iTicket.law - Powered by Hatley Law Office

Extremely satisfied with iTicket.law. Their process was extremely easy to use, affordable, and they reached the best possible resolution for my traffic citation. I've now used them twice in the past decade, and although I hope to never need their services again, I would not hesitate to hire them if the need arises. This time around, I didn't even compare them to any competing firms after such a great experience my first time around. Great work, team!

The reviews were spot on. My issue was resolved within 3 days of hiring. Super easy to use, make payment, and communicate on their online portal. Attorney was fast to reach out and respond. They kept me up to date on everything, and upon resolution. Got me the best possible outcome, extremely satisfied with their service. Highly recommended.

My 17 year old son made a bad judgment by speeding 92 on the interstate. This office saved him a very huge long term consequence that also impacts me as mom pays the insurance. He will forever hold the lesson of how that ticket felt and I appreciate the officer who gave him the ticket because it protects his life and others by making him aware. Thank you to this law office. They were speedy and effortless. I found them online in a search and am so happy with the outcome. I highly recommend to use these guys! It’s nice to have someone there when you need them!

I am writing this review to express my sincere gratitude for the exceptional service I received. Choosing iTickets Law was the best decision I could have made. The communication throughout the process was amazing; I never had a problem, and all of my questions were answered well before my hearing. I especially appreciated that I didn't even have to appear in person. Attorney Benson worked above and beyond to get me the best results possible, which resulted in a Voluntary Dismissal (VD). I am very grateful for all the help provided to me. Thank you again for your hard work and dedication.

This will be my second time using this service. I had a speeding ticket and attorney Jones handled my case. He resolved the matter and all I had to do was pay the court cost in which I was glad to do. All of my communication was done online.It's so convenient and the turnaround time is fast. They keep you updated about what's going on and remind you of your court date. I didn't have to reach out to them because they provided me with all the information I needed to know even gave me the three ways to pay my court cost. I truly recommend iTicket to anyone that need help with a traffic violation.

I had never used an attorney I hadn’t met in person before, so I was honestly unsure at first. I received a mailer from iTicketLaw and, after seeing their strong reviews, decided to call and speak with a legal assistant. They were not pushy at all and were genuinely helpful, even giving me information on how I could represent myself in court if I chose to. That gave me confidence that they were there to help, not pressure me. In the end, I decided to trust them with my case. The entire process was smooth, professional, and far less stressful than I expected. The team handled everything efficiently and kept me informed along the way. What could have been a very frustrating situation was resolved in a way that gave me tremendous peace of mind. I couldn’t be more satisfied with the outcome or the level of service I received. Their professionalism, communication, and effectiveness exceeded my expectations. I would absolutely recommend iTicketLaw to anyone who needs help with a traffic matter and wants a team they can trust.

Fantastic service. I had an extremely satisfying experience with these people in dealing with the road ticket that I got on New Year's Day of 2026. The very reason I chose them was, on my first call with them, whatever they said was exactly matching with what they promised in their letter that was sent to me among several of such letters I received soon after I was issued with the ticket. They maintained frequent communication through emails and sms text messages regarding the case updates and alerts on the actions I should take. They maintained this entire cycle of awesome communication right from I engaged them and until the case was completely closed to my satisfaction. I strongly recommend them for a worry-free dealing with your road tickets. Eshwar Jakkula, Charlotte, NC.

I had a great experience with iTicket.law – Powered by Hatley Law Office. The process was simple, straightforward, and stress-free from start to finish. They communicated clearly, kept me informed, and handled everything professionally. Their team was knowledgeable and efficient, which gave me peace of mind knowing my matter was in good hands. I appreciated how easy they made everything and how responsive they were whenever I had questions. I highly recommend iTicket.law to anyone looking for reliable legal assistance. Excellent service all around

I had an excellent experience with iTicket.law for handling my speeding citation. As an international student, I was very anxious about whom to contact and how to deal with the process, but the team at iTicket.law made everything so easy for me. They patiently explained all the procedures, gave me confidence, and assured me that they would handle the case professionally. The best part is that they did all this for a very reasonable fee, which was a huge relief for me as a student. They successfully got my case reduced to "improper equipment," saving me from a lot of stress and complications. I highly recommend iTicket.law to anyone, especially international students who might not know how to navigate these situations. Their professionalism and affordability are unmatched.

Return phone calls Getting letter from state that license will be suspended Never received final court documents that case was settled and did I receive points on my license

So far, so good. They make this entire process as painless and as affordable as possible. After getting in touch with the firm, the assigned attorney reached out right away for some prelim stuff. After getting the information to them, within an hour, I got a "game-plan" emailed to me. My court date isn't until mid-August which Atty Hearn will attend on my behalf and plead me down to an "Improper equipment" / non-moving violation. I won't know what the court costs will be until the day after my court date. I just have to remember, that the plea isn't a guaranteed thing. I pray that it is!!! Great Price Great Service Great Communication

I recently used iTicket.law - Powered by Hatley Law Office, and I couldn't be more satisfied with the outcome and their service. The team successfully negotiated a reduction in my charge, resulting in no points on my license, no increase in my insurance premium, and no record of the violation. This saved me a significant amount on my insurance premiums! The process was smooth and efficient, and the communication from the team was clear and thorough. They provided detailed instructions on how to pay the court costs and ensured I understood every step. I truly appreciate their dedication to achieving the best possible result for my case. Thank you, iTicket.law, for your excellent service. I highly recommend them to anyone in need of traffic violation representation.

If you use their service, you are in good hands. They made the whole process easy and the communication was great. You will not be alone because they will look for the best solution for you.

I received a ticket for a red light violation. I was heading home and the light was yellow. Unfortunately it turned red before i made it through the light. I decided to try the Hatley Law firm. They accepted my case, kept me informed and i was Completely satisfied with the results. Attorney Benson got a voluntary dismissal for me. There were no further costs incurred. I was pleasantly surprised with thus out come. Niw my insurance rstes will not be affected. So for a very reasonable fee, I received excellent service. I would highly recommend this firm. Thank you Attorney Benson and the Hatley Law Firm Very professional and thorough. F.Spence

I was hesitant to try this company because I received a letter with their info on it and it sounded too good to be true. If you get a ticket they had good responses from what I saw on line. I made a phone call and talked to someone who explained how they did it from this location to where the ticket was from. They had a law firm they work with close to the court house. Once I made my payment by a link sent to me it started the ball rolling . I was notified by text as well as email. You get email updates as well as texts so you are always updated. The one great thing is it was supposed to be a mandatory appearance and I didn't have to go at all. Anytime you need information or a question you just message and the response was amazing so fast and well informed. From start to finish it was excellent!! Very happy with the outcome, it was worth every dime. At the end you still have to pay the court which was a due date given and it had to be paid to the courthouse with a money order or cashier's check. The law firm sends you all the information needed and how to pay. There was a warning if not paid on time they add another $200 to what you owe so you want to make sure to pay before it is too late! The case was shut and you are done once you pay the courthouse. I do not expect to get anymore tickets myself but I would highly recommend contacting this law firm. They do the best for you that they can, I could have done it myself but the outcome could have been way different.

I unfortunately got a speeding ticket in NC by inadvertently driving 77 in a 55 speed zone. When your ticket is for greater than 20 miles per hour you are required to show up in court. I was only in the area for the weekend because I live in Florida, that court date was not doable. I found this law firm online. Their fee was very reasonable and they got my charges reduced to one not requiring points on my license. The matter was literally resolved within a few business days. It was my fault for not realizing my speed in a downhill situation. This office communicated automatically with every step in the process. Yes, I had a hearty fine, but it could have been worse. Thanks to their office, this burden is resolved. This is a real person and case making this review!

Best $99 I've spent. I took the recommended driving course and the district attorney did not give me a favorable outcome at first. I was very unhappy considering driving record and once I relayed this to the law firm they were able to negotiate a favorable outcome. I can't believe the amazing service I received for this price based on one of many mailers I received after my citation. I would highly recommend this firm to everyone. Attorney Finch represented me and got the job done when it came time.

Going in we were in doubt after reading some reviews but this is the don't judge a book by its cover. They were prompt, polite and they were affordable. The service we received was quick and they were more then willing to help us and got our case resolved quickly. They showed to court into our place and secured a dismissal for us saving us time and money. We are greatful for there service.

I never would've thought that hiring an attorney would be as seamless and stress free as it was with iticket.law. I am a young student and could not afford fines let alone points on my license! From the moment I hired them, attorney Pittman was on top of my case, and extremely thorough and diligent about keeping me in the loop. I am beyond grateful for the outcome I received, which definitely could not have been achieved without them! Five stars is a no-brainer, considering their level of professionalism and diligence in taking care of me and my case.

Simple, if you get a traffic ticket in NC - and it happens to the best of us - this is the firm to use. Ignore all of the snail mail lawyer letters you'll receive and go straight to https://www.iticket.law. They're really good at getting the best outcome, they're reasonably priced, and they get the job done for you without you have to spend any time in court.

I hate to file a bad review, but, as a retired attorney, I must on my way to my Florida home, I got a ticket in NC I hired ITicket and Hadley to assist They said that there would be no problem and I paid them Thinking all was well, I got a notice from NC that no one had showed for my hearing and that my license was suspended I immediately contacted Hadley and they said they would take care of it subsequently, they told me that they had fixed it and that I only had to pay a fine, which I did A few days later, I got a letter from the State of Florida, telling me that my license had been suspended because of NC I have been through hell trying to fix this, spending hours in line and finally paying a large fee to Florida to get the suspension lifted I hate incompetence and these people exhibited a lot of it and it has caused me a lot of time and money DO NOT USE THEM!!!

Great and fast service. Very happy with the outcome. Didn't have to go to court. They took the time on the phone to cover everything. Kept me informed via email text and portal. Highly reccomend.

My son got a speeding ticket in 4/5/23 iTicket sent a letter in mail as advertisement so we chose them low and behold they plead guilty to the ticket which caused my son to lose his license. They didn't contact him before they plead guilty to ask him if he was ok with their decision SMH. And he paid them $500( not including $193 in court cost) so I would say definitely choose another lawyer. Communication was very poor and we were very displeased with the quality of this service by Hatley Law Office.

This business did exactly what they said they would do. It was cheap and I didn't have to show up to court. As they went on my behalf. They are professional and I would recommend.

Traveling from out of state with the family and got a ticket in Jackson county. I have a spotless driving record and wanted to keep it that way, so contacted iticket based on a mail flyer I received from them and looked up the reviews. Attorney Westall did great and the process was idea for people who like to do things online. Very impressed with their website. I don't believe there would have been a better outcome with any other law office.

Love the price and very happy with i ticket.com Thank you..

I received a ticket for speeding. Due to the degree of speed i was cited with a misdemeanor ticket and court date. Being form out of state this was very concerning so i went on google and discovered iTicket.law with many positive reviews. $500 was a steep cost to pay, but with the idea that i would be able to avoid going to court and hopefully pay court fees i was able to enjoy my weekend mostly clear head. I was then advised to send driving record and schedule an 8 hr class. Frustrating but, fair and if i just had ot do that i would honestly be leaving a 5 star review. 2 weeks after sending the clean driving record i was advised that less than a month before my court date i would also need to complete 30+ driving hours. I sent multiple emails with no communication or update. When I called in to discuss my frustration with the sudden addition of services I flatly asked what would have stopped me from contacting the DA myself and completing these tasks and saving myself $500. Pablo responded, "Literally Nothing." To his credit he did make it clear it would be easy to get a refund, but at the same time I they also made it clear that Iticket, does not provide any services. And reading the 1 star reviews it seems that they're really a numbers game where they get minor violations dismissed and then let people with larger tickets get surprised at court. I would not recommend their services

Absolutely terrible experience and I could not, in good conscience, recommend this practice to anyone else. They are clearly working far too many cases and cannot keep track of their clients. I have spent countless hours communicating with them over the simplest matter and they have now "lost" two money orders I've sent via certified mail to resolve my case. I'm now at risk of losing my license due to their negligence over resolving a simple speeding ticket. AVOID AT ALL COSTS

I had a great experience with Hatley Law office. They were extremely professional and took care of EVERYTHING. I didn't have to try to reschedule court date, drive all the way out, book hotel, etc. They showed up to court for me and handled my case. They were very thorough throughout the entire process. I was actually surprised with how many times they reached out to me, giving me less to worry about. They were able to get me the best possible outcome. When you sign up with them, they mention several times what to expect and how to stay up to date with your case. It wasn't difficult or costly compared to what I would've had to pay or go through. I would highly recommend.

Dont send letters if you cant help !!!!! Sounded great until I wasted my time pulling up my #s instead of his typing in my zip code

Hatley Law and its offices/services went above and beyond in representing me legally. unfortunately, i was unable to be contacted about many of the details of my case due to my email not working correctly, despite this Hatley law represented me as well as any other law office could have. the country in which i received my ticket was a tough one and once Hatley found out that my email had prevented me of being able to communicate effectively, they fought further on my behalf with his in mind arguing that due to these reasons my case required special attention. i could not be more pleased with the result, time, and effort of these quality lawyers and i would not hesitate to recommend or invest my trust, time, or money to them again. well done.

I hired a lawyer from iTicket in Columbus County, NC back in October 2019. I had received a ticket for expired registration, then I forgot my court date and ended up with an order of arrest for failure to appear. ITicket lawyer promised me she would get the order of arrest stricken ASAP and could get my ticket dismissed too. I was sent a "case closed" email and was told the order was stricken and my ticket dismissed. Well, I had to speak to an officer today to make a police report about my car being broken into. He takes down my information, calls me back an hour later and says I have an outstanding warrant for my arrest!! He "let me off" but said to watch my back because I could be arrested on the spot at any moment and the bond is for $1000. I am a single mom who lost my job due to the pandemic, I CANNOT be going through this right now. The money I paid iTicket just went down the drain.

They are a very crooked Law Firm . They will steal your money and not take care of your case worst Law Firm ever don't trust them at all .

I hired them they postponed a few times they did get the citation resolved but they failed to appear for the 3rd court date now I have a failure to appear on my record and -4 points and they refuse to help resolve the issue they created

Man. So I called several lawyers. I talked to one that I won't name and he just sounded like a crook. He said his services were $250, he said that he could get my 81 in a 60 reduced to an improper equipment if my driving record was stellar, but that ticket will cost like $700. He just rubbed me the wrong way. So I called iTicket.law And I spoke with somebody over the phone. I asked them if I could please speak to a court lawyer before I made my decision. They got me in touch with one, and I explained to him that I talk to a lawyer that said he could get it marked down if I had a good driving record. This lawyer told me that he could do the same exact thing in so many words. To make an extremely long story short, not only did I have to pay $99 for the services, the gentleman got it marked as an improper equipment and the ticket was only 300 bucks. I would recommend this place 100 times out of 100. Thank you so much for everything you did for me.

I received a speeding ticket in Cumberland county 70 in a 55. Spoke with Austin, hired Hatley & a couple of days later I received an email stating that we received a voluntary dismissal thanks Austin & Hatley for all of your assistance. FOPJR

If you want the best, I mean the best hands down. your stress huh? got that ticket what ever citation ,your getting all those letters In the mail . attorney's hired me$ over here hired me$ stop stop listen to me there one and only one Hatley Law Ticket law the big dogs they don't play straight buss trust me you will be satisfied with the results and there fee's I mean there fee's .Huh make that call

After getting the speeding ticket back in mid-October, my "strategy" was going to be to just mail in my payment for the fine/court costs, but my insurance agent stated that's the absolute worst strategy. She said that I'd be receiving some law firm solicitations and that it would significantly be in my financial best interests to invest in an attorney. I received four solicitations, and the one from iticket.law struck me as the best of the offers received. I don't think I could be any more impressed with Hatley Law and their handling of my citation. While I guess I could have spoken with my attorney on the phone, there was no need to. Every aspect of my case was handled via the firm's online site and by email. To my eventual relief, I received a text on Christmas Eve that my case had been closed with a negotiated reduction to an Improper Equipment (IE) violation and no license points or insurance premium increase. Hatley Law is the way to go. From their ingenious online site to their YouTube videos that explain strategies for handling your citation, Hatley Law is fantastic.

I left a negative review on google and it was immediately deleted, I guess that's how they have over 7,000 positive reviews and no negative or neutral. I paid the fee and sent them information about my bogus speeding ticket. I was immediately flooded with generic emails referencing my case number but basically copy and paste. They did nothing to help, they sent me an email and said they could get the mph lowered and I immediately said no. I wasn't speeding so if that's the best you can do then I will appeal. They accepted that deal from the court without my authorization and left me responsible for a $216.00 fine plus their fees and no way to appeal. Anyone could have walked in and did that, I did not need to pay to get that done. These people are useless in my opinion and I am writing this in hopes I save at least one person the trouble and expense that I have for nothing. They have 1000's of positive reviews because the negative ones and neutral ones disappear. I would never recommend these people to anyone and I am hoping this platform is somewhere they can't manipulate

My youngest son received a ticket in NC going 73/50. Living in CA, I was nervous about him attending court by himself and planned to fly out to attend court with him. My sister told me to hire an attorney which would be more cost effective then travelling and at least I would know he was in the right hands. I contacted Hatley Law Office and from the beginning they provided us with best and worst case scenarios. They told me what was in the best interest of my son and provided the most amazing outcome. I was shocked this morning when I saw what the outcome of the case was. My son joked that I went "extra" to hire an attorney for a speeding ticket, but truth be told, this taught me a huge lesson and I will now always hire an attorney for any future needs. Thank you for going above and beyond to help my son and I will HIGHLY recommend this firm going forward. Also thank you for the life lesson.

I could not be more pleased with the outcome of my experience with iTicket.law. From start to finish, they were very professional, knowledgeable, and empathetic with my situation. They were very clear about the process and possibilities. They listened very carefully and patiently to my goals and worked professionally to make it happen! They were very prompt with updates every step of the way...Very pleased!!

Awesome in every possible way! We couldn't be happier with our outcome. Hayley Law made it so easy for us to achieve the best solution. I highly recommend them!

Absolutely amazing what dedicated lawyers can do for you. I'm so impressed. My case closed last Monday. A ticket, loss of driving privileges and fees of $1600 to a final fine of $188! They're always in constant communication. I highly recommend them. I hope I don't ever get another ticket but if I do I am guaranteed a loyal client to this firm.

These guys were great. If I ever get another ticket, they are my representation. I was worried my license would be suspended but all was handled efficiently and with excellent communication.

Very efficient, user-friendly, and responsive. Great communication and outcome. I was pleased with the outcome of the citation and didn't have to spend a day dealing with the court or DA in a county an hour away from me. Thanks so much- I highly recommend!!!

This company was easy to work with, communicated well through entire process. I would recommend them to anyone with speeding ticket. Great experience. They handled case with ease for me.

Unless there's something I'm missing or have yet to understand, paying the 100 bucks online was the best decision I've made in a while. It seems too good to be true, or too easy. You literally hire them online, don't have to go to court, and receive email updates about your case. I got the outcome I was hoping for!!!

I spoke to Mr Hatley on phone about my problem and he resolved it efficiently and same time he provided me guidance and assurance so I can be worry free. I highly recommend him. He is best in this area.

These guys do exactly what they say they will do. I was very impressed and will use them again if the need ever arises.

I retained Daniel's services for a traffic citation. I was very pleased with my experience with Daniel and with the outcome he negotiated for my case. I appreciated the way he took time to explain the process and my options from the very first time I spoke with him (even before I committed to retain his services). He was very professional, knowledgeable, patient, honest, and thorough in discussing my situation and my options. He promptly responded to my case, handled all scheduling, and made the entire process very convenient and seamless for me, assuming the burden so I wouldn't have to. I am also very pleased with the outcome of my case! I would highly recommend his services!

Mr. Daniel Hatley's legal services are truly superior to those I have ever experienced before that. The depth of his legal expertise and his outstanding negotiation skills make him the best attorney to argue your case. The communication with him and his office was also a great experience for me. All my phone calls and e-mail inquiries were answered promptly and thoroughly, so that I was always informed about what my options were, what just transpired, and what the next steps in the process were. I highly recommend Mr. Hatley as your attorney.

Very professional. Was able to appropriately negotiate deal with Assistant DA. Reasonably priced. Did what he said he would do. Would definitely use again if needed. Highly recommend.