Janet N.
Yelp
This is a cool store if you want a nice, high end gift for someone who loves food. They have a large range of specialty items, especially from England, and gourmet fresh and frozen snacks in addition to hand made chocolates, artisan cheeses and bread (Art is In. Yum!) They also sell kitchen gadgets and some home decor.
I'm sure I'll be back to Jacobson's, which is normally enough for a fourth star from me, but I had a hard time going above three stars because it is quite expensive. For things that you could find at other stores in Ottawa you can almost certainly get a better price by shopping elsewhere. If you are not on a budget, though, and want to be able to go to one store and find something for someone who loves their kitchen then I'd be shocked if you couldn't a very nice gift for whoever is on your list. (I'm a student, so my time is still worth less than my money and I shop around.)
I will say, though, that the staff at Jacobson's is *extremely* friendly, knowledgable and helpful - and this earns them the fourth star. I was extremely satisfied with the customer service on both of my visits. I bought rilettes and patés (that I otherwise couldn't find without making a trip to Quebec) and beautiful chocolates, all as Christmas gifts which were wrapped wonderfully by the staff.
I can't make Jacobson's a regular part of my shopping routine, but it's good to know that it's around.