iStay Precinct Adelaide

Upon arrival, we were greeted with poor speaking English reception staff. Although they tried their best to communicate, it was very hard to understand basic instructions and details on locating car parking. The room was well sized but very basic. The is TV very small and the hotel poorly ventilated. When we arrived on our floor, a neighbour must of been cooking and the smell had completely ruined the air in our apartment. We found it hard to get past that. The room did have a few added bonuses like a washing machine, and dishwasher. Would probably be suitable for a longer term stay. The pool and sauna were enjoyable and we were happy with the early morning time of 6am to use these amenities, although very dissatisfied with the broken steam room which we were very much looking forward to. A few things this hotel could do to improve future stays with potential guests.

Check in is 24 hours manned, but our building apartment was a totally different building so was a little walk round the corner. Not great for distance with heavy luggage. Beds aren’t that great and comfy but clean and cozy. We were on a very high level with balcony, so the Sky Views are spectacular to the city but also surrounded by other apartment views. Very basic facilities but space well utilised. Underground secure parking is also available at an extra $30 with your stay. With walking distance to Chinatown and eateries, TAFE and some local bars. Ok for a short stay.

Overall We enjoyed our stay at this hotel though there were a few issues that would have made things better. The pool / spa / sauna and central location are definitely very good aspects of this hotel and something that will bring us back again. We enjoyed having access to the washing machine and dryer in the apartment. While for my standards, the accommodation was clean and tidy - I can appreciate for that for those with a higher standard might be disappointed. My main issue was with the Night Club that operates on Friday and Saturday nights. It is very noisy and doesn't stop until 2-3am each morning. If you are planning to stay over a weekend you need to take this into account. We will not be staying on the weekend again - but will definitely use it for Sunday to Thursday visits. Couple of other minor issues with our room were the dishwasher wasn't working or the TV remote power button. Fortunately the TV had a manual power button on the TV so this was not a major issue.

Went to check in and didn’t have my physical card, customer service was disgusting. They did not try and help us find another way. Wouldn’t accept our digital card or card details. Does not say anywhere in the information that a physical card is required, only states credit card which I had. Instead had to drive another 2 hours with the kids in the car to get the physical bank card and return. We live in a digital era. Absolutely ridiculous. Will not be returning in future. I’m hoping when we finally get back there that the room and facilities are worth the hassle. Very disappointing.

Bed was comfy with four pillows. The room well laid out. Some staff are friendly. You have to take out your own rubbish before leaving. No bikkies and instant coffee only. I had expected more for the price. However it was very clean👏

The rooms were decent sized, big beds. Cleaning wasn’t 100%, the big windows on the balcony haven’t been washed in years, there’s peeling on the wallpaper and the walls look dirty. The TV won’t connect to Wifi so no smart channels, no point in really having a smart TV. Bed wasn’t the most comfortable, mattress topper needed. Need a note on booking telling us we need to leave our building to enter another building to go to the pool, didn’t end up going through that hassle. Booked here just for the Spa. Loud dogs barking throughout the night.

my expectations were lowered drastically. very disappointed that you have to stay more than 7 nights to have your room cleaned mid week or pay an extra fee to have it cleaned. saw signs everywhere that it was a non smoking place but the neighbours next to us had been smoking and if we were to have our window opened you could smell it and it would stink up the whole hotel room, not only that but they were also very loud and was doing suspicious things next to us. they were going in and out of their room being extremely loud people walking in and out. under the bed there was a e-cigarette ( not mine) but had clearly been there for a while. Was not notified about paying for parking either was disappointed with the price i was paying. there was minimal storage space in the closet and another thing our bedroom door couldn’t close because the bed was in the way.

2 buildings i this apartment hotel. Mix of residential and short stay accommodation. Close to Chinatown and central markets but further from CBD. Clean and tidy - a few scratches on things but no major things. My lamp may have had an accident - but it worked. Friendly, helpful staff. 24 hour reception. Breakfast is with a voucher at a Cafe around the corner. No microwave. Hotplate and oven available.

there was black mold in the shower 3 remotes were very sticky i reported that things were dirty - they told me they did a 'deep clean' after that. I could not find anything that changed, except they took the trash out. I took out the kitchen bin liner - I found french fries and juice. ick I then checked the various appliances. I used a wipe and it came back dirty from the fridge, microwave, washer/dryer. Disgusting. They came back a 3rd time to clean - and only did one tiny spot. Black mold in shower still there. They also they told me i lied - not the best in customer service. 1. They entered room one day ad said they didn't, yet the TV was moved 6", and the default settings were redone. 2. Someone sprayed the jasmine plants in 3 units in a row, mine included. you could easily see the sheen, and the over spray on the wall and ground. Then they lied about it, said must just be some kids that threw something. The fan for the laundry and the fan for bathroom not working. Head of housekeeping told me that she doesn't know how to hire people that are competent and care about their jobs. What more is there to say - except find something else.

The apartments at this hotel are gigantic! And include a washer, dryer, small kitchenette, and a glass sunroom. It was a lovely place to stay for 2 weeks. The location is walking distance from Adelaide's Chinatown, Rundle Mall shopping, and the buses+tram to get you to the beaches. A little expensive during Festival times, but I suppose that's to be expected. Weird bits: shampoo is not included, but you can buy it from the front desk. Or just walk to the grocery store. The pool on the 6th floor has a transparent bottom that is visible from people on the ground outside below.

Seriously, I'm surprise with my room, clean, minimalist modern and spacious. Living room is just gorgeous, big windows, with a cozy sunny room. Bathroom is nice and clean. Bed room is just perfect, really recommended for you to look for cheap accommodation in Adelaide.

good rooms and balcony clean , 3 stars for the fact they do not provide wash cloths hand towels and only one little circle of soap, ok if you want to cut costs but the prices charged for replenish not good nd whats with yhe two single beds again pushed together, but that said good reception nd location