IO

We had a wonderful stay at this Hotel, which is full of character. Despite being in the heart of the lively Old Town (great location for walking around), the room was very quiet at night. What made our visit truly special was the friendly and helpful receptionist, who signposted us to the sights to visit and served us breakfast with a friendly smile.

Very nice B&B, calm and relaxing. The decorations are very nice. The hosts are really welcoming. Highly recommended.

Nice and quiet hotel. Lovely staff especially mention for Daniel. I recommend this hotel. Thank you all at the hotel for a lovely stay.

Lovely hotel. Great staff special mention for Daniel. I would recommend this hotel with no bother to family and friends.

A lovely small hotel right in the centre of the old town..A beautiful room with a balcony looking on to the street below. The lady looking after the place was so helpful and a good breakfast ended a great stay. If you want to be in the heart of everything, then this is the hotel for you.

This is a roomy and attractive family run hotel perfectly located in the old part of Bilbao. Many fabulous restaurants are located just around the corner and the Guggenheim and other attractions are all very close. Despite this, the hotel is very quiet and inexpensive.

Loved our stay here: the hotel is right in the centre of the old town and very close to excellent bars. The soundproofing is really good — we couldn’t hear the street from our room when the window was shut. Lovely staff and a big room with a very modern bathroom. We’ll definitely be back next time we’re in Bilbao.

Stayed 2 nights here, everything was perfect. Price, location, hospitality! So happy we chose to stay here. Will definitely come back if we visit Bilbao again. Special thanks to Hai who took our check-in, you have been wonderful! Meeting you here, made our trip even more special :)

Real shame. Old town location sounds quaint but it's actually a pain - you can't get anywhere near the front door in a car/taxi. The place itself is a poor reno of what must have once been a beautiful building - but they've just jammed a bunch of small rooms in and lost all the charm. Plus it is mosquito infested. Do yourself a favour and stay somewhere else.

Just don't. The place is centrally located in the old town and that's where the charm ends. Cars aren't allowed to drive in the old town's pedestrian streets, so we were left hauling our luggage more than 100m down the street to the front door and then up a flight of stairs. They don't have anyone at their desk after hours (6pm), so when we discovered the bathroom had a number of bugs and mosquitos we were on our own to deal with it. In the process of killing one, a towel caught on a light fixture and broke it. Of course, no one was around to provide a broom or dustbin to deal with a bathroom full of broken glass. We were then charged 90Euro for the fixture. Save yourselves the hassle.