, laundry service...is efficient ....and the overall ambiance is quiet and beautiful.
I should add that I spent 25 years as a professional Interior Designer. I pay attention to detail. Like sound attenuation, simple, neutral color, and great materials.
I could add more...but simply put, it's the most relaxed, well tuned environment one could ask for on a vacation, as well as work related visit.
Bravo, Ismael. I salute your staff, and your environment!