Jesmond Dene House

This is a review for the Fern Dining Room. We booked the afternoon tea for two for my birthday. They didn't have the menu available online for the 4th March, however the staff were able to confirm the menu the day before (!) Slightly odd that they still apply the cancellation fee terms regardless of menu not being available. The tea itself was plentiful and you had the option of having hot chocolate (too sweet, needs a higher % choc) too. We opted for the vegetarian afternoon tea which was very nice! One of the gents serving was very pleasant. We didn't have any names or introductions, which is fine but adds to the charm to suit the setting. Only gripe we had was that the service was fairly slow, we waited over 20 minutes for a receipt even though I prompted the staff.

A true Arts and Crafts building in a excellent location. Good parking. Entering the building the exquisite tasteful Christmas decorations create an air of expectation as to how the dining room would have that WOW factor for a Festive (Christmas) afternoon tea. Unfortunately the area were we were seated was not festive at all. The room was I suspect where breakfast would be served. Grey walls not even a Christmas tree. The food the staff absolutely fine. The hotel has a number of truly atmospheric beautiful public rooms. If you are booking a table at times such as Christmas my suggestion would be to ask were you would be seated. BTW the patisserie chef is very talented with the price charged, no voucher, was remarkable value.

Had a lovely, comfortable stay! I was here only for a night during a work visit to Newcastle. The property is a huge mansion surrounded by greenery. Since I visited in Dec, the entire property was dipped in Xmas spirit and decor. It was freezing outside when I arrived however their interiors were well maintained - warm and cosy. The room was comfortable with all the necessary amenities. The staff was friendly and polite. The morning breakfast was a delightful experience - sitting in the garden area of the restaurant with dim lighting and soft songs in the background added to the morning charm of the place. The food was tasty and well portioned. I will definitely return for a longer stay.

Met up with some longstanding friends for our annual Christmas get together for a very festive afternoon tea accompanied by a glass of fizz. The hotel is decorated beautifully and really added to the whole ambience. The staff were attentive, friendly and efficient. The selection of savoury and sweet was a delight …. delicious dainty sandwiches, sausage roll, mini quiche before the scones, both sweet and savoury. Then the cakes, exquisite and all with a Christmas twist. We had a lovely afternoon.

Two nights here during a business trip, and the place left a solid impression. The hotel itself is charming, tucked away with that quiet English elegance that feels increasingly rare. Rooms comfortable, service attentive, nothing to fault there. The meeting facilities deserve a mention: well equipped, properly professional, the kind of spaces where actual work gets done rather than just scheduled. One thought for the kitchen: the breakfast leans heavily traditional English. For those of us arriving from different culinary backgrounds, a few more continental or international options would be welcome. Not everyone wakes up ready for beans and black pudding. But that's a suggestion, not a complaint. I'd happily return.

Well worth a stay. Seeped in history with strong links to the Industrialist - Engineer William Armstrong who owned Jesmond Dene. This property sits right beside Jesmond Dene itself, which is beautiful for walking through. We have stayed here twice and love the old property, full of stunning Victorian features. So if you are after somewhere old and gracious to stay, this is it. The hotel offers fine dining and also bar/ lounge food. The dining/lounge rooms are gorgeous and especially spectacular now at Christmas time.

We would just like to say a huge thank you to the team at Jesmond Dene House for our stay on 19.2.26. We were celebrating our first anniversary and the whole experience was made even more special by the wonderful stay we had, the staff were extremely welcoming and friendly and made the stay extra special for us. The room was beautiful, very quiet, the bed was comfortable and the amenities were great. The food and drink are of very high quality and we already can’t wait to visit again for future celebrations!

A beautiful place to stay. Staff amazing nothing too much trouble. Breakfast was lovely we sat in the conservatory looking onto the garden pity the weather was dull. I chose Jesmond Dene House as it was near to Freemans Hospital my Son had an appointment there. I would highly reccommend staying there.

My family stayed at Jesmond Dene House for one night in November... We were in town for a Newcastle game and this was conveniently located, reasonably priced, and accommodated the four of us in one room (one king bed and one pull out). We had some drinks at the bar before the game and enjoyed our breakfast the next morning. Staff were mostly friendly! Thanks for a memorable 24 hours, JDH!

TL;DR - Best of the best. Second to none. What can I say about this place? It's wonderful. Marvelous. Outstanding. Firstly, the place itself. It's a gorgeous building which has been lovingly restored in a taseful and stylish way. The gardens are gorgeous, and the setting is great being so close to Jesmond Dene itself. We stayed here once and the room was probably one of the nicest hotel rooms I've ever had. Everything was perfect, right down to the handwritten welcome note from the staff. Secondly, the service is amazing. It's a perfect example of how customer service should be done - staff are polite and courteous, never overly informal. They're always there when you want them, but they never get in the way. And finally, the food. Oh my word... utterly, utterly spectacular. Some of the nicest food I've ever eaten was here. Classic example: my partner hates black pudding and won't eat it anywhere... except at Jesmond Dene House because he implicitly trusts everything they make and he loves it here!

Decent hotel. You get what you pay for. The staff are the best and the breakfast is amazing. The owner of the hotel is a bit rude and annoying but the kind staff make up for him. Definitely recommend this budget hotel.