Aurélise B.
Google
I had a horrible stay at this hotel. Upon checking in, I walked in socks for 2 minutes in the room before grabbing my flipflops from my bag and in that short interval, I was horrified to see that my socks were full of long hair that had not been cleaned from the floor. Yuck.
I found more hair in the bathroom, and the metal appliances were absolutely dirty, especially the shower ones, as if they had never been properly cleaned. I carry a sponge and I scratched just a tiny portion of the surface that suddenly became shiny. Why was this not done for what seems like weeks by the cleaning staff?
The room also receives very poor natural lighting because the windows have sliding wooden panels instead of curtains, so at best you get light through half the window, and the dull room lighting didn’t make it any better. There was a table in the room that I used to lay my folded clothes and toiletries but I cleaned it before laying my items and my sponge came back dark from dirt. Yuck again.
I complained on my first evening to the reception who assured me that better cleaning would be done the next day but I didn’t notice anything better and there was still hair on the floor here and there and a long thick hair (not mine!) on the bathroom sink that was supposed to be have been cleaned earlier by the staff. The reception staff suggested I switch rooms the next day but I was hiking all day long on Hallasan mountain and wouldn’t have had time. And by that time, I had already made my decision to check-out after my hike and go somewhere more decent.
Also adding that there was no self-service microwave in the lobby which is usually standard in Korea.
And finally, on my first evening the room was cold so I had to ask reception to activate the heating. The second day, I came back in the late afternoon after a day of exploring, and the cleaning staff had let my window open all day. So again it was evening and cold and I had to ask the reception to put the heater on (no idea why this was not automatic and why I had to specifically complain that I was cold?).
And to finish, the bathroom mirror was cloudy/burry with marks (see picture) that I couldn’t seem to be able to wipe off/clean. It must be very old or maybe a proper cleaning spray would get them removed. But it contributed to the overall feeling that this place was badly maintained, old and dirty.
TL;DR: Dirty hotel that’s more of a motel standard, and one of the worst place I stayed at amongst dozens of hotels & motels all over Korea. Definitely avoid. Check pictures.
