crystal c
Google
My partner and I had high hopes for this restaurant, but unfortunately, we left very disappointed.
When we arrived, we asked if there was availability for two, but were told nothing was available until 8:30pm. Oddly enough, when we checked online, there was a 7:45pm booking available—so we made that and waited. We returned early at 7:35pm to be polite and prompt, but were rudely told by (what seemed to be the manager) to “wait outside,” while other guests were invited to sit and wait for their tables inside.
When our booking time came, the same man simply pointed at us to come over, no greeting or friendliness, no effort to make us feel welcome. He asked if we wanted table water but never brought it—and no one else followed up.
We waited around 20 minutes before we even managed to get the attention of a waiter to place our order. Thankfully, the young waitress who served us was lovely, polite and helpful—but that was the only positive part of the night.
We ordered two entrees and two mains, expecting the entrees to come first (as you would at any decent restaurant) but instead everything arrived all at once, about 30 minutes later. The food was barely warm, didn’t taste fresh, and while it was okay, it definitely didn’t feel worth the price or the wait.
No staff member came to check on us during the meal, ask if we needed anything, or see if the food was okay. The whole experience felt careless and unprofessional.
Such a shame—poor service, average food, and an uncomfortable atmosphere. We won’t be returning.