Z
Google
Disappointing! Won’t be back!
I wanted to get 3 chocolates but they say they don’t sell in box of 3 so i increase to 5 then they say ok. 1 bonbon $3.50 as seen in Pic 1 but upon payment, tell me $25 for 5 and saying it’s a special box. $25 can get me 7 bonbons so i ask why the markup they say the box is special and can be used for further purchases, get 5% off (saleswoman was not sure about this also). i DID NOT ask for any special box and felt that you decided to sell me a special box of 5 for an EXORBITANT pricing.
my complaints:
1) if don’t sell in individuals (or 3, or 4 or any odd numbers), why even list the per piece price of $3.50?
2) if you have special box, at least let me know before i order? because the pricing list of special box is at a tiny corner above the display right before payment (Pic 2 orange circle)
3) the math does not add up. (3.50x5= 17.5, you’re up charging me by 7.5 for an honestly lame and boring box, of which the $7.50 could be spent on 2 more bonbons) even other competitors like awfully chocolate, royce etc. have holiday packaging at NO cost so WHY ARE YOU CHARGING ME $7.50 for a BOX???? if it’s just a small markup i am fine. $7.50 is exorbitant pricing!!!
4) saleswoman was kind of rude, matching the other negative reviews.
used to patronise Janice Wong for holiday goodies, not anymore. BYE BYE.