Jeff Wyler Springfield Chevrolet

Both Bobby and John were wonderful to work with. Kept me informed, helped me understand the work and the costs and made sure I was back on the road as quickly as possible. I never felt taken advantage of and I appreciated the time they took to help me understand the work being completed. If you're looking for trustworthy and capable people to work on your car, I highly recommend Wyler.

I never find it enjoyable going through the process of purchasing a new auto. This was my first time in dealing with the Wyler Springfield dealership. The sales person was very friendly, knowledgeable, and did not pressure me to purchase additional services I did not want. I was able to complete my desired purchase within about 3 hours of my arrival.

Traded my 2021 Kia Forte for a new K4 yesterday. The service was excellent! Thank you for all your hard work and staying late to help me roll off the lot with the new LXS! I am super happy with the remote start and complementary 3 year Kia connect service!

This place was fantastic. The best experience I have had at any dealership! Every person I interacted with from salesman (Jon B) to sales manager, finance, etc was exceptional. I highly recommend this dealership!! I will be coming back for future purchases even though I live in Columbus.

Bobby and the entire service team did an awesome job in identifying the issue, working through warranty, and communicating things in a timely manner. The service was quick for the job that needed done and I couldn’t be happier with the job Jeff Wyler Springfield did. Boosted my confidence and experience with Jeff Wyler from the time I bought the vehicle and to the service I have had done through them.

Jeff Wyler Springfield genuinely works to get the best deal and meet the wants and needs of their customers. I have been buying cars there for close to 30 years, I go back to when Monte Zinn owned it and I bought my first car off of a dealership type car lot and not a buy here lot. I will have to say the salesmen today are just as good as the ones of the past have been. Anyway and even though, I have bought cars in many other places too but I always try to leave my business with Jeff Wyler Springfield over anyone anywhere. Thanks to all my people at lot, my wife loves her new car 👍👍👍

Excellent experience! My sales representative (Dani) couldn’t have been more professional and helpful. Very thorough and extremely well educated on the brand and vehicle she represented. 5 star experience!!!

Chris was very patient with me and helped me find an amazing truck. He was kind, knowledgeable, and thorough in explaining everything. David was equally kind and patient. The process was fun and easy. I would definitely recommend them for your vehicle purchasing needs!!

Bobby was great. Actually first time in the area we have had good luck at a Chevy dealership. We will be back!

My vehicle was and still is giving me a warning about an airbag problem. Since it is still under warranty I had to take it to a dealership. At Jeff Wyler I was told I needed $745 worth of work done to my car..which it does not and after having my vehicle there for 6+hrs, the problem was not fixed. I will never do business with them again.

I bought a used 2013 Hyundai Elantra. The car was infested with Cockroaches (you don't realize this until it's night time). Finally got rid of the cockroaches and the engine is failing. The salesman never gave me any reason to not buy the car when I asked about potential concerns. It would have been nice to know that the 2013 Hyundai Elantra is one the most problematic cars ever produced by Hyundai because of engine failure. I am looking at a $6,000 engine replacement on a car I bought 5 months ago given I am 2,000 miles past the 80,000 mile warranty I am upset with myself for not doing more due diligence. Don't trust salespeople.

Absolutely the best customer service! We drove over 6 hours to purchase a vehicle. Caleb made the sale seamless and not stressful. Everyone in the showroom stopped to say hello and carry on a conversation. At the end of the sale, Ian did amazing presenting all the paperwork. These guys are awesome and I highly recommend purchasing a vehicle from them. Thank you for making me smile!

I was on hold for over 30 minutes trying to get an appointment for my vehicle because I received a recall notice in the mail, their online chat isn't much better. My family has bought many cars from this dealership over the years, past several with salesman Tom Loney. No, I did not buy my current vehicle there, I was living out of Springfield, Wyler's in Springfield is now the closest Chevy dealership to me. I have heard other horror stories from some of my co-workers. Apparently if you are a female you get screwed over now. Never use to be like this, use to be the only place I would trust. Well, from now on, I know to go to Columbus where I bought my last car, at Byers in Grove City, as of yet, I've not had any problems with them.

Great place to purchase a new vehicle. I would recommend them to everyone . Also there personal was very professional and pleasurable.

Very pushy about extras. Took about 5 hours after the test drive to sign the paper work. The salesman was very unprofessional. I finally started to leave and that is when they came to finish the paper work. Two days later they stated they messed up the paper work and sent a representative that could not explain what I was signing. Ended up trying to charge 6000 more than original listing price. Been about a month and unable to clarify the paperwork. You would honestly find people more qualified, attentive and know more about a car on Craigslist

Uhhhhh no. Just no. Took a car in for service- just an oil change and we were told the car needed nearly $800 worth of simple maintenance stuff. They wanted $92 to change the air filter!! $92 to replace a $20 part??? Seriously? What is wrong with these people?? I completed this job myself in under 5 minutes. They wanted another $90 to replace the cabin air filter. There is no earthly reason these simple jobs should cost over $40, let alone $90. That is just absurd. Do yourself a favor and find somewhere else to repair your vehicle if it's out of warranty.

If I could give zero stars I would. This place told lie after lie. We signed paperwork on a Saturday and the car was supposed to be their on Monday/Tuesday at the latest. Never called to keep us informed and car to our knowledge showed up days later. Got a new salesmen same crap show, lie after lie. Went to pick up a brand new car (supposedly) and wasn't clean, had scratches on it and there was a speaker missing!! We were told they were waiting while it was getting detailed and go to get in it and it was dirty. OH and I forgot to mention they are also sexist.

My first experience leasing 2017 Silverado, not a good one. A salesman lied about running boards that were ordered and did not arrive when I picked up the truck. Also miss informed me about Audio options that I wanted but didn't provide me with.

The absolute worst experience I have ever dealt with trying to buy a truck. They lie to you about what they are giving you. there was a $5000 rebate on the truck but they were trying to take it away because of what they were offering for the trade in. The sales Manager was the rudest and most Arrogant manager I have ever dealt with. Do yourself a favor and go somewhere else.

DO NOT buy a car from Jeff Wyler!! This has been one of the worst experiences that my husband and I have ever dealt with! I bought a 2017 Malibu from Wyler in 2017 and within the first 2500 miles, it had to have the accelerator pedal replaced due to it being defective. 2 years later and my car is being towed in 2x and or dropped of by me another 3-4 times for the same thing; A FAULTY ACCELERATOR PEDAL This nearly caused me several accidents due to me driving at a normal rate of speed on the interstate and then all of a sudden, the motor goes from 70 to 20 within seconds! There were times that I couldn't turn fast enough because right in the middle of the turn, it would slow down! It's very scary to be driving that vehicle, but I have no choice as we are a one car couple! I have contacted Jeff Wyler several different times in regards to this issue and the only thing that they say to me, over and over, is here is the number to GM. I have that number, tyvm! NO ONE from that dealership has even offered to help me get this thing rolling with GM! At the very least, someone, ANYONE could have called me and offered for me to come into the dealership and sit down and talk with someone face to face, but instead, they just want to continue with the emails and tell me to contact GM!!