Jazz Quarters (now Louis Park Hotel)

Absolutely disappointed. Made reservations almost a year ago for Superbowl. Hotel notified me they canceled my reservation and to call booking.com to get a refund for my prepayment. They said they changed owner's. Yet the new owner has same number. Bad business! They sold our room for ten times what I paid. Booking.com tried to help by sending our money back, however, we couldn't find another room and had to cancel the trip and go to Vegas for the Superbowl. Nothing but greed.

We had a great time staying at the Jazz Quarters. Gated space was comforting and a nice outdoor patio area. We stayed in Al Hirt and it was spacious and had a huge kitchen. Trent helped us with local knowledge and arrival and departure info. Plan to go back soon!

We booked here during Jazz feast to be close to the quarter, it looked like (and cost like) a great place. The real shame is that this could be a lovely place, but it’s not. |Our room was not clean. With dusty build up on the curtains, the ceiling fan, and light fixtures and grime on the bathroom walls.|The furniture which I think was supposed to be antique was nothing but old and rickety. |Although the property is secure, when we walked around the neighborhood looking for a place to eat we realized we were just a few blocks from a homeless encampment. After going into the quarter which is also just a few blocks the other direction we had a nice meal. Still the Uber driver who brought us back that evening warned us not to be out at night in the neighborhood. ||We left the next morning and found a much nicer place. That was also less expensive.

We stayed during Carnival season for a bachelorette party. We had 13 girls and rented the "Grand Trio" group of cottages, which is the Kermit, Connick and the Fountain. ||||The place was clean and neat, but needed some attention. There were beers left in the mini fridge from whomever stayed there before (not really a problem). Some lightbulbs were out, and I'm not sure enough toilet paper was stocked in all of the bathrooms. The hot tub area was a bit messy from the night before when we checked in, but it was cleaned up before that evening. We really only needed the bare minimum for our trip, and that's what we got: bedrooms and bathrooms.||||The host was great about checking in with us throughout our stay to see if we needed anything. He even kept us abreast of parades that were happening nearby. We had people arriving and leaving at weird hours, but the host was extremely flexible with check-in/out hours, which was much appreciated. He also approved us to bring in outside bartenders for a welcome party we threw on our first night in town. ||||The grounds and cottages themselves had lots of character and really had a level of authenticity that matched the neighborhood, which I enjoyed. I had read mixed reviews on the neighborhood Treme, but found it to be quite nice and pretty quiet. We were within easy walking to the French Quarter and being right next to Armstrong Park was great for the few of us who wanted early morning strolls. I recommend heading a few blocks north to the Treme Coffeehouse if you're an earlybird looking for a cafe au lait nearby.||||I would definitely recommend this place to the low-maintenance traveler who likes to spend their vacations exploring the city.

I booked here because my favorite bnbs were all booked and this place has 5 stars on TripAdvisor. Perhaps it was just a fluke, but the place was deserted when I arrived. I found my room. It had been cleaned but wasn't clean. It had an old fireplace with dirt and ashes in the bottom of it and the place smelled of old smoke. I let the owners know but received no reply. The info coming from the owners before I arrived was impersonal and transactional, something I did not expect with a NOLA bnb. With great difficulty, trying many places, I finally found another place to stay. It was worth my peace of mind to leave knowing I would not get my money back.

Good: location, courtyard, rooms are basic but mostly have what you need. Bad: service was nonexistent. The code they provided us to enter the property and to enter our room stopped working on our last night. We called, texted, and emailed them and NO ONE ever replied to any of our messages. We were left out in the cold in the middle of the night to figure it out in our own. Plus, no one ever followed up with us the next day(s) to apologize. Very poor experience. There is never any staff on site at all, so if you need anything you’re basically left to figure it out on your own. If you have kids or older family members with you, this place probably isn’t worth risking it.

We had a wonderful stay in the Kermit Cottage last weekend....Comfortable bed, quiet and relaxing rooms, beautiful grounds, and delicious breakfast. Loraine and Robert are terrific hosts. The location was very convenient for exploring the French Quarter by foot. We never moved our car once we arrived. Thanks for a delightful visit.

We just finished a five night stay at the Jazz Quarters. It’s a pleasant place that is secured by a gate and high fences and lays just across Rampart from the French Quarter. The room we stayed in, the Fountain, was directed very nicely. The only issue we had as the four poster bed wasn’t secured to the wall, so every time either I or my wife got up in the night the other was also awakened. ||||Made for a fitful night’s sleep. If that wasn’t the case, I’d have given Jazz Quarters four or five stars but I’ll leave it at three.