abdou lalej
Google
I found the staff at the museum quite unfriendly. There were no smiles, no greetings, and at times they seemed openly hostile. On Wednesday, visits are free from 1:30 pm. I arrived at 1:20 pm, and since the library door was already open, I stepped inside. Immediately, one of the staff members stared at me and started speaking in Polish. When I tried to respond in English, he just shouted “ticket, ticket, ticket,” in an aggressive way, giving me angry looks.
When I went to the ticket desk, the person there finally explained that on Wednesdays the entrance is free after 1:30 pm, and that I simply had to wait a few minutes. This is something the first staff member could have explained in a polite and simple way.
The museum itself is very small, but what really left me with a negative impression was the rude behavior of the staff. I truly hope the management will encourage them to be more courteous and to provide clearer information, especially since most visitors are tourists who expect a welcoming atmosphere.