J. Alexander's Restaurant

J. Alexander’s is one of my families go to spots for dinner, specifically at the bar. The customer service is next level! I got the french dip and wow it was delicious. It was cooked more on the medium side than rare, I would specify your preference to the server. The au jus was savory and rich, the horseradish added a nice heat. The shoestring fries were very yummy too. My mom got the baby back ribs, which she always enjoys. They really go above and beyond to make you feel welcome and any issues are handled promptly. I will definitely be coming back!

Wonderful service, food, and atmosphere at J. Alexander's in Palm Beach Gardens. We recently enjoyed lunch and dessert in celebration of a birthday. We couldn't be more pleased. Our server, Ezekiel, was simply extraordinary. The food was delicious. I loved Mr. Jack's Crispy Chicken Platter with lots of crispy chicken, fries, and coleslaw. There was so much I needed a container to take some home. We also ordered the California burger with sliced avocado and the Country Club with a side salad. We'll be back.

The good The filet mignon and pork chop are good. Celebrated a special occasion here and got a free chocolate cake The bad Would not recommend the steak frites as it was only seared on one side. Bread is no longer automatically served, you have to ask for it The ugly The asparagus appetizer was a complete waste of money as all the hearts were removed, leaving only the inedible shell...

I've been a huge fan of the J. Alexander's in Fort Lauderdale for years, and I was pretty excited to check out the one in Palm Beach location. The place looks good, nice vibe but service and food were a total disaster. This spot seriously needs to get its act together with some staff training. Our waitress brought our drinks and then just… vanished. We waited forever just to put in our food order. When we finally did, we decided to split the lunch special salad, and it was a complete mess. The lettuce tasted like it had been chilling in the fridge overnight, and the chicken was definitely not fresh. The best part? They charged us another $8 to split it, which meant we paid $29 for a super gross appetizer. I know the split charge is on the menu, but paying that much for that kind of quality is just insane. Then came the main event, the prime rib. This was honestly one of the worst cuts of meat I've ever had. It was so full of gristle. I was paying $41 for half a steak. The little bit of edible meat that was left actually tasted decent, but it was hard to care. When I mentioned the gristle to the server, she just gave me a look and asked, “What do you want to do about it?” Like, seriously? Of course I wanted to do something about it, why else would I say anything? And the cherry on top? When I went to the restroom, I noticed vomit in the sink. It made me wonder if maybe someone else had the lunch special salad, but their portion had been in the fridge for two days instead of just one. All in all, it was a seriously bad experience. I'm definitely not going back for food, though the place does look nice enough to grab a drink. This location just doesn't measure up to the one in Fort Lauderdale, Boca Raton or Colorado at all.

Update: visited on my most recent trip last week. Staff was very friendly and helpful and inviting. Dined on 2 separate occasions. Once for a late lunch and then dinner. The food was absolutely delicious 😋.. We dined here last year on a trip to West Palm Beach. I forgot what I had eaten for dinner but I do recall the desert!!! Food was great, service was great and prices are really good. We thoroughly enjoyed. Here are some desert photos.

I had a great birthday dinner! My birthday carrot cake was outstanding. I like how you're greeted almost immediately after being seated. The only issue was it was busy and hard to talk across the table

My wife and I went here for dinner to West Palm Beach. Food was excellent. The service was excellent. My wife had the New York strip steak which was cooked to her liking. I had a wahoo fish dish that was likewise excellent. We did not make reservations and had to wait less than 15 minutes for a seat. I think we were lucky though. It seems to be a rather busy place even on a Wednesday night. My only complaint is that it is a little noisy inside.

My wife and I were here for lunch on a weekday. We both had cheeseburgers and they were some of the best cheeseburgers we’ve ever had. The staff was professional and the experience was very enjoyable. You have to have the carrot cake! It was warm and tasted like it was freshly prepared.