Jan Luyken Amsterdam

I spend a large part of the year traveling and staying in hotels, and I must say that this was a particularly disappointing experience. The entrance and shared spaces are nicely furnished, but the condition drops off immediately in the hallways, which were dirty and had a strong smell resembling sewers or urine. The room itself was acceptable in terms of size, but hygiene was extremely poor. On arrival there was visible dust everywhere, a dirty shower area, dried sticky residual urine on the toilet, and nail clippings left on the floor. The bathroom door handle was so dirty and the area around it covered in grease. I knew it came off because I tried with a tissue - it simply hadn’t been cleaned for who knows how long. This is well below basic hospitality standards. I also noticed that the cleaning staff also kept the fresh linen (pillow cases etc) lying about on the floor of the said filthy hallways - which, honestly, one really doesn’t want to think about when going to sleep. Service was also very lacking. Staff appeared inexperienced and disengaged, with minimal eye contact or courtesy, and at times came across as rude. They seemed more focused on personal conversations - literally talking about who is attracted to who - than assisting guests. The only real positive is the central location. Still, would not recommend.

Beautiful hotel in a fabulous location. The medium rooms were beautifully designed and supremely welcoming and comfortable. We all loved the home from home vibe. Though staff were warm and friendly, their capacity for meeting client needs was variable. To be fair, there probably aren't enough of them. When we asked one evening for more glasses we were told there was too much going on. We were therefore unable to use the bar. There was one stand out staff member, tall, long blonde hair and glasses. We will return but a few tweaks could be made to improve the client experience.

One of the best hotel stays I've had...maybe the best. Staff was so inviting and helpful. The entire place was homey, and the 24/7 coffee and drinks was just phenomenal. Location is perfect- close to the train and on a quiet, adorable street. The bed was insanely cozy I didn't want to get out of it. Bathroom had 2 sinks and it was a full DOOR that closed (iykyk)

Quite possibly one of the best hotels I’ve stayed in! So quaint and so cute. Its location is wonderful. It’s especially beautiful and airy during the day and then moody in the evening. The fact that they have drinks and snacks out all day was a highlight! We ate breakfast there and then would leave for the day to explore Amsterdam. Then we would come back for a little happy hour on the outdoor patio and it was just perfect! We took advantage of the free bikes they offered to ride around as well. We didn’t make use of the gym but it was nice and clean. The rooms were comfy and cozy. I can go on and on about this place. Highly, highly recommend!

My husband and I have just enjoyed a three night stay here. Overall, we rate the experience and concept of the hotel highly. Starting with the location being a stone's throw from the Museumplein, with the wealth of world class museums, and the Vondelpark or use the tram stop at the end of the road, complementary bikes or just strolling to get further afield. We were also able to walk to a range of great bars, restaurants and a brilliant food hall each evening. The free availability of drinks and snacks, along with a great breakfast really suited us. We also enjoyed relaxing on the communal areas in the late afternoon. We found the staff friendly and helpful. There were a couple of negatives. Firstly, the ventilation system was pretty noisy (though this was intermittent), to the point we both needed to sleep with ear plugs in. We also would've appreciated our room supplies being restocked and herbal tea being available. However, overall we really enjoyed our stay and would return. Our top tip is taking the free ferry over to the fab Straat street art museum.

We had a perfect stay at Jan Luyken during our trip to Amsterdam! The location is excellent, very central and close to great restaurants, shops, and main attractions. The hotel’s facilities were great, and we especially loved the afternoon snacks and the happy hour with a full selection of drinks included. The staff were all extremely friendly and attentive, always willing to help with anything we needed. A special mention to Bernardo, the Brazilian staff member, who was exceptionally kind and helpful throughout our stay. Our room was a bit small, with limited space to move around and open our suitcases, but it still worked fine for the duration of our stay. Overall, we had a wonderful experience and would definitely recommend this hotel!

Great location and above and beyond service at this hotel. The happy hour and breakfast was unexpectedly awesome. Love that you can check out bikes and umbrellas free of charge. I would like to highlight and acknowledge Bernardo at reception, he went out of his way to make our stay as pleasant as possible after a small housekeeping mishap. He should be recognized for his outstanding service to guests and willingness to help. Thank you Bernardo for making our stay in Amsterdam awesome. The only improvement this hotel could use is on housekeeping. Our shower in our first room was not clean. Overall a great experience especially after Bernardo so kindly rectified the bathroom situation!

We stayed here for two nights recently and it was a perfect place to stay in Amsterdam. It is well located for what tourists want to see (right by Museumplein), and the property itself is beautifully decorated. The little inclusions made for a special stay--breakfast, charcuterie/happy hour, free self-serve drink fridges all day in the lobby. Overall I would 100% stay here again on returning to Amsterdam.

How future, a room key on your phone. Guests have access to the kitchen and library in these 3 connected mansions. Help yourself 24-7 at breakfast and snacks all day including wine and beer, covered in the pricey rate. Rooms are pretty and nicely equipped. The small lift is a good alternative to the steep narrow staircase.

Very nice little hotel. They have bicycles for rent which is definitely the best way to get around. It's just a quick ride or walk over to the Canal area. The rooms are very clean and decently appointed, if I had one complaint it's that the shower head is right in the center of a very narrow bathtub pointed outward and extremely uncomfortable for showering. I still can't wrap my mind around why it was designed this way, it makes no sense. Otherwise, a very nice place at a reasonable price in a very good area with very nice staff.

Love this quaint hotel located just off the "Rodeo Drive" of Amsterdam. In fact l, the hotel backs L Vuitton! Great lounge and breakfast in the AM. The "Superior" rooms are the bomb and have a ton of space. The staff is wonderful and always willing to go the extra mile!

The property has a great location, one block away to the Tram and next to shops and walking distance to museums, food, etc. It is a small property, extremely small room and bathroom, with basic ammenities. If you don't mind the size, it is a great place to stay.

This is a great little hotel in a really nice part of the city. The Louis Vuitton, Christian Dior stores are just behind the hotel on the next street as well as the huge IAMSTERDAM sign is about a block an half away. It's really quiet, so if you are not looking for a rowdy area, this is the Hotel I would highly recommend!

The hotel location: Museum district, and right by the high end stores (Chanel, Vuitton, etc...) A quick walk to all other areas, perfectly situated. The hotel lobby: Modern/ Rustic furniture. Very clean. Well maintained. Nice festive Christmas tree. The hotel staff: Very friendly and accommodating. They're helpful, and smiley and have free Olliebollen pastries every morning on the front desk counter. The hotel bar staff is also very friendly. When we got back on New Years Eve and were starving from not having had any dinner, even tho the kitchen was closed, the bartender was nice enough to make us fried cheese sticks (yum!) The hotel room: 3 of us made for a nice squeeze. Bathroom had plenty of space for 3 girls to share, hair/makeup. The elevator: I think it's cute. You can see the walls moving, so theres no actual elevator door. It's a Euro thing I think. The only negative thing? They charge 9 euros for internet/wi - fi, PER NIGHT., PER USER. I feel that is rather pricey. Either charge it, per night per room, or dont charge so much.

Great boutique hotel in the Museum Quarter. The location couldn't be better less than 5 minutes walk to the Van Gogh, Rijksmuseum and MOCO. Plenty of high end shopping on the main street, plus an Albert Heijn supermarket and Rijksmuseum Tram station all within a couple of minutes walk. Rooms are a little sparse but very comfortable, front desk is 24 hours, great bargain for the price and bookable through hotels.com

This was the perfect hotel for our first stay in Amsterdam. It is close to high end shopping; close to museums; within walking distance of everything else. The staff is very friendly and accommodating. I highly recommend this as a place yo stay. We loved it!!

My boyfriend and I stayed here for two nights during our Euro trip and overall we liked it. It is not in the heart of downtown but in the museum district. If you like to party, it's about 20 minutes away from downtown. Overall it was definitely a comfortable place to stay. If you are a couple, make sure to ask for a queen bed. We ended up staying in two twin beds joined together. Not a huge issue, considering we only stayed for two nights. We found the staff to be polite, but very detached. They won't go the extra mile to make your stay any more enjoyable.

Sweet hotel very close to the museum district. Very small rooms, which may be normal here, but took some adjustment. Only issue was road construction right outside each morning. Drilling and dirty. We had not been told about this prior to the trip.