Zach C.
Google
STAY AWAY!! (Tl Dr at the end)(see photos for disgusting food)
I wanted to like this place, in fact I’ve ordered from here maybe 3-4 times. The food WAS decent (small portions for the price) the coffee is good but I’ve got to be honest. The service is…strange. It’s almost welcoming, half industrial, half cliche baristas who kind of ignore you. If you order online, I can confirm a 20-25% upcharge on menu prices. I can’t tell if they need to hire more people, or change their layout. But if you’re like me, and try to skip lines by ordering ahead, be aware of the increase in prices and the lack of expediency. I went in for my order today, it wasn’t fully ready, that’s totally fine. Having worked in F&B I don’t like to be one of those delivery guys who stands in the way phone out. So after being told it would be a few minutes I went to sit, well within eye-line. Literally 2-3 steps away on a stool. They had two guys working the counter and I believe the owner was sitting next to me. They proceed to finish making my coffee, take my food out of its bag for some reason and set it on the counter. The guy who helped me originally went back to making food and the other guy just totally ignored it. I wasn’t 100% sure if it was my order so I waited, even tho it was not busy. (Practically empty). A new customer, waiting for their online order walked right up, fully picked up my coffee, touching the lid with their entire palm, inspecting it before putting it back down. That’s where I’ve got to draw the line. It’s one thing to leave an order that is ready to go, (which is already suspect, why not tell me?) but to let a stranger touch where I’ll be putting my mouth? They then served her and a few other people. I had to get back up, mind you my seat was literally 2 steps away, and start the process again, get it re-bagged. I wasn’t going to make a scene but I was really grossed out a stranger unhygienically touched my drink all over. At least keep orders somewhere safe if you’re going to let them sit…which you shouldn’t be doing. On top of that check out how my
Burrito came out… I picked this up myself and it was handled with care. It’s completely inedible, or looks like it was stepped on.
Tl Dr: food was decent, coffee is okay, service is horrendous, upcharge for ordering ahead is wild. Check your order before leaving. Plenty of other cafes in hollywood for you to go instead. Parking is terrible since it’s on Sunset, just as an fyi