Jackson's Hole & Grill

We were staying overnight in Nelson and decided to come here for dinner. Our server was a young lady Jesse, who was very polite and friendly. We ordered drinks with our meal. My husband had the steak sandwich rare with a side order of salad. It came perfectly cooked and delicious. I ordered the classic burger with fries and gravy. It also was cooked perfectly and the fries were crispy and not greasy. For dessert we shared the blueberry cobbler warmed with ice cream. The whole meal was great. The atmosphere was very pleasant.

Great atmosphere and food! The stake sandwich was absolutely amazing! So where the beers on tap!

The atmosphere was great, seating was amazing with wrap around booths and tables. Plenty of options for food. Wait staff (Misa) was both personable and quick! She made excellent recommendations for our meals and was able to give us information on other things to see and do in the area! This has quickly become my favorite place for dinner in Nelson BC. I can't say enough about the food. Hopefully my pictures show up on this review! The food was so good I Ordered it twice over!

The restaurant is divided into two areas: one in the bar area, perfect for those seeking a pub-style atmosphere with a large bar offering a wide selection of drinks and the option to watch sports. For those looking for a more upscale dining experience, there is a separate area available. The restaurant is well-maintained and clean, with friendly service and servers. The food was excellent and served promptly.

I will definitely return to this restaurant! I arrived earlier than my other guest, which allowed me to get a feel for the place, and I loved it. The host was courteous and pleasant. My waitress, I believe her name was Jess, was absolutely amazing, very knowledgeable about the menu, and even gave good suggestions. I requested a refill for my drinks, and it wasn't a negative response. I ordered the chicken bacon linguini! Amazing! I enjoyed it from the first to the last bite. Thank you!!!!!

Wonderful dinner with friends. Had the ginger beef and it was delicious. The Halifax Donair was suprisingly tasty! The Mediterranean salad is very good. We also tried some local beer as well. Varied drink menu offers alot of choices. Service was top notch! Our server Misa made excellent food recommendations as well as things to do locally! Highly recommend!

Great family restaurant with a restaurant (Grill) seating or pub (watering hole) seating. Kid's menu has a lot of options, drinks are mostly local. Any of the cocktails can be made a mocktail - I had the strawberry gin fizz without gin and it wasn't very sweet, just refreshing. The bench seating is very comfortable and it was nice to be seated at the window and get some light. Enjoyed the decor. My ad tried the Korean pasta special, which had a bit of heat and lots of flavour. My NY peppercorn steak was cooked just how I ordered - rare, and the sauce was amazing. The side of roasted vegetables and potatoes were cooked perfectly - crunchy crispy outside and soft and warm on the inside. My partner had the ginger beef bowl and it was crispy and saucy - would order that again. My boys both had grilled cheese with fries, which was reported as being better than home.

Lovely place - great food, great service, great drinks options. The teriyaki sauce specifically was really good. The strawberry rhubarb dessert was amazing!

Unbelievable cracked pepper burger. The muscles were delicious. Our server was tiptop. Absolutely absolutely greatest review. Thank you very much. We will be back.

This place is incredible! The bathrooms are spotless, the food is super fast and delicious, and the building is also clean. It was an amazing experience! People were so so amazing and helpful. Bathrooms: 5/5 Place: 4/5 Food: 4/5

What a great little restaurant! We sat outside and enjoyed a couple of beers and nachos. Hands down, some of the best nachos I've ever eaten! Can't wait to go back and try more menu items.

Wonderful ambience and service! Was there for Valentines with three other guests and the food tasted grate and speedy service

My wife googled "best burger place in Nelson" and this restaurant came up as the too recommended. We were both starving so we ordered wings as appetizers. I ordered a traditional beef dip and my wife had a Jackson's loaded burger. The beef was amazing and it was served on a ciabatta bun with a horseradish dip that didn't tingle in your mouth. My wife's lodes burger was also great and had quiet a distinct taste on its meat which I liked. I rated 4/5 due to one minor detail as we sis have to wait about 20 minutes for our server to arrive even though there was only one person at the bar and no one else at the restaurant

We love Jackson's Hole, the service is great, the food fantastic and a MUST do every time we come back to Nelson! The staff is always very friendly and accomodating. We were married in thee park a couple years ago, as a senior couple we didn't feel the need to have any big celebration but we had our little wedding party for dinner at Jackson's Hole and every visit is as good or better than the last one~ This really is a Must try when you are visiting Nelson...it does get very busy so Reservations are a good idea

Yes, the name makes you giggle. Housed in an old mercantile building of some sort, there is a great outdoor space for warmer days. The inside is rustic with stone walls and really nicely turned out. On cold days, it would be a great place to hang out. We sat out and I enjoyed a steak sandwich which was recommended by our server - it did not disappoint! Cool spot, great drinks and food in gorgeous Nelson, BC ...how can you go wrong!?

It's good. It's simple. It's wood and stools and booths and a great playlist. Also, I had a terrific waiter. I'll be back

This is a swell restaurant and while I was there I ordered the Philly open face sandwich and a side of poutine I enjoyed the interior design my waiter was a very enthusiastic and fun guy though the reason that this received only 4 stars is because the red peppers on my sandwich where quite soggy and with my poutine some of the fries at the bottom had barely any if any gravy on them though I would dine here again if i Had the chance

Great service and cute menu, but the garlic shrimp pasta was so sweet (and had slivered almonds?) I couldn't eat it... really strange dish wish mediocre prawns :-( sad... I've been here twice now and the food is basically pub food. Very FAST service, appies and food all came at once! Come here for American style pub food but stick to the wings, chicken ceaser salad, things like that... never got to try the dessert but it looked awesome.

I live in Nelson and Jackson's Grill is a local favourite. The sandwiches and wraps are great. I usually have the daily special. Never disappointed.

Just back at the hotel (Hume/amazing) after "dining" at "Jackson's Hole and Grill. Dinner tonight was truly the most disgusting experience we have had for years.....worst service ...ever..... worst food ....ever ..... I have been reviewing restaurants for many years .... all over the world .... nothing compares to the horrible experience tonight ..... Spread the word to save others! Truth

Very cool place, the people working there were super nice and friendly. The food was good and reasonably cheap.

We were visiting Nelson as a group of 6 over the August long weekend. We had been out all day and didn't have a clue where we would go for dinner, but it was getting late and on a Sunday night in Nelson it's pretty quiet. We were happy when we found Jackson's Hole, and were seated at their outside patio straight away. We truly appreciated Chris's attention to detail and personal touch to his service, he was very friendly and conversational and we all appreciated his sense of humour. He made our dining experience so much fun. But that's not all: the food was actually really yummy! We thought, since it was almost closing time when we arrived for our late dinner, that the kitchen may not cook us quality meals. But we were super impressed by the tastiness of our meals, the portions were quite large, and we all ate with gusto. I had the Carbonara which is known as a favourite on their menu, and I would definitely order that dish again! Delicious! Great place for a couple of rounds of drinks too! A very memorable experience. I'd recommend this to anyone looking for a casual and relaxed place to dine in Nelson.

Service was excellent. Didn't have to ask for anything I needed. Had a chicken teriyaki bowl. Yummy, but nothing special. Tad too much sauce, slightly undercooked broccoli. Overall, a pleasant 4/5 experience. Will go again.

Would be 5-stars if someone else paid for my meal, but tonight, the bill is on me. Great burger. Even better service. The waitress held the door for a couple entering while holding a stack of dishes. The Nelson hemp ale is wonderful! Plus the patio is great. Lucky to snag a seat.

Visiting Nelson and stopped in for lunch. Great service and awesome food. I had the nirvana bowl - amazing curry goodness :) My husband had the special - crispy chicken sandwich with bacon and soup.

I had my first ever Caesar at Jackson's Hole when I first moved to town! And it was so delicious, I would say the BEST in town! We also had their burger there on Saturday (part of Burger Week) and it was also V Good. Probably not the best option if you are on a budget but the service is always tip top!

Very friendly staff. Very good food choices, fair prices. Service and overall experience was good and some of the best food we've had in BC. Will come back again.

Great place, good atmosphere. Staff was friendly and the service was good. The food here was above average for pub food. My steak was cooked perfectly and paired well with local craft beers. My wife enjoyed her food but didnt enjoy it as much as I did. I would come back and eat here again.

First off, I found the name of this place to be very amusing. I stumbled upon this place while trying to find another restaurant in town. I grabbed a seat at the bar and had to talk to the bartender before I got any service. I ordered the steak sandwich with a side salad as suggested by the bartender. This turned out to be amazing. The steak was juicy and cooked to perfection. It was topped with mushrooms and sauteed onions. Portion was generous and the salad came with the dressing on the side. I would come back here just for this! I also ordered a ceasar to drink but this was nothing special.

We stopped here for lunch while riding our bikes through town. This place is awesome! The rustic original walls and floor from the 1800's and hard wood bar and cabinets. It's everything a bar ahould be! The best part was the food! Started with calamari that waa the best I've ever had. I asked what the server would recommend for a meal and I wasn't let down with her knowledge of the menu. She recommended about 3-4 different dishes. I had the club house sandwich. It was served on chabata bread with a grilled chicken breast, bacon, cheese, greens and bbq sauce. It was fantastic! The service was great too! Next time I come to Nelson this will be my first stop.

Service was lacking and the food was ok...I wouldn't go out of my way...there are better places in Nelson...

Good food! Our family of four ate here and we all left full. Kids had the mussels and the chicken wings off of the appetizer menu-they loved them both. We had the salmon burger (yum!!) and the seafood linguini. We finished off with the meal with their turtle cheesecake-which was fantastic (and big enough for the four of us to share.

Amazing food and service always will be a staple for Nelson ! Always welcoming and usually very fast .

New to town we were looking for a family restaurant and came here by chance. The food was delicious, the service great and the ambiance excellent. We left very satisfied. The one low note was the kids fish and chip had a small piece of fish. Our boy gobbled it up and wanted more, which we asked for and they provided at no charge. After touring the town the next day and scouting for a new dinner location we didn't find anything that would compete with their reasonable prices and great food. If it's not broke, don't fix it we said and went back again for an equally enjoyable meal.

My wife and I joined some friends at Jackson's Hole for drinks having just completed the Nelson Triathlon. We sat outside on the deck with a slightly standoffish server taking our drinks order. Despite the moderately unfriendly nature of the service most of the drinks arrived ok, apart from one which was brought over incorrectly. However, the promised glasses of water failed to arrive, the excuse given being that 'It's super busy inside'. It wasn't; unless their usual clientele usually only number in the tens. The remainder of our visit was uneventful apart from two of our group almost being decapitated by a rogue sun shade, picked up mercilessly by a strong gust of wind from the table next to us. The servers made short work of removing the remaining shades on the patio, either to avoid lawsuits or having to mop up body parts or both. Despite the so so service we somehow ended up here for dinner too. We arrived shortly after 7:15pm and the restaurant population was somewhat average, various empty tables and the bar / restaurant next door was not too busy either. We ordered drinks, which arrives promptly, other than one glass of wine which failed to materialise for 20 minutes despite much prompting to various servers and another drink which arrived incorrectly made. Service was glacially slow, giving me the title for this review. Earlier that day I completed a 1.5km swim, a 40km bike ride and a 10km run through the hills of Nelson in less time than it took for us to have a meal here. In fact, I had completed the swim and bike in the time it took for our food to arrive. The food itself was standard pub fare really. Horrifically overpriced by global standards, as much of the food from over aspiring restaurants in BC seems to be. I try to choose meal options to suit the venue, in the hope that they will be more acquainted with its preparation. Jackson's Hole seemed to be a ribs and chicken kind of place, so that's what I ordered. The menu should really have called it 'Kate Moss Ribs and Chicken', both seemed to have been scythed from the 'party yourself slim' supermodel. The ribs clung desperately together using a thin fabric of gristle whilst the breast lay almost apologetically on top, using a congealed blanket of sauce to cover it's under endowed size. The accompanying vegetables tried to gain popularity by standing close to the ribs and chicken, it's 'unattractive friends'. The bed of rice, on the other hand, was ok. This bleak ensemble of protein and carbs set me back an overwhelming $21. Shocking. Multiple apologies throughout the evening of 'Really sorry, we're just so busy' would have been better suited to a venue with more than a handful of other people in it. My wife's Enchilada was fairly terrible. Plastic tasting and soulless. Our friends seemed to fare a little better than us with comments ranging from 'Nice' to 'Too sickly' for their Ginger Beef bowl. When the bill arrived we had been overcharged by a couple of dollars due to an incorrect drink being rung through.

I went here with my parents who have had good meals at this restaurant before. This meal was not good though; there was an unopened mussel in the dish of mussels, the fish tacos were terrible, and then they brought my mother a salad without dressing on it, and when she asked for dressing they brought it - but then they charged us extra for it! Last time I checked when you order a salad the dressing should be included. If you have to eat here order the yam fries - they were pretty good. But all in all this place was over priced for food that's mediocre at best.

Just enjoyed our second meal at Jacksons. Love the feel of the place- great old-timey decor and friendly staff. Ordered fish and chips and the coconut lime curry bowl. For about the same price, the fish plate was more than one could eat.. and the bowl seemed skimpy but was filling afterall. Great taste for both meals. Very satisfied overall.

I have eaten here twice on two separate trips to Nelson, both times have been enjoyable positive experiences. The food is fresh and a little inventive while staying comfortably familiar. I was most impressed by the House salad that accompanied my meals. Often a House salad is a basic uninspired mix of greens. This place puts a little extra into the salad and on both occasions has offered an excellent dressing. The service is professional and pleasant and the patio is a nice place to sit and soak a little sun

Overall a good experience. We sat in the front booth and had a great view up Lake of the snow capped mountains. Our server was a little spacey but she was pregnant so all is forgiven there! I had the classic hamburger which was good, I had to add a little ketchup for flavor. The fries were excellent! My husband had the steak sandwich and surprised to find it was entire piece of steak on a piece of bread (open faced). The flavor was good and all the food was enjoyable. They had a nice selection of on tap beers. If the weather had been a little warmer sitting outside would have been a bonus but the atmosphere inside was nice as well.

nice heritage building interior. found the food to be average, when it's that good. One drop of liquid smoke chef, not the whole bottle, couldn't take anything else of my chicken and pasta, of which there were on four forks full of pasta on my plate so I guess I paid $4 a fork for the meal

The ebesse wrap had great flavor. Definitely worth trying if you like spicier food.

Over the course of a week long roadtrip, we ate at a lot of restaurants. We had heard over and over that Nelson was the town to visit, and when we searched Yelp for pubs in the area, this one came up. Unfortunately, it was some of the worst service I've had in ages. It took the server forever to take our order, and then once we had drinks, it took forever again to get her to come back for our food. The food itself was pretty good - the spinach salad in particular was amazing. But the fact we had gone there to spend an evening, and then ended up leaving frustrated because we couldn't get the server to return to get us more drinks (she even took our plates, saw our empty glasses, and left without asking if we'd like another). It was a poor start to an otherwise cool little town. The bonus to Jackson's is that it's open later than other places in the area. Perhaps we were there on an off night, but overall it was a pretty disappointing experience.

Food and service were excellent! Our group of 5 had a half order of nachos, fish and chips, burger, and salmon burger, everything very tasty. NBC beer was great too.

Stopped in late afternoon with my girlfriend. We sat outside and ordered the Jackson's Loaded Burger. Perfect lunch! The service was great. The view of the mountains was nice. The inside decor is dark and boring, but overall a good choice for a good meal.

Jackson's hole offers good, typical pub fair in an atmosphere that is suitable for young and old with a "heritage sports bar" theme. Our group went to Jackson's to watch a basketball game and it suited our needs well. Adults and children alike were able to find good options on the menu and there was lots of space to watch the afternoon game.

Prompt and friendly service. Streak sandwich was cooked perfect and the chicken wrap was excellent. Exactly what we expect for this price point.

Fish and chips with a caesar salad...MEH indeed. The salad was soaked and lacking that tangy caesar flavour. Fish was okay, batter was dense and fish tasted freezer burned...bleh. Fries were hard and old. Not going back.

Great food, fabulous atmosphere, fast and friendly service.

We a have lived in Nelson for years and Jacksons is on our go to short list! Always dependable good food. The best steak sandwich in town. Great fries and all round good pub food. Something for everyone.

I've always had a great meal at Jackson's Hole! The atmostphere is great and the staff is attentive. The prices are excellent and the food is delicious!

I live in Nelson and had friends from out of town stay with me on a working holiday. They were in Nelson for 6 weeks over this summer. Their 'eating out' expense account was enviable. We ate out 3 or more times a week. They ate at Jackson's hole 3 or 4 times and reported that they found the food to be fine, sometimes missing the mark due to irritable servers or not up to par food. On their last night in town, they decided to go to Jacksons. The food came and my friend who isnt a complainer by nature asked the waiter why the stir fry was swimming in sauce and also why there was so little of it, give the price point at $15. The waiter said he would bring a different dish, but by then, my friend, who had been working late, had lost his appetite. He thought the dish would be taken off the bill but the waiter left it on without enquiring further about the reason my friend sent the food back. there was no attempt at helping the customer. My friends come every year for business and said they would not return to Jacksons. My meal was cold but I didnt dare complain.