J.Crew

OMG! Kevin is so NICE, I am a big fan of J.Crew myself. And I was attracted by the tote that displayed when I walked by… then Kevin introduced the relaunch of the brand and, more importantly, I got the last TOTE in NYC. Made by day! Live NYC!!!

Aaron, Corina, and Jeremy offer an exceptional experience. They helped me match my suit, which I bought at a different location, with the appropriate pants and a corresponding discount. I frequently visit the store and am grateful for the exceptional service and attention to detail provided by the team. I highly recommend them.

Hands down excellent customer service. I’ve purchased 2 suits here and had a fantastic experience both times. Michael, an associate manager at this location, was especially helpful this time around. Couldn’t be happier with the price, professionalism, and genuine care he and the rest of the team put in to our suits.

If you aren’t white or someone they think that are worth there time. They would watch you down until it’s uncomfortable. I had ito leave immediately because I was so angry and upset. Crazy in 2025 still racial profiling. I am inspired and styling by the diversity in their campaigns. But to browse in person is a different experience for minorities and people of color like me. Do better! Also the Asian manager that was staring me down and didn’t offer any assistance! You achieved making me unwelcomed. I rather shop online than in store because this experience!

I had a great experience shopping here thanks to Corina. I was looking for a new suit for an occasion, and Corina helped me navigate the different cuts and sizes. I very much appreciated her attentiveness, friendliness and efficiency. Thank you.

Needed a quick change Asked if they had a needle and thread to adjust the cuffs Guess it’s not really a good place to when in need in lower Manhattan Almost as bad as the store in east Hampton There are better places either grown up working

All the staff here were exceptionally helpful and friendly, especially Eric B, Alina, and the manager Michael! Had my back on checking sizes for a dozen pieces, helping me with a complex order for in person and shipping, and sorting out an issue with discounts. Really appreciate the help and made my day!

I had a wonderful experience here buying a suit. I have very bad fashion taste, but Michael was extremely helpful in picking out an outfit that fit well and looked good. I can’t thank him enough. I will definitely be going back whenever I need new clothing.

I needed a suit, and i didn't know the first thing about buying one. I walked in and and an associate, whos name was roan, immediately helped me out, told me what i was doing right and wrong about the suit i was looking for, and the end result of what I ended up getting was fantastic, and i cannot be happier with it. If you're looking for somewhere where the staff are helpful and want help you, to get a suit, cannot recommend more highly. customer service is just great.

Amazing service - the employees here are such a joy. They were incredibly helpful and attentive. The store itself has many options, extremely clean and absolute luxury. Easily the best I've been to in my years of shopping at J Crew! Thank you soho!

I normally don't write Yelp reviews. And I normally don't shop at J. Crew. I honestly have not had amazing experiences at most of their womens stores, so I typically avoid them... however: Last weekend - which happened to be World Pride, the 50th anniversary of the Stonewall riots - my partner had what seemed like an impossible fashion emergency. BUT the J. Crew Mens Store in SoHo saved the day, particularly Brandon who helped us. There was a wedding reception in an hour and a half. My partner needed to find suit pants and arrive there with his family in less time than that. His pants had magically vanished between brunch in Flatiron, a cab, and meeting his family at their hotel in TriBeCa. To say we were stressed would be an understatement. He and I had already run in and out of a number of shops in SoHo before ducking into J. Crew. It's generally difficult for any man to find a good pair of trousers that fit well. It's even more difficult for trans guys - especially when they are new to shopping for menswear. He's accustomed to being told myriad invalidating things: "These cuts won't fit you, miss." or "The women's store is upstairs/next door." etc, etc. Shopping while trans is doubly stressful, let alone during a fashion emergency. We walked into the Suit Shop. Brandon immediately greeted us. My partner mentioned that he is new to shopping for men's clothing, discussed the fit he wanted and how it's been hard to achieve that what with hips and ass and all. Brandon made suggestions and we asked for a couple of sizes. Brandon was excellent about using pronouns and very reassuring while we fretted about our time crunch. While my boyfriend was trying things on - I told him about our suit pants saga. We found a lovely pair of pants that fit so well; Brandon suggested some alterations we could make in the future and recommend a nearby tailor. Everyone at the SoHo store was fabulous. It was honestly one of the most gender-affirming shopping trips ever. Way to go Brandon. Way to go J. Crew SoHo Mens. Happy Pride y'all.

Update: after posting my review, I received a quick response from J.Crew about the tailoring issue, and they refunded the amount I spent on the last-minute repairs to the jacket. I was impressed with the response time (now I know someone is out there reading!) and the professionalism. So, as an update -- I'd still knock off a star and warn people against something tailored here unless J.Crew really upgrades the service to which they're outsourcing the work, but otherwise...beautiful store, great selection, nice salespeople, and responsive customer service.

At first I was sad to hear that the J. Crew Men's Shop moved from the location at 50 Hudson. However, after my experience yesterday I can say that the Broadway team is on point. I was helped by Edwin and N'Gai who both were super professional, helpful, and chill. They took my measurements, gave me some important suiting advice (example: "you only wear a cutaway collar if you plan on tying a full Windsor knot"), helped me pick out some cufflinks, and grabbed me a cummerbund. Thanks guys, I'll most def be back for my future suiting needs. ~Eric R.

J Crew has done it again. They just opened another men's store - this time in Soho where Universal News used to peddle fashion magazines and newspapers. The newest store is right on Broadway and just up the street from the new TopShop extravaganza. The store opened this week and still has that 'new store smell.' This is like their year old West Village outpost, the Liquor Store with the same merchandise. Very preppy but more accessible and comfortable to walk around than the Liquor Store which feels very cramped. The usual assortment of button down shirts, rep tires, suits along with some vintage magazines, books and desk accessories [pencil sharpeners and staplers] to give the store that 'Jack Spade look' Lots of corporate types poking around yesterday - since it's just opened. A fair number of women also checking it out - why, who knows? The clothing is reasonably priced but for what they charge, I'd rather pay a bit more and get something a little more exclusive. I know J Crew has its fans and it's interesting to see how they're making a stand with the all-mens' stores format. I can imagine a store in Chicago, LA, SF and Miami and then into the malls. Who knows where it will all end.

I've got an uneasy relationship with Mr. Crew's shoppe, mostly due to the fact that whenever I walk into one of his stores I feel like I already own almost everything there. Not that I really buy all that much stuff here, they just seem to really have my taste nailed. If I were vain I'd say that I'm so on-trend that J Crew is sending around Scott Schuman-type street photographers to capture me for their upcoming season's look book, but really it probably means that my tastes are easily manipulated by menswear blog ad campaigns and my desire to become an urbane lumberjack. Regardless, I was pretty excited to come across a J Crew shop dedicated only to menswear. It's right next door to J Crew's Madewell, so I assumed that it was going to be a similar format: higher end pieces than their normal stores but still keeping with the overall aesthetic, which we have already established my penchant for. This wasn't quite the case though, as it had a very similar selection as an typical larger J Crew, but with some additional goods from other lines Alden and New Balance shoes, Woolrich jackets and the like. I'm pretty sure these are all available online and in larger J Crew stores, so nothing too special. The interior was designed really well though, and there was a cabinet of good socks, so they have that going for them.

There is one employee here who should not be working in customer service, especially not at J. Crew and ESPECIALLY not in the Ludlow suits section. While I didn't get his name, he has braided hair and I would not seek his help again. I worked at J. Crew for several months in college as a seasonal job and everyone I've encountered while working or shopping there has always been so friendly and helpful until that man. He gives only one word replies half the time, doesn't smile, and pretty much looks like he doesn't even want to give you the time of day. I asked him if it would be possible to help steam a wrinkly tie we wanted to purchase - he brought out two even more wrinkly ones from the back, said "well this is what you have to work with" and just walked away. My bf even mentioned he had asked this same employee a question on a different visit, but was also met with a rude response. Thankfully a much more friendly and helpful employee at the front spent his time to steam it and help us to check out. Someone else even explained some care tips for keeping wrinkles out of that fabric type. All in all, the selection and service that my boyfriend and I typically experience at the store are satisfactory but that one employee left a horrible taste in my mouth with his bad attitude.

I can honestly say this was the absolute worst retail experience I have had. I have worked in the industry for 5 years, I love this brand and their products, but the service and management at this location are beyond acceptable. I would shop anywhere else or order online before I would ever accept the disrespectful and aggressive treatment of this staff. They are often under-stocked and missing items, and the staff doesn't try to locate or assist in any way. Don't give your business to a store like this that doesn't deserve it, take it to a store that seeks to earn you business and seeks to understand your needs!

I'm a big J.Crew fan but we don't have as many cool offshoots as in NY. Cody P was on the hunt for the perfect pair of man boots that are part hipster, part lumberjack, part construction worker. I suggested we step into this little mini J.Crew as I know they usually do a really good job of curating other famous and renowned brands in their stores. Sure enough, they carried some awesome shoes including Red Wing boots (turns out, the perfect hipster/lumberjack/construction worker combo) and New Balance, as well as other random stuff that the civilized man would enjoy, such as Timex watches, Field Notes pads and pencils, vintage-looking baseballs, and Big League Chew (not kidding!). The salesperson who helped us was super friendly and nice, and knew an inordinate amount about Red Wing boots. He even offered to do research for us when we had questions he couldn't answer off the top of his head. And of course he was impeccably dressed. But more memorable was how approachable he was. They have done a marvelous job creating the vibe of the perfectly stylish-yet-manly man who cares about his outfits but knows it's not cool to care too much. It kind of made me wish there was a girls' version out there (and maybe there is?) of J.Crew where they sold about 10% actual J.Crew clothes and 90% other brands that they find and collect for me. It really takes a lot of the work out of trying to create a great look! And if you're lucky people will just think you found all of the different elements separately because you are just that stylish!

Talk about a sausage party. But, seriously, the J. Crew Men's Shop - a novel idea, you say? We'll see about that one... J. Crew is a solid clothing line, don't get me wrong. And a place with a partitioned nook for suits in the back? Well, that's just classy. But how manly is the Men's Shop really? And just how many questions can I ask one and a half paragraphs into this review? Well, seemingly designed to reflect the ski lodge of an antique-collecting, retired college professor who is also a member of the Finer Things Club, this J. Crew's masculinity is really your call. The space is a little cramped, but sure to carry enough plaid and khaki combinations to your heart's content. Certain shelves are arranged by size as opposed to style, which l think I now prefer. It is undoubtedly one the neatest and well put-together stores I've seen - at least for guys. But, while I don't mean to pat myself on the back or anything, I'm a pretty great bargain hunter, so I doubt that it was because I wasn't looking hard enough I didn't see a sale item in the shop. Personally, I'm a fan of it when the men's clothes are in the same store as the women's. And, no, not because I'm lookin' to creep on some loose preppy girls. That's a different matter altogether. My problem is that I always walk into the J. Crew on Prince St. only to realize - wait, this is not for dudes. I can do without the whole taking one step through the door, standing there like a confused idiot, then retreating back outdoors. But, again, I guess this is my problem. Not J. Crew Men's Shop's. Still, I don't know how necessary it was to make this location a boys' only club. It's just a men's department with its own address. I mean, I appreciate the gesture, but if I wanted to be around tons of dudes, I would've joined a fraternity. Wait. I did. For yet another time, my problem, not theirs. Joke's on me, I guess. I wasn't joking about it being a sausage party in there, though. A classy, plaid and khaki sausage party.

***This review is solely for the staff/location, not the product. They are amazing. By far the best staff I found at any J Crew stores (but they are pretty great everywhere). Even on the busy days (which is most days) someone always immediately finds you, offers you water, and is always very helpful. Who ever is managing the staff for the past few years is great and seem to build a happy group of people. If you can't handle the crowd, the Tribeca men's store also has a very pleasant staff!

I had a great experience at this J.Crew, and I usually avoid J.Crew even though I like their clothes... the people who work there are just usually really judgy. Not here. Great service. I had a pair of suit pants tailored, and it became a neverending story... they were supposed to be ready, weren't, I had to come back in to match them to a jacket, etc. That said, I worked with the same guy (Kyle) every time, who was SO helpful and friendly. The pants were supposed to be ready yesterday, but they weren't... so the manager is having them brought to my house before I leave for work on Monday. Not by a courier, by someone who works at the store. He threw in a gift certificate for good measure. This place knows how to make people happy and keep customers. I'll definitely be back for more work clothes. Definitely check it out if you're looking for moderately upscale clothes or stuff for work. You won't be disappointed.

Walked by here on my way to work and popped in out of curiosity (had incidentally been discussing J.Crew's foray into upscale vintage-y men's territory with a sartorially inclined guy friend last night). This is not to be confused with their Men's Shop downtown (on W. Broadway, built in an old bar space). I've been told that this location is slightly larger, and the draw here is that there's a "suiting parlor" where on-site tailors work with you to get the right fit. Oddly, everyone in the store at that given moment was female. Perhaps they were appreciating the decor (well-lit, elegantly appointed wood with black metal accents)...or the salesmen (who totally look the part, with their pocket squares and all). Prices aren't cheap, but that's probably my skewed point of view. If you're an Armani regular, I'm sure this is petty cash for you.

Not your ordinary J Crew mall shop. Sure they carry all the usual J Crew stuff, but what makes this store different and better than the average JC is they carry other lines that fit in the JC "aesthetic", so you have Alden shoes, Red Wing boots, Barbour, Belstaff, Corgi, Baracuta etc. JC website has been smart to retail these other brands and this store has a lot of it on its floor for you to try on in person. Granted you're likely to see quite a few face-punchable guys in here that are trying to look like train conductors from 1926, or lumberjacks, but hey that's better than a bunch of baffoons wearing saggy pants that show off their ass crack, so i aint complainin', tho the missus and I do enjoy playing a good game of "who do you want to punch most" when we've come here.

No issues here in regards to service, goods or size of the store. They had everything I needed/ wanted and the staff were on point with the help. Remember, they work by commission, so they will be super friendly and super helpful. Sometimes a bit too friendly...WTH... When you get to the register, you'll be asked "anyone help you today?," while the dude that helped you is standing behind pretending to fold a shirt, so he makes sure you say HIM! Anyway, 85% of my clothes are from here. Want to see my J Crew credit card bill?

Not at all impressed. This place WAS my mecca of clothing stores. About 1/3 of the clothes I own are from J. Crew. Except for the cool suit tailoring shop in the back, this J. Crew doesn't seem to carry many exclusive styles of clothing that you won't find in the mens' section of any of the other hundreds of J. Crew's. And, the very few exclusives you do find here, are in rather limited quantity and color. It's like they literally lifted the men's section and stuck it in SoHo. Store is rather small and has a claustrophobic feeling. Walk in and walk out. Just enough time to warm yourself up and escape the wind and cold.

The JCrew men's section.... in it's own store... [insert sarcastic Ooooooooooooo] So I walked in to this cramped little men's store when it opened the other day, and asked the overly friendly sales associate what the deal was: "So is this a specialty men's store, like Banana did with their Monogram store?" "No actually, we closed the men's section in the Prince street store and moved it here!!!!" "Oh. So it's the same clothes as any other Jcrew...?" "Yes, but just men's!!!!!1" "I see." *exit Brian from the store* Are you kidding?? Really?? Come on JCrew, this is PATHETIC. What would make you think I want a store filled with the same old clothes I can get at any other location in the city (well other than Prince St apparently) and sold to me by a purely male staff? Part of the fun shopping is flirting with the shop girls! Having been on the other side in the past, I enjoy returning the favor. And despite being on Broadway in tourist central, I think you forgot that most men don't like to shop that much. Congratulations JCrew, you just wasted a zillion dollars opening a store that will probably make less money than Universal News that you kicked out.

I came here to return a shirt and the girl with the braids felt as if she only served VIPs at bergdorf. Most people when they return an item it's usually because they changed their mind. I've never been asked what was my reason for returning an item in nyc before besides this place. There were definitely way too many wannabe trendsters on the payroll there not working. Most of the workers at this location got attitude problems. It's easy money for jcrew here due to the tourists, but the service here pales in comparison to the Rockefeller center store. Mickey you gotta cut the fat and make this store lean.

1. I'm obsessed with J.Crew... 2. As busy as this place usually is, there seems to always be someone available to help you right away. 3. I wish the dressing room curtains would close completely.

A small, narrow outpost of J.Crew just for men...tucked amidst much larger men's stores in SoHo. You'll find a smaller selection of the usual J.Crew Men's stuff here, but all-male clientele and sales associates. The store does boast a suit nook in the back, which is why we ended up here yesterday. The sales associate/manager was extremely friendly, knowledgeable, and honest. My husband bought a slim-fitting navy blue suit here in a 38S, 32/30. At 5'11" and 165, my husband typically gets steered towards a boxy 40R at Nordstrom's and Saks. He has never worn a "S' jacket, but the eye of the sales associate was sharp, and he noted that the 38S would fit better and show more of the shirt sleeve than the 38R. We would have never tried that on our own, but once he put it on and buttoned it up, it definitely looked much sharper than the 38R! Same thing with the 30" inseam instead of 32. Either my husband is shrinking, sizes are inflating, or both. If he had taken the usual 40R, 32/32, many alterations would have been necessary. We used his MBA card to get a student discount of 15% and happily walked away with a navy blue suit that fit perfectly off the rack.

The J Crew Men's Shop in SoHo has never treated me wrong. Even though it's right in the heart of SoHo, on Broadway, it's still the only place to get men's J Crew goods within the area. In all honestly, I actually prefer coming here as opposed to going to the Liquor Store. This J Crew store isn't large, but it does have all the basics that you'd want to buy. From suits, to casual wear, to their collaboration items, this place has it all. On a recent trip, I came here to pick up another suit for work. I walked straight to the back, where the suiting section is located and just started browsing their Ludlow suits. Ready to pull the trigger, I asked the closest sales associate to help me out. I can tell you, she was probably the most helpful sales associate that I've dealt with in recent memory. She was able to show me all the suits that they had in stock, and a quick run down of all the different fabrics. Once I settled on the color and type of suit that I wanted to get, she then helped me with picking out a size. My pants were not in stock at this location, but she was able to just have the whole order shipped to my apartment, expedited, and the shipping charges waived. The icing on the cake was that I used my old grad school ID to get an extra 10% off on top. Just keep it on the down low that I'm not a student anymore. Overall, everything was incredibly easy, and even with fitting, I was able to be in and out of here within 30 minutes. The help at this store is pretty amazing. If you have any questions, the sales associates are more than willing to help you out, and they're nice in the process. If you're looking to buy, then it's well worth the burden of swimming through the sea of tourists walking on Broadway.

Stop 1 on the J Crew MH Tour: SoHo Men's store. This J Crew Men's store is probably the smallest store for men in Manhattan. Worst of all there is NO sale section! They have an okay selection of all the current season offerings and a small Ludlow suits section in the back. I guess there's just more shopping foot traffic in SoHo cause this place was packed. Lots of clothes kind of everywhere and sales associates not being able to re-fold as fast. Urban Slim Fits were hung under a 484 sign and I didn't notice until the changing room :( Their changing rooms are kinda small and uncomfortable. Especially in the back Ludlow rooms where the drape separating the two rooms doesn't go all the way to the wall and you can see the other guy changing through the full-wall mirror - awk. Sale Section: Nonexistant!

Remember in Anchor Man when Ron burgundy woos a girl with the line "My apartment smells of Rich Mahogany."? He was thinking of the J. Crew Men's shop. Lots of staff, a suiting section, a few pieces of well-placed art and books, weathered wooden floors and leather furniture.-- and of course, there's the tasteful mens clothing. This one is smaller than most other J crew stores but no less worth checking out.

Everyone loves J Crew and I'm not going to waste time critiquing their clothes. But have you seen the layout of the clothes recently? It's 84 degrees outside, but all I see are sweaters. Sweaters everywhere. It's like they think the air conditioning follows them outside or something. Are they just seasonally immune? I'm not sure. All I know is unless you're a discount retailer that sells cheap stuff in the off seasons, you should probably put out clothes I'm actually interested in wearing right now. I give them three stars because the clothes were cute regardless.

I want to like it, I really do.... The staff here are great. I've gotten great service from the black guy with the mohawk-ish hair. Just last month he helped me pick out the perfect pair of colored canvas Vans. He's also helped me pick out a couple of other items which I just adore. The negatives: Too small, cramped and I haven't been able to find the sale rack for squat (just yesterday I was trying to find a polo shirt like the one I bought in Stamford, just in a different color...they didn't have 'em). I used to buy a lot from the old Prince Street store...I loved that place. It kind of sucks that they moved it. Fortunately, the Columbus Circle and Flatiron stores are easy enough for me to get to, so I'll just stick to those locations for now.

Terrible service. Manager (didn't get his name but has glasses and short) was extremely rude. Bought their ludlow suit less than two years ago, and has many damages on the blazer. I wasn't expecting to get a free jacket but was hoping they could suggest something and help out. But the manager on duty was not only rude but also unhelpful. The guy in the suiting area at least suggested a few things. Looks can be deceiving. Although affordable suits, but terrible quality. I will never buy a suit from this place again. And will never come to the men's store in soho because of the terrible customer service, especially the management. STAY AWAY. If you need to wear suit daily to the office. DO NOT BUY IT FROM JCREW. Unless you have some hipster job in Williamsburg which requires you to wear clothes with holes.

Orlando in the suit shopping was friendly and very helpful. Truly made this shopping experience hassle-free and we will be back again.

We've been to this location twice to look at and purchase suits. This time was for his wedding suit. The process was easy from the second we walked in the door. Floyd, a stylist at the store, told my fiancé what size he was just by looking at him. We put together his entire look in one visit, under an hour. What's also great is that the suit can also be worn for other occasions and he can wear the jacket with other combinations. I don't know why we'd even bother going to another store. We tried. And came back to jcrew men's. But specifically this store. Regular jcrew doesn't cut it.

With the decor of vintage american heritage, J. Crew Men's shop is masculine and sassy. The staff is polite, helpful and not obnoxious (thank goodness!). The only downside I see is the sizing with happens with most American and americanized brands. S can still be slightly baggy if you are not a buffed up asian guy.

This is an update to my previous comment. After delays in getting the suit tailored, I experienced another set of incompetence and delays in getting the suit back to me. I requested that it be shipped last week and was told I would receive it on Monday. I called again today (Thursday) to check on the status of the suit and one of the managers told me the suit had still not been shipped. I bought my suit around 3 weeks ago and I still don't have it back to me tailored. Very disappointing.

Walked in last night and securiry was unfriendly and two employees ignored me. One looked at me, looked uncomfortable and promptly walked away. Welcome to nyc and snobho, i mean soho...thats why I shop online, my money is as good as the next guy...never coming back

It's a shame when staff, here in New York, ruin a shopping experience. When they refused to exchange a defective oxford bought as a gift (so rudely), I just had to call the next store and they gladly took back a shirt that began to unravel. To give a fair crit though, the store is deserving of its one star rating based on: the jammed tourists between its narrow racks (it's a chorus of 'sorry,' 'whoops,' 'pardon'...), unhelpful sales staff, and dreadful Broadway location. This was not my first experience at J Crew's men's shop on Broadway, but it will certainly be my last.

i find it strange to be writing an update for a place this quickly, but as more and more of my wardrobe starts coming from this "men's shop," it's probably overdue... it's definitely overpriced. it's definitely preppy. but, i've found it to be pretty well-curated and minimalist this summer. easy to quickly pop-in, find some attractive clothing, and pop out. not kind on the wallet, but a pretty good solution for a guy who hates shopping for clothes

We came to J Crew - The Men's Store on Broadway in Soho this past Sunday to look at suits for my son's upcoming wedding. We received incredible service from the staff. In particular Orlando and Rashawn were so helpful throughout the process. They are true professionals. They know everything about men's fashion and fit. We got beautiful suits, shirts and ties for my son's wedding and are very excited about it. Thank you for a wonderful experience!

Small J Crew store, but well stocked! While the rest of soho store may close at 7, this place lasts till 8! The staff is friendly and helpful. Though the cashier did manage to forget to take off the price tag after I told her this is a gift and that I needed a gift reciept. Why do the swim trunks come in odd numbers (31, 33, 35) as opposed to regular even pant size (32, 34)??

I brought my fiance here to pick up some basic pieces for our wedding and related activities this summer. We browsed around the front of the store and picked up a few items, then Patrice asked us if we needed help and parked us in one of the 2 spacious dressing rooms in the back. My fiance isn't really used to shopping at high end places, so at first I was worried that the service might be too intimidating for him - especially since the occupant of the other dressing room was dropping major $ on what looked to be an entire summer wardrobe for the Hamptons (my guess :-) But not to worry, Patrice made him feel really comfortable, didn't blink an eye at any of his questions, and offered what I thought was great advice on fit and style selection. The real test of her patience and customer service came at the checkout when it turned out that one of the pieces we wanted was not available anywhere, online or otherwise, in the size we needed. Because we had picked out a bunch of other pieces that depended on also having that specific piece - we were crushed. However Patrice got on the phone, called all of her connections throughout J Crew, and came up with not only a Plan B, but a Plan C and D as well. Long story short, one month later after staying in close touch via email with us, Patrice finally located that item in the correct size and I was able to come back to the store and pick i up - and by the time I did that, it had also gone on sale so I got a super deal. Wedding saved! We will definitely go back to this store.

This place was very nicely styled, and had a wonderful atmosphere, but honestly, if I'm going to a men's-only J. Crew store, I expect it to carry the full men's line - which this location does not do. I searched high and low for a fairly common winter item - a hunter green lambswool half-zip sweater - before finally asking a sales associate where to find them. I was told that I could find them at the 5th Ave or Rockefeller Center stores. What? Why would I trek down to Soho and fight throngs of slow-walking tourists just to have LESS of a chance of finding what I'm looking for? It sounds dumb, but I was almost convinced that the item in question wasn't stocked simply because it wouldn't have matched the grey, blue, and woodgrain decorating scheme in the store. It would all be less annoying if the everything-but-men's-clothes Prince Street J. Crew didn't have massive square footage devoted to expensive kids' clothing - not that there's anything wrong with expensive kids' clothing, but when it apparently bumps men's clothing down the priority list, that's kind of frustrating. I'd rather see Crewcuts shouldered off to the small Broadway store and see a full men's line carried in the roomier Prince St location. As it is, I have crossed J. Crew off my list of "hit while I'm in the area" shops for Soho. No great loss, but I wanted others to be aware that hitting the men's store does not necessarily mean having greater access to the men's line.

Stuff actually looked alright and I wandered in to maybe get a summer shirt to dance in, but service was non existent so I left... #westtoeast

Helpful staff, but incredibly small and as such doesn't feel like it has quite the selection of larger (read: typical) J. Crew location.

Every season (and also during the holidays) my boyfriend and I drop major bank at the Mens Jcrew Shop. He gets all the necessary items: chinos, button ups, sweaters/cardigans, etc. We love it. The staff is unbelievably awesome. They deal with a lot of people at once in a relatively small space. There is one girl, who is always dressed in mens pieces, super sharp looking with long brown hair. I forget her name at the moment but she is the best. She's helped us pick out almost entire new wardrobes ensuring that most of the pieces were interchangable for maximum usage. And even when she is unavailable, any other store clerk does just as great of a job as she does. As a small business owner, I appreciate the care these employees have for the place they work.

As someone who works in the business of men's fashion, I can honestly say that J.Crew consistently has great pieces for men. It's no surprise that you will find J.Crew clothing featured on MR. PORTER next to luxury brands like Tomas Maier and Brunello Cucinelli. The stand alone men's shop in Soho feels like a men's shop... Polished and put together but not stuffy. The staff is great! I have been wearing J.Crew's Ludlow suit for years. I had an important meeting scheduled last minute and I realized that some of the suiting pants that I own weren't fitting around the waist. Not wanting to have a mismatched jacket and trouser, I went to J.Crew to buy a new pair of pants since I knew I didn't have time to drop the weight. I walked into the shop, beelined to the back where they feature their Ludlow suits, and I was immediately approached by Midori and she was really great! Somehow, a manager named Jared, got involved in the conversation and he was amazing as well. The product sells itself but it's that proactive customer service that J.Crew is known for that makes the experience so much easier. I ended up getting a brand new suit, shirt, and shoes and I'm really happy. I work for a premier men's magazine and we use J.Crew stuff in our shoots all the time. J.Crew has great suits, button downs, and carries a curated line of partnership items which makes this men's store a one stop shop for every man's wardrobing needs. _______ "J.Crew's Ludlow suit is bestseller for a reason: its modern proportions and slim-fit makes every guy who tries one on look sharp. But what impresses us these days about the silhouette is the myriad of colors and patterns J.Crew is offering up. A case in point is this elegant emerald green, a sharp departure from the standard gray flannel suit, but one that will be just as versatile for the office or the off-duty hours."--GQ creative director, Jim Moore

Although I prefer the casual clothing at a regular J. Crew, I want to compliment the staff here on helping me with a suit recently. They were even able to get the tailoring sped up so that I could have the suit ready in time for a last minute trip. Much appreciated!

I'm currently visiting New York and had bought a lot of clothes in Jcrew for the past few months. I went to the Jcrew Men's Store today and tried to return a pair of pants I bought last week by cash. The store manager said I can't return the pants because I only have the passport to prove as a photo ID instead of the State ID. However, I did return a jacket paid by cash in Jcrew two weeks ago. I explained to the manager and he said he did not believe me! The manager had a very bad attitude and insisted he wouldn't take my passport as a valid ID. Isn't it ridiculous? What about all the other visitors in the world who don't have the State ID? Should they just accept the pants that didn't fit because they only have passports? I can't believe I had this bad experience in the store I used to love the most. Go to Banana Republic or Club Monaco guys! They provide better service and they don't have the manager who treat customers like this!

Went here for Christmas shopping and its such a small and congested store. I recommend going to the other JCrews if possible. Also since it was so small they don't even carry everything!

this place sux! the sales people are absolutely great but the store is just way too small and when there are more than a handful people there u cant get anything done. they shouldve kept it at the prince location where there is more space and u can actually walk around and enjoy your shopping experience instead of walking around like shopping on a crowded city train.

I love the idea of a soho men's store, unfortunately I had a terrible experience this past Friday. I set up an appointment to get a suit fitting about a month in advance for my upcoming wedding. With the hopes of getting some timeless styling advice that jcrew can provide. Unfortunately that wasn't the case. The young lady who was suppose to do the fitting with me seemed to be the only person working the sales floor so with trying to help me she also was manning the fitting room as well as helping clients on the floor. I wasn't receiving the one on one experience I expected. Eventually she told me they didn't have my suit size and offered for me to try on a smaller one. Seriously, I've never been so turned off. I wanted to speak to a manager and ask if they could provide another time that the person who is servicing appointments is actually free to do that but that seemed pointless with the two managers and 3 other associates behind the registers seemingly not helping this poor girl that's working her heart out on the sales floor. Even if that wasn't the case that was perceived. It's a slightly bigger issue with planning and the store management setting the team up for success. Long story short I guess I'll be going to Macy's clearly being a jcrew card member means nothing.

The customer services was incredible, especially Orlando; he was very helpful and knowledgeable; we purchased two awesome suits, very good quality. Orlando, good luck on your fishing trip :)