Diana Anghelus
Google
I was debating on how many stars to give this riad. For the service the guys at the reception gave us - 5 stars. Thank you to AbdeSalam and Mohamed for their top notch work. For the riad itself - let me list the Pros and Cons.
PRO:
1. Location - right by the big square Jemaa el-Fnaa, pretty easy to find, although it is on a hidden street like most of the riads. It is behind the Caffe de France, just 1-2 minutes walk.
2. It's traditional
3. Customer service - top notch, as mentioned
4. Breakfast included
5. AC - although not needed
6. WiFi
7. Close to restaurants and souks
8.Mint tea and pastries were served upon arrival
9. Bed was made every day, towels were changed daily
CONS:
1. Old building
2. Noisy - doors, people in the nearby rooms, you can hear everything. People coming in and out the riad also
3. Doors - pretty low, we hit our head multiple times and it's pretty sharp
4. Outdated everything , bathroom sink and shower
5. Smell of mold inside the bathroom and sometimes in the room , you need to keep the door open ( I think they try to cover the mold smell with new paint )
6. Big cockroach in the room and by the pool
7. Pretty overwhelming fragrance smell throughout the building
Now back to other details. I was a little scared at first after reading the other reviews regarding the second building you might get your room in. I'd like to talk about that. They have two buildings. The first one you go to check in and where you have breakfast ( on the rooftop ). That's the main building and it looks more fancy. We got a room in the other building called Terraces. There's a short walk to it among the walls which is not scary. We felt safe all the time , it was pretty interesting. You'd see some motorcycles and other doors which are homes and also you'd pass the praying room ( not sure if it's the mosque). The entrance to the terrace building is right next to it. This 2nd building of the Riad is smaller. I am going to post video so you can see how the surrounding looks . It's very easy to get to it and safe as mentioned earlier.
If you have mobility issues, ask for a first floor room, since the steps are pretty tall.
You also get shampoo, shower gel, toilet paper , tissues and there is a safe box in the room. If you leave to early , before the breakfast is served ( 8-10), they can pack a to go menu for you ( I'll post a photo ).