Enchanted Island Resort

Our stay at JA Enchanted Island Resort was truly memorable. From the fantastic welcome during the boat transfer to the smooth check-out, everything was handled with great care. We were warmly greeted by Bhuwan, who provided all the information we needed for our stay and made us feel very welcome. Our villa was spotless, comfortable, and beautifully designed, offering the perfect space to relax. The resort provides snorkeling gear and kayaks for guests, which made exploring the stunning turquoise waters even more enjoyable. The sandbank beach at low tide was such a magical experience, being able to walk to the next island by foot truly made this place feel like a piece of paradise. However, I was quite disappointed with my birthday dinner. The seafood mixed grill was unfortunately overcooked and inedible, which really spoiled what was meant to be a special celebration. While I appreciated that the team didn’t charge for the dish, it was disheartening, especially given the island setting where you’d expect fresh, perfectly prepared seafood. That said, I want to give special thanks to Irshad Khan, Sheryl, and the lovely housekeeping lady who decorated our villa on my birthday their exceptional service and kindness made the stay extra special despite the dining issue. Overall, it’s a beautiful resort and a wonderful experience, with just one unfortunate hiccup during our visit.

This is a difficult review to make, we’ll start with the obvious point and the best overall location. The location of this hotel is perfect (or almost people can and will come on the beaches with boats because it is public) nice blue sea, a lot of fishes so a nice snorkeling experience. The second best point was the bartender Ahmed who makes incredible cocktails and with who I really had nice heart to heart genuine conversations throughout my stay. Unfortunately the praise stops here, the rooms are absolutely not on par with other resorts, very low tech, very small the AC blows directly onto the bed (very frustrating at night) there even is duck tape on the AC to try and hide the luminous display (doesn’t work well the room is very bright because of that at night). The bathroom was not what I expected of a ‘’5 star’’ hotel it looked more like a prison shower, cramped with no windows and weird noises from the pipes/ventilation. Toilet were dirty, with a small nudge that was I think never cleaned. The gym is abysmally small with 3 machines (treadmill and 2 bikes) and only 1 bench, there’s only 1 massage therapist so even though this is a perfect couple destination you can’t get massaged at the same time as your S/O. The food is subpar and takes a long time to arrive. we served us eggs Benedict without the hollandaise (when we asked for it it came split…) one time during the diner they moved a table to be just in front of our line of sight so we had to look at the back of two people while we were eating (we had a nice sea view before). Once after a very long day we came back to the room and it wasn’t cleaned for the whole day, the whole staff seems to be understaffed. Even though the island can’t accommodate a lot of people there isn’t enough sunbeds for everybody, the WiFi is really really bad had to use cellular data when we were out of the room. Overall I don’t think this is a 5 star hotel, I don’t feel I was truly acknowledged as a discovery member, I should just have paid for a day trip with an excursion tour because you have access to the beaches. I wouldn’t go back to any proprieties of JA hotels in general if they all are like this one. (There are more things but it is a long review already)

The Island looks like paradise. We spent a memorable and amazing time there. Our village was incredible. Staying in the JA Enchanted Island was like living in your private empire with very kind and friendly staff. Maybe all staff know that you never came back to that island again but they were really responsible and cared about everything. In general, I will recommend every couple to go there and have a great time in this unique and extraordinary hotel.

Our stay at JA Enchanted Island Resort, Round Island, Mahé was truly magical. From the moment we arrived, we experienced warm and attentive hospitality.||The villas are beautiful, private, and perfectly suited for a romantic honeymoon, with stunning ocean views and a peaceful atmosphere. The food and overall ambiance truly lived up to the name “Enchanted.”||A special heartfelt thanks to Irshad Khan for his exceptional service, professionalism, and genuine care throughout our stay. His hospitality made our experience even more memorable.||One small area for improvement: there were quite a few mosquitoes in and around the villa, which slightly affected our comfort. We hope the management can look into better mosquito control to enhance the guest experience further.||Overall, a wonderful and unforgettable stay, and highly recommended for couples seeking luxury and tranquility.

Well, we had an amazing 2 weeks, just what we wanted ... Total relaxation! |We couldn't really couldn't fault it. A very small island, with only 13 rooms, this means there is also a small "intimate" staff team, that you get to know and they get to know you (and REALLY look after you). With two weeks eating in the same restaurant (apart from lunch on a few days out) You would think you might get board with the menu, but you just don't! it is varied and wide, (and we don't eat meat!!) and nothing is too much trouble to change if you ask Go half board, that's our advice! |Location is just out of this world, we sent a picture of our view from our window home to family, and people in the UK thought it was AI generated! The hotel is in the middle of the Seychelles National Marine park, we were on the West side, which we think is the best to stay, but, as all beaches are public, the West side can be slightly well visited on Saturdays and Sundays. |As with other private islands we have visited, you are pleasantly "captive" and so food and drink extras are expensive, but you have to understand that they have supply challenges, and if you can afford to stay.... You can afford to pay!! |There is a very limited little gift shop which we think takes prices to a whole new level, but you don't have to shop there, Victoria is only 20 mins by boat and taxi and a great town to shop and eat. |Take a Kayak to Moyenne for a walk and lunch (Kayaks are free at the hotel... Pre book to be sure they are available!|If you are looking for total relaxation, or a few days experiencing island life, this is a lovely place.|It has a gym, which we used most days, very small, but then with only 13 rooms your chances of sharing it with somebody else are very slim !!|And from the Manager all the way through, management, reception, restaurant staff, room service, pool staff, gardeners, Boat crews, .....ALL the staff were lovely to us!||PS ....If you get the chance go to the spa..... We tried it all too late! It was a great massage

A small island experience without having to travel very far from the mainland. Beautiful rooms with private pool, outdoor bathroom, and direct beach access. Good snorkelling and kayaking. Appreciate the non buffet breakfast to avoid wastage as it is such a small hotel. You can kayak to the nearby island to see the giant tortoises, and walk to Long island so 3 islands in one.

I have just experienced the worst stay I have had in many years at one of your establishments. It was truly traumatic, as the JA Enchanted Island Resort is an isolated island where we had no alternative but to remain on-site — it felt like being trapped. I am therefore sharing, factually and precisely, what we were subjected to so that this does not happen again.||This has been the most disappointing stay in the last 25 years. I am 53 years old, French, and I am used to travelling in many countries, staying in high-standard hotels such as the JA Enchanted Island Resort.|I returned from a stay at JA Enchanted Island Resort from November 2 to November 6, 2025.|It was the worst stay we ever had — here is why:|Meals and Food Quality|None of the dishes were freshly cooked. There were no fresh vegetables, no local fruit, and we constantly heard the microwave beeping as food was reheated throughout the day.||Some examples:|Dinners|• Curry-based dishes: every dish was simply covered in the same curry sauce, without any real cooking. Everything tasted exactly the same — and the taste was unpleasant.|• Rice dishes: the rice was overcooked, completely dried out, obviously prepared hours in advance and reheated in the microwave. This is unacceptable for a hotel of this standard.|• Merlin tartare: the pieces were torn rather than cut, swimming in a tasteless sauce with an unpleasant flavour — the dish was sent back to the kitchen.|• Grilled prawns: the prawns had the taste of lamb meat — the dish was sent back to the kitchen.|• Asian dishes: soggy noodles drowned in salty soy sauce, clearly used to mask another flavour — again sent back to the kitchen.||Breakfasts|• Fruits were not local and not ripe (for instance, kiwi fruits were as hard as stones).|• Pancakes were obviously frozen or reheated, with a very unpleasant taste.|• The English breakfast: canned beans reheated in the microwave and mixed with ketchup; fried eggs reheated in the microwave with a truly awful taste — the worst I have ever eaten; salad full of water without any dressing; no cheese; a 5-cm sausage always served burnt.|• The “smoked merlin”: it was simply salty, flavourless fish, likely frozen, served warm and sitting in salted water — inedible.|• Croissants were at least a day old.|• Omelettes were not cooked properly, with no flavour, and the vegetables were water-logged.|We reported all these issues to the General Manager, yet nothing changed — not even on our last morning.||Management and Service:||The General Manager and his assistants were invisible. They hid behind their screens in the office, and no quality control was ever performed. The managers were nowhere to be seen.||Incident Regarding Sunbeds:||On the morning of November 4, my wife and I moved two sunbeds about 25 meters to place them on a small beach. We went for lunch around noon, and a storm hit the island later that afternoon.||The next day, the General Manager knocked on our door asking whether we were the ones who had moved the sunbeds — although he already knew the answer as the area is under video surveillance.||Very quickly, it became clear that he wanted us to pay for the sunbeds that had been damaged during the storm. I was shocked. His attitude was inappropriate and disrespectful — almost like a teacher scolding a student. I could hardly believe the situation.||It was unbelievable: the Director was absent and unresponsive to all the issues we had raised — yet he showed up at our door to charge us for sunbeds damaged by a natural event.|After many exchanges and after we firmly opposed his request, he eventually dropped the matter, as his explanations were contradictory, incoherent, and clearly in bad faith.||In conclusion, this experience is not worthy of a hotel of such supposed standing. These four days were meant to be peaceful, but instead they became a constant source of frustration, especially due to the unacceptable food quality — and topped off by the outrageous request to pay for storm-damaged sunbeds.|No compensation or gesture of goodwill was ever offered by the Hotel Director for any of the issues we reported.

There is nothing that I can fault from our week stay honeymoon, at Enchanted Island. The staff were beyond helpful, friendly and accommodating, the food delicious, the rooms fantastic (with extra touches such as face wipes) and nothing was too much trouble. It was great not having to travel too far once we landed, the boat taxi was great, and we enjoyed kayaking over to Moyenne and walks to Long Island. Actually, I do have one complaint, that we had to leave!! Thank you for such a wonderful stay and we hope we can find an excuse to visit again!!