Jackie Rey's Ohana Grill Hilo

This place offers a remarkable variety to suit all tastes. The atmosphere effortlessly blends casual comfort with a touch of elegance. It's a truly enjoyable destination for any occasion. The experience is consistently positive and memorable. I highly recommend visiting and discovering its charm for yourself.

We dined here for a Happy Hour birthday celebration. This was a birthday dad's special request and Jackie Rey's hit all the marks! Our favorite items on the happy hour menu are Coconut Crusted Brie served with a pineapple relish and Crispy Pork Ribs. Their Angus cheeseburger is pretty basic, but hearty. Service and food are very consistent here and Happy Hour is definitely a good value.

Among many choices, this is our favorite restaurant in Hilo. The quality of the food and service are consistently high, with a great menu. Don't miss the Blue Plates lunch specials, especially the Dad's Shoyu Pork. It's something special, and so are the desserts.

10/15/2024 Jackie Rey's Ohana Grill 64 Keawe St Hilo, HI 96720 I went there for lunch on a Tuesday. It's on the street corner with parking in a gravel lot across Keawe St. It's an upscale booth and table setup in a historic building which used to be a bank. Service was prompt and attentive. I ordered the Market Fish & Chips, which was Striped Marlin. My food came on a very hot dish, as warned by my server. The shoe string fries were crispy, moist and lightly salted. The fish had a light crunchy brown panko breading was mild, tender and flaky lightly salted. The tartar sauce was tasty and also lightly salted. Everything was very tasty, probably due to the salt. This place has a reputation for being pricey, but I didn't think they're out of line based on my experience for what you get. There is a 3% CC surcharge so let your server know if you are paying cash.

Chelsea was an outstanding waitress! The Ahi tuna was to die for. Excellent dining experience- a can’t miss!

My party of four had a great dining experience at Jackie Rey's Ohana Grill in downtown Hilo. I really enjoyed the edamame and coconut baked brief appetizers. The lemon grass caesar salad and clam chowder were amazing! The locally made kombucha did not disappoint either. The restaurant has great ambiance. Staff and service were exceptional. Highly recommend checking it out if you are in Hilo and want an upscale dinner with a Hawaiian influence.

Very accommodating for our family of 9. We made a reservation just the day before. The service was top notch. Great attention to the little details of keeping our waters full, removing any unused dishes promptly, and even noticed one guest not enjoying their wine and quickly recommending another one. Our food was delicious and the steaks were cooked to everyone's preference beautifully. A wonderful ambiance for our family's last dinner before leaving the island.

Myra was so fantastic! She had lively conversations with the table and ensured all our questions were addressed and that we had a fun time. I had the seafood trio, which was a work of art (each component of the trio - shrimp perfumed in coconut, crab cakes perfectly crispy, and fresh grilled shrimp that was not at all dry - paired well with the Thai coconut curry). The coconut brie and baby back ribs were so good for apps. I will definitely visit again if I ever return to Hilo.

I opted for the pork chop in a delicious mushroom sauce and it was top notch! It was v ery flavorful and tender. If I weren't in a public setting I would have licked the plate clean to get every morsel of yummy goodness!

One word AMAZing Ribs fall off the bone Pork tacos explode with amazing taste in your mouth Service fast efficient with a smile Ambiance is amazing with music and clean everything Will come back for sure AMAZING J

Elegant restaurant in Hilo, situated in a spacious high-ceilinged space that used to be a bank! We made reservation for 7:30 pm and showed up on the dot, having parked a few blocks away. They seated us and took our food and drinks orders, which started arriving soon after. The drinks were ok, but the food was quite good. We polished off the crispy pork ribs, artichoke dip with crostini, coconut-crusted baked Brie, and ahi tuna tower in short order, while sipping on our Mai Tai's and Lilikoi-tini's and Mango Smashes and Pomegranate spritzes. Service was good, bathrooms clean, and prices reasonable. Happy to return!

Decided to come for dinner and it hit the spot! Our server was nice and helpful with the menu! It was pretty busy but not crazy which still give it a cool chill vibe. The food came out in a timely manner and tasted so good. Those pork chops were delicious!! Also, shout-out to the busser that worked last night (10/24/2024)! My family and I watched him bussed tables and we were impressed caused he was killing it!

Nice restaurant in Hilo. It's located in a beautiful building which used to be a bank. Two large vaults can be seen in the back near the bathroom and bar. The food is a bit on the costly side but it is a nicer restaurant and the food was delicious. Service was also great. I highly recommend the seafood tower. Everything in it was so delicious, especially the Thai curry sauce and ube! The chicken and tomato pasta was very fresh tasting. The coffee cream brulee was also good but the hard sugar crust became too much (too sticky and hard on the teeth) but we loved the custard underneath.

First time dining here and it was during lunch hour. The vibe is on the upscale side if you're into that. Surprisingly there was no line and we were seated immediately with no rsvp. Our hostess and waiter were welcoming and got our order in pretty fast. We ordered the ribs, ceasar salad, and fish sandwich. The ribs were by far our favorite as they were so juicy and tender. I wish it came with more ribs because it was amazing. The sauce complemented it well. On the other hand the ceasar salad and fish sandwich were just basic and nothing special. For the price I wouldn't order again and the wait was a little long.

Starting quote, "If appetizers and drinks at the bar was this good during Happy Hour including service extended by bartendar Bobby, I can imagine what a sit-down experience would be like in the dining room". Seriously, it's already on my list to return. A decision I made even before I departed, Jackie Rey's Ohana Grill Hilo. A spacious dining room, tables spread throughout, making it extremely inviting without the feeling of an operation trying to maximize their space. Extremely classy. Yet this restaurant is casual enough that it remains comfy and cozy without the stuffiness and, a dress code that's affordable. Inviting with touches like the high ceiling, warm lighting, a private dining area, comfortable booths against the window, decor adding a touch of style, an elegant wooden bar stocked visually with a variety of cordials. Nicely done. The front team equally as inviting, dynamic and personable. I watched briefly at times, turning my head from the bar. Professionally groomed, uniforms pressed, crisp and clean like the lines in the restaurant. Bobby at the bar glided through each movement and conversation with such ease, as if he's been doing this for years. A talent and skill, second nature to him, I was entertained just by watching. Extremely personable, yet true to himself, his demeanor and approach coming across genuine in a natural way. Like he wasn't trying at all. With great recommendations on my third appetizer and a glass of wine, personalized service with exceptional style. "Da Best Mai Tai" How the rums and fruit juices + more (says secret recipe, darn) balance each other out, still together, enhances one another after each sip from the straw. Mix thoroughly to enjoy. *Crispy Pork Ribs w/ Spicy Asian BBQ Sauce* This sauce, sweet with a hint of spice, glazed like it's caramelized into the meaty pork ribs. Tender and moist closer to the bone, the pork with hints of smokiness. *Coconut Crusted Baked Brie w/ Grilled Pineapple Relish* Freshly baked Rosemary bread, earthy and woodsy flavors with a nice crunch on the exterior, hint of pepper. Complexity of the pineapple relish, fresh yet tangy just enough, rich aftertaste. Luxurious and creamy interior, outer of this French cheese crusted with fine shreds of coconut baked perfectly. Paired amazingly with a glass of Patz & Hall California Chardonnay. Enjoy seperately, but together the ingredients turn into a symphonic masterpiece. *Mac Nut Ahi Tartare on Won Ton Chips w/ Creamy Wasabi Drizzle* Rich, velvety butter sauce infused w/ wasabi, delightful, spoon onto every bite. Crisp, golden brown housemade won ton chips, light and airy, a perfect crunch. Ahi, light flavor with nutty tones from the mac nuts, pieces prevail in each bite, pure complexity of ingredients. Enjoy all in a spoon or fork, by fingers acceptable too. In mid July of this year, I was invited to enjoy appetizers and cocktails during Happy Hour with friends before enjoying Chicago, an evening performance at the Palace Theater. I wasn't a Yelp Elite yet, only since August of this year. So, this past Saturday before the performance of Shrek The Musical at the Palace Theater once again, I chose to go through the same experience at both locations. But by myself. My dining experience, even if it was briefly for Happy Hour at the bar, far exceeded my dining expectations in every way. Surpassing my past visit with friends back in July, honestly. To the entire front and kitchen teams of Jackie Rey's Ohana Grill Hilo, congratulations on delivering excellence on both occasions. I closed my eyes multiple times during bites and "oooo'd" and "ahhhh'd" while thoroughly enjoying your culinary creations prepared with care, my Mai Tai + glass of Chardonnay and, the personalized guest experience by bartendar Bobby. Next time, the full menu with entrees + dessert, cocktails + wine, white linen or at the bar. Doesn't matter. Either way, you definetly have a return guest on your list, with a return visit already noted for the future.

Nice service, the special was surf (New Zealand lobster) which was chosen by a few and was delicious. We really enjoyed the coconut crusted brie. The fresh catch was also very good. The drinks were very well made. We all had a great time, the poor little holiday poinsettia needed a little water, but that was a pleasure to take care of. I appreciate the festive table decor being on the ledge next to the table instead of impinging on your dining experience.

10/15/2024 Jackie Rey's Ohana Grill 64 Keawe St Hilo, HI 96720 I went there for lunch on a Tuesday. It's on the street corner with parking in a gravel lot across Keawe St. It's an upscale booth and table setup in a historic building which used to be a bank. Service was prompt and attentive. I ordered the Market Fish & Chips, which was Striped Marlin. My food came on a very hot dish, as warned by my server. The shoe string fries were crispy, moist and lightly salted. The fish had a light crunchy brown panko breading was mild, tender and flaky lightly salted. The tartar sauce was tasty and also lightly salted. Everything was very tasty, probably due to the salt. This place has a reputation for being pricey, but I didn't think they're out of line based on my experience for what you get. There is a 3% CC surcharge so let your server know if you are paying cash.

One of the best meals we had on the Big Island. Jackie Rey's is located in a really nuce old bank building in downtown Hilo. Fantastic pork spring rolls and fish.

This is probably my favorite everyday-type place in Hilo. I like to pop in for lunch or happy hour. Everything I've tried in the menu has been fantastic, but nothing beats their ribs!! The ribs are fall-off-the-bone tender, and tossed in a sweet/savory/spicy sauce that will keep you coming back. The servers are great... kind and knowledgeable, and very accommodating. The dining room and bar are comfortable, with several types of seating arrangements. Whether you just want something quick, or need a place to hang for a while, this is it.

Never left there disappointed. Always good food and great people. Don't hesitate, make your reservations today!

Overall a fair experience. The food was okay but not super memorable. No complaints. I will say the guava bbq sauce was tasty but the guava didn't really come through was hoping for something a little more fragrant.

Great service and great food. Homemade hummus is so tasty. The fish and chips was made with fresh catch which was marlin. It was so amazing and enough for two. It's a very comfy atmosphere, clean and casual. Our waitress was attentive and great. Beer was pretty great also.

I enjoyed our dinner when we went on vacation in Jackie Reys over in Hilo. Our server was friendly and amazing. The food was amazing and the ambience was great. I only gave negative points for this since we waited for an hour for our food. Waiting for an hour is bad enough but waiting for an hour for tourists that just landed to Hilo trying to have a good dining experience was what ruined our time there. Food tastes great. I recommend the crispy ribs appetizers. just prepare to wait.

They accommodated our big group of seven last minute for lunch which was great. The food was all very good, especially the steak! Server was having a bad day, but was eventually kind to us.

Jackie Ray's is an incredible, reasonably priced, find in laid back Hilo town with exquisite food worthy of a Michelin or Beard recognition. The Coconut Crusted Shrimp over a potato & cheese patty & blanched spinach in a Watermelon Lilikoi sauce was absolutely amazing. The shrimp were perfectly done & the sauce was a wonderful compliment that enhanced all of the flavors & textures of the dish. The New England Clam Chowder is one of the best I've ever had with a unique hint of an herb that I couldn't quite identify but gave it a subtle but complex quality of a fine bisque. This place has the grand ambiance of an old Hilo buildings with high ceilings & floor to ceiling glass windows. The staff were very friendly, helpful & attentive. Definitely a place I will be returning to whenever I'm in Hilo.

Great mai tais - "da best!" Food and service were also excellent! Mahalo!!! See you next time!

We had a reservation and were seated very quickly. We didn't have the best service as they were incredibly busy. We felt like we were forgotten about at times. It took 30 minutes to get our appetizer. Despite the slow service, we ordered the artichoke dip which was the best artichoke dip I've ever had in my life. I am a frequent artichoke dip customer and this dip had giant chunks of artichoke in it, just the right amount of oil, and such delicious cheese. We shared the ribs which were so delicious and tender. The meat slid right off the bone and they put just enough sauce on it. The food and drinks were great here. We would come back to this restaurant because the food was that good.

This was our favorite meal on the big island. We really enjoyed the seafood items we ordered and were glad they could accommodate our dairy allergy. Its worth getting the bread, you may waver bc its not free, but it was wonderful.

Very pleasant servers and hosts. Excellent authentic Hawaiian dishes for good prices. Beautifully decorated restaurant in the historic section or Hilo. I had the prawns special and my daughter had the veggie poke bowl and our friend had the salad with chicken. Everything was delicious! A special treat was the coconut brie with mango sauce! Amazing!

This was our first real restaurant visit during our Hilo trip. I mean we had to try them- you can't miss their very prominent location in downtown Hilo. Which also makes for pleasant people watching... We had a pretty good sampling of their dishes, and while nothing blew us away, everything was done well... We had a perfectly enjoyable meal. So if you happen to peep their location in HIlo I wouldn't hesitate to check them out.

Food and Service were Great! It's a cool place to come and enjoy. The price is right for the portions you get and the staff is amazing. If you find yourself in the area i highly recommend you come check this place out.

The food simply wasn't good. My family and I had the angus ny strip, the pork chop and the blacken ahi. None of them were good, especially considering the pricing of this restaurant. Service was decent, nothing to compliment or complain about. The vibe was good in the restaurant. Wouldn't bother going again.

There aren't much places in Hilo to consider as upper echelon (aka fine) dining but Jackie Rey's is the place to be for food, service and ambience. Ive been here couple times and tried a variety of dishes. The quality of presentation, ingredients and flavor makes it worthy to dine here. I've enjoyed every dish I've tried so far. Service is stellar and they accommodated our request to move to an open window seating. They have a good variety of alcoholic beverages to accompany your meal. They have a happy hour I have yet to try but will in the near future. Highly recommend of you're looking for a nice dining experience in Hilo.

Quick Summary Easily my favorite restaurant on the big island. Service was fantastic and everything looked and tasted farm-to-table. Highly recommend trying anything with the Molokai potatoes and the spring rolls. Try to book a reservation to avoid waiting Food- 5 stars We ordered the Trio, the catch of the day, the spring rolls and the brownie dessert. Everything was spectacular. I highly recommend the spring rolls, anything to try the Molokai potatoes, and the brownie dessert Service- 5 stars Service was impeccable. Our server was fantastic throughout. I would highly recommend signing up for their rewards program if you live in Hilo Parking- there's some street parking and a small lot next door. Wasn't too hard to find parking during a weeknight Bottom Line This was my favorite restaurant during our time on Big Island, and it's a local favorite as well. This is a must-try for any visit on Big Island

It was my first time having lunch with my family and the first thing the restaurant is very classy and serving is super awesome and we celebrate my aunty birthday party there today and the appetizer was delicious and the main dishes was very good too. The service was simply amazing.. I would rate Jackie Rey's ohana Grill !!!!! Thank you very much and they have best customer service there!!!!

Nice semi-formal ambiance and food that really hit the spot after a day hiking. The waiter was kind enough to offer recommendations.

-Service was excellent. -Chicken Picatta was delicious. -Fire grilled vegetables are the best. -The cuban sandwhich was good and quite large. We will be ba k n

We love the Kalua Pork Spring Rolls. They are truly divine. The service here is also divine.

Hubby & I went there for our 21st Anniversary-July 10. (We usually go to Pond's but they were closed that evening) We were sooooo pleasantly surprised with EVERYTHING at Jackie Rey's. From the hostess to the service & the delicious drinks and food. Everything was excellent. 10/10 Will definitely be back!!

We had a drink , some delicious bread. But the real star was the blondie. Cocked full of macadamia nuts and flavor - it's to die for!

Decided to have a best friend after work catch up date at Jackie Rey's Hilo and the experience was phenomenal. I was running 5 minutes late so my friend got us a table. I was warmly greeted and shown the way to our table. I have not been to happy hour here before and was blown away by the offerings on the menu. My friend said she love love loved the ahi tartare and said I had to try so we def ordered that. I didn't eat all day and wanted all my comfort food faves: clam chowder, lemongrass caesar salad and the artichoke dip. All were absolutely incredible. My friend also ordered the hummus which she enjoyed and said was very flavorful. We enjoyed our time here and love the ambiance. It's always so classy and clean. Food is major delish. Shoutout to our amazing server who made this whole experience even better. The only down side is finding parking. I had to drive around a few times and still had to park about a 5 minute walk away. But awesome location, food selection, price, excellent customer service. Definitely will be back again!

My husband and I spotted the exterior of Jackie Rey's while we were driving through downtown Hilo. It definitely stands out as a polished, almost stately-looking building, so naturally I booked a reservation for the next day. I really appreciate a happy hour that can lend itself into being an early dinner, AKA it has a lot of substantial food options! Jackie Rey's totally delivers with their HH list. I started with Da' Best Mai Tai ($8), which was pretty darn good (I firmly believe maintain that every Mai Tai could be made even better with lilikoi foam on top a la Monkeypod). We shared a couple of pupu picks and each got a non-HH entree. Standouts were the Bowl of Edamame ($6) which was a large portion and unexpectedly addictive with furikake. I also enjoyed the Cup of New England Clam Chowder ($6), in Hilo of all places, who knew? For entrees, I had the Seared Duck Breast & my husband got the Seafood Trio. When my husband asked for a side of fries, our server was kind enough to suggest subbing fries in for the Molokai Sweet Potatoes on his entree. Both dishes were tasty and well-executed, and we finished every last bit of both. Overall, Jackie Rey's was a SOLID meal, our only sit-down meal in Hilo. Quite honestly, it stood out for us given its location, but I think the exact same meal & experience on Maui or Oahu would be considered more average

This place is delicious I love the food and the vibe just everything. Being in Hilo I recommend you go out and try restaurants and stuff around you don't just eat at your hotel! Fair priced for delicious meal too.

Had such a lovely time at this restaurant. Amazing service, great food. If you're able to pop in during happy hour, don't hesitate and go!

Last night in Hilo we opted to try out Jackie Rey's as it was across town and close to the hotel. Upon arrival quickly greeted by the hostess and shown a nice table booth. The building is a former bank with the old vault very prominent. Lots of buzz and a diverse crowd from tourists to even an handful of locals. Food and drinks were very tasty but portions are large as we discovered. Also worth noting that they have Wet Wednesdays and a select number of bottles of wine are half off. And thank god we came on a Wednesday. We started with the coconut crusted baked Brie. The best bit of this dish was the fresh rosemary bread, yum. As for mains we have the baby back ribs (never send baby backs this meaty!!) with a guava bbq sauce. Ribs were tender and came off the bone. Seafood trio was very fresh and expertly cooked. The mushroom bowl is a great vegetarian option and a meal in itself. I added fresh catch which was a little too much for me. All in all a very good place for a nice meal in a nice ambiance. If in Hilo or nearby, make sure you pay Jackie Ray's a visit. FYI, they are on the other islands as well

Absolutely delicious- chicken tostada & Mediterranean salad....both very good. Atmosphere & service was fine.

In Hilo, the selection of restaurants is not great, but any time anyone asks for recommendations, I always recommend Jackie Rey's. It's also only one of a few nice sit-down restaurants in Hilo. I've been quite a few times over the years and the food never disappoints. Most recently, I had their duck breast with sweet potato mash, which was divine! We also went with family for Christmas dinner (I assume it was a special menu) and I ate some kind of crab stuffed fish that was topped with a hollandaise sauce that was to die for. I've also more recently had their coconut crusted fresh catch which was also delish...like I said, they never disappoint. I also really like their appetizers, especially the edamame and the kalua pork spring rolls. I could go on, but you should stop by and check it out for yourself :)

Lively restaurant with very good service and tasty food. The grilled island fish was nicely prepared and tasty. Very clean & upbeat space with free parking in the area.

Very delicious food! Service and atmosphere were so inviting and dinner menu has interesting options. Overall, we had a really positive experience! Wild Mushroom Bowl

Right in the heart of downtown Hilo, in a classy establishment. We were here to try their Happy Hour menu specifically, as we've tried their dinner menu before (which is amazing). Burger was grilled just right, juicy and tasty. We loved sharing the coconut crusted Brie cheese appetizer which came with delicious pineapple relish. Price is more affordable compared to the dinner menu and it is a good deal. Our server was friendly and pleasant. We really enjoyed eating here!

Best meal on the island!; no comparison. The drinks are superb and the entrees were all perfectly prepared. This place is worth the price of admission! Service was excellent and the ambiance of being in the old bank building Possibly even more special than food and drinks were the desserts. Literally the best flourless chocolate ale I have ever had in my life and the coconut creme brûlée was outstanding.

The food is just ok, not bad, but nothing special. The price seems to be high for the food provided. There are plenty of seats, so we didn't wait to be seated, but food preparation took significant time. It is little bit noise inside, but overall fine.

Alright my fellow Yelp folks. I really trust the Yelp community, but y'all let me down this time. I was not impressed with this place. We were visiting as "local tourists", and it was my family's first time to Hilo. I looked up a few places and this popped up as a good place based on reviews. Made reservations, and got seated 15 minutes after our time-not a good start already. Ordered a few appetizers, a kid's quesadilla meal and the roasted chicken entree. Everything looked perfect until...there was a cockroach crawling on the table. From this point on, it was basically all downhill. The food, though aesthetically inviting, was just MEH-- I can't say it was terribly interesting or exciting in terms of flavor profile. I was so turned off by the uninvited guest on our table, I didn't even bother with the dessert menu. I just wanted to hightail on out of there. Overall, just a disappointing experience and not one I will likely to repeat again.

Went here for an anniversary dinner, and food and cocktails were good. It was a bit pricey, but we enjoyed it. Seems to be a very popular spot for tourists but really like the old history of the building and very close to downtown Hilo.

This is an amazing place with great ambiance, great service and great food! It's a very cozy place to eat. We came here for lunch and I had the Vegetarian Mushroom Bowl and it was amazing! A definite place to try when you're in Hilo!

EVERYTHING!! The hostess who took my res over the phone was a total gem! I think she heard the hunger in my voice as I told her we would be whipping it down from Ka'u to make our res. And we made it to our res early!! Phew! lol! Thank you!!! And hands down to our server Carrie!! Your service, your hospitality, your accommodations!! Muuuuch appreciated!! Kept us well hydrated and our opu's sooooo happy!! That Demi Glaze w/Steak and potato along with a beautiful glass of red wine!!!!!!! TOP TIER All the love from Maui

Nice setting in Hilo with good service. We went for happy hour and ended up staying for dinner. Lobster Ravioli with prawns were tender and full of lobster. Caesar salad with a lemongrass spin was super tasty. I would definitely visit this restaurant again on my next trip to Hilo