JC Rooms Santo Domingo

My sister found JC Hotel by luck! We had stayed at a different hotel outside of Madrid and it was a horrible experience but JC Hotel made our stay welcome & comfortable! The rooms are named after different countries, with various themes & vibrant colors! It is located in the heart of Madrid within walking distance to all the beautiful centers, shopping, restaurants, Palace & much more! Ralu is sweet and kind when we arrived early (She kept our luggage stowed away until we were able to check in a few hours later) & suggested what sites to go see. Alvaro at the front desk was very nice! In fact, my sister had a slight emergency and needed to go to the hospital and he was able to assist us…. This is what wonderful customer service is! If I’m ever back in Madrid, which I hope is soon, this would be my choice of location to stay, at the JC hotel!

The location is great, but we our room had a horrible smell. We needed to sleep with the window open but there was a lot of noise coming from the street. We stayed one night and I would not come back to this place again. We stayed in the 4th floor in the Bosnia room. The staff was really nice but find another place to stay if you want to sleep at all!

We absolutely love the hotel! It's in the heart of Madrid, just next to Royal Palace and close to metro station. Breakfasts in a nearby cosy restaurant Terazza de Madriz were soo testy. Special thanks to a lovely Ralu at the reception. She's a fantastic, caring lady, always ready to help. Big big thank you!

Excellent front desk service by Ralu . Friendly and professional.The evening young man also. Cannot remember his name. Alvaro also went out of his way to find 2 rooms for us when availability was minimal.this is our second stay here and highly recommend it.

Excellent service staff very helpful. Super location to all tourist attractions, restaurants and bars. Great value for money. Will be back.

Location was great, just a quick walk to Gran Via. Reception staff were super helpful as well, especially Ralu. Would definitely consider for future visits!

Nice small cozy hotel room. Provide two bottles of water each day. The rooms are made up each day and they do a good job. Very clean, nice shower. This is a basic hotel with a good price. The location is wonderful. It is in central Madrid and is convenient to great restaurants, shops and sight seeing. We would stay again.

I like everything about this place. Ralu and Alejandro were also very helpful during our stay. Place is nearby many restaurants and walking distance to main tourist area.