ITC Maratha, a Luxury Collection Hotel, Mumbai

⭐⭐⭐⭐⭐ “Exceptional Hospitality at ITC Maratha! I had a truly wonderful stay — the property reflects luxury, comfort, and attention to detail that made my visit relaxing and memorable. The rooms were spacious, spotless, and extremely comfortable. The food quality and presentation were excellent, and the staff went above and beyond with warm, genuine service. Special mention to Vydehi from Room Service who made the experience outstanding. Highly recommended — I look forward to staying here again!”

What a super nice reception I got from Tejal and Biraj on my last trip into Mumbai. It was Diwali, and while I was waiting for my room, they arranged to show me the Diwali lights and decorations outside, welcomed me to snacks, and set up lights/Diyas in my room. It was above and beyond. ITC Maratha has become my home away from home while in Mumbai. I love it because of its proximity to the airport which makes travel all around the country and back home to US super convenient. And the staff are great, food is phenomenal, atmosphere crisp. Thank you again to the really nice treatment from Tejal and Biraj, it was special enough, that it prompted me to write a review. And thanks to ITC for being such an awesome place for me to rest my head in my India travels. Best wishes for the hotel’s future.

We had an excellent dining experience at ITC Maratha, Mumbai. The ambiance was refined and welcoming, the food was flavorful and beautifully presented, and the service was truly top-class. ✨ Special Appreciation for Nikita Mishra ✨ Nikita Mishra deserves special recognition for her outstanding hospitality. Nikita Mishra was extremely courteous, attentive, and ensured that every detail was taken care of with a smile. Her professionalism and warm approach made our experience feel truly special and memorable. Service like this elevates the entire dining experience, and Nikita Mishra’s dedication clearly reflects the high standards of ITC. Highly recommended for anyone looking for great food paired with exceptional service.

Had a wonderful stay at this hotel. The rooms were clean, spacious, and very comfortable. The staff was polite, helpful, and always available. The location is great and easily accessible. Food quality was excellent and hygiene was well maintained. Overall, a very pleasant experience. I would definitely recommend this hotel and would love to stay here again and special thanks to Nikita Mishra .

I had a wonderful stay at ITC Maratha, Mumbai, from 12th August 2026 to 24th August 2026. From the moment I checked in, the experience was excellent. The manager handling check-ins on 12th August was extremely courteous, efficient, and welcoming, which set a very positive tone for the entire stay. A special mention to the breakfast team—Pravin and Hitesh (the manager) were outstanding. They were always attentive, friendly, and went out of their way to ensure everything was perfect each morning. Overall, every member of staff contributed to making our stay truly comfortable and pleasant, leaving no room for any complaint. The level of hospitality and professionalism was exemplary. I would highly recommend ITC Maratha to anyone visiting Mumbai and would gladly stay here again. I will returning for a two week stay in September 2026. Room 1214.

Excellent experience overall. The hotel offers clean and spacious rooms, comfortable bedding, and a peaceful atmosphere. The staff was very courteous and ensured a hassle-free stay. Food quality and services were also good. Would definitely recommend this hotel to others. Special Thanks to— Nikita Mishra mam

ITC Maratha, a Luxury Collection Hotel in Mumbai, is a distinguished destination that truly redefines luxury hospitality. From the moment you enter the grand driveway and step into the elegant lobby, you are greeted with an atmosphere that exudes sophistication, warmth, and a subtle sense of Indian heritage. The design beautifully incorporates traditional motifs with contemporary style, creating a space that feels both regal and welcoming. The sheer scale and attention to detail throughout the property immediately impress. The interiors are tastefully adorned with rich textures, fine artwork, and carefully curated décor that reflect India’s cultural legacy. Every area, from the lobby to the lounges and dining spaces, has been thoughtfully designed to offer guests an enriching visual and sensory experience. The rooms and suites at ITC Maratha are spacious, luxurious, and crafted with comfort in mind. They offer a perfect blend of modern amenities and thoughtful touches that make each stay relaxing and memorable. The plush furnishings, serene color palettes, and large windows create an inviting space where guests can unwind after a day of exploring or business engagements in Mumbai. The attention to cleanliness and room service further enhances the guest experience, ensuring everything feels seamless and enjoyable. What truly sets ITC Maratha apart is the exceptional level of service. The staff consistently go above and beyond to ensure that every guest’s needs are met with professionalism and genuine care. From the warm welcome at check-in to the personalized assistance throughout the stay, the team makes each visitor feel valued and appreciated. Their attentiveness and friendly demeanour elevate the overall experience and leave a lasting positive impression. Dining at ITC Maratha is a culinary delight. The hotel features a range of restaurants and lounges that offer diverse and exquisite cuisine. Whether you are enjoying authentic Indian flavours, international gourmet dishes, or local Mumbai favourites, each meal is prepared with creativity and quality, offering robust flavours and beautiful presentation. The dining venues themselves are elegant, comfortable, and perfect for both casual meals and special occasions. The hotel’s facilities further enhance its appeal. From well-equipped fitness spaces to serene spa offerings, guests have access to amenities that cater to both relaxation and well-being. The outdoor pool area and lush surroundings provide a refreshing escape within the bustling city. Overall, ITC Maratha, a Luxury Collection Hotel, Mumbai, stands as a remarkable example of luxury hospitality that celebrates both Indian tradition and contemporary elegance. Whether you are visiting for business or leisure, the experience is consistently refined, comfortable, and memorable. It is a place where thoughtful service, exquisite design, and exceptional food come together to create an outstanding stay.

Review: ITC Maratha Dining Overview: We visited ITC Maratha for a meal. While the food and the overall vibe of the hotel were excellent, the service was quite disappointing for a luxury property. Pros: * Beautiful Ambiance: The interiors are grand and the atmosphere is very pleasant. * Great Food: Everything we ate was delicious. Cons: * Slow Service: The staff was very slow. We had to ask for basic things like spoons 3 to 4 times, and it took them a very long time to finally bring them. * Lack of Attention: For such a premium place, the staff needs to be more proactive with basic table requirements.