Janne A.
Google
My recent stay at this establishment was exceptionally unsatisfactory. The visual representation provided online did not accurately reflect the actual condition of the accommodations.
Our room presented several issues: The curtains were excessively long and noticeably soiled, and the windows appeared to have been uncleaned for an extended period. The bathroom floor exhibited a significant slope, raising concerns about the structural integrity of the room in relation to the main building. The shower drainage was useless due the slope, leading to water seeping into the wall. Furthermore, the bathroom tiles appeared to be on the verge of detaching.
Over a four-night stay, we were provided with only four sachets of coffee, four sachets of sugar, and a single coffee cup. A request for fresh towels, following the wetting of our existing ones, was acknowledged with a promise of delivery within 20 minutes, which was not fulfilled. Our request for room servicing on the final night was also disregarded, necessitating further follow-up for towels and coffee supplies. The soap dispenser in the bathroom was nearly empty, and a request for replenishment resulted in a minimal addition of approximately 2cm of product.
While we typically travel with our own provisions such as coffee and toiletries, a recent urgent situation prevented us from doing so, leaving us reliant on the hotel's amenities.
Given the multitude of issues encountered, I strongly advise against selecting this accommodation if alternative options are available. The conditions were regrettable to the extent that I would prefer to sleep in my vehicle rather than return.
Our booking was made under duress, as we had recently experienced a family bereavement and had traveled from Queensland, primarily seeking a bed, shower, and coffee.
I experienced a degree of discomfort upon entering the reception area due to the presence of individuals who appeared to be undesirable.
This establishment was my preferred accommodation three decades ago when I resided in South Australia, and it was indeed splendid, precisely as depicted in the online imagery.