Jesmond Hotel

Truly Amazing staff -- Vincent is the best!!! Convenient location, and great breakfast. We found the hotel on Trip Advisor and wanted something near the Kings Cross/ St Pancras Eurorail station. It is just a few blocks walk in a safe area surrounded by the university and a hospital nearby. They are so accommodating - they let us store our luggage during the day while we went sightseeing nearby. They let us store some while we were away. They happily listened to all of our requests. Just phenomenal service all around. Breakfast in the morning was solid, with the staff buzzing around making items on request. They put a lot of care into the meal. The street is fairly quiet and we got a good night's sleep. The room was cozy as the hotel had some renovations in the past 2 years. OUr room had 4 twin beds which was good for our family.

For about the last 25 years, my wife and I have spent two weeks in London, watching theatre. For the last 20 of those years, we have stayed at the Jesmond Hotel, as we did again this year. It's clean, attractive, friendly and very welcoming. They also have a delicious breakfast that is included. We've thoroughly enjoyed each of our stays there and will continue to spend our time with them when we go.

Don't expect a luxury hotel because obviously this isn't it. But what you can expect is a clean, comfortable room - even if small, spartan, and basic - followed by an absolutely excellent breakfast in a cozy downstairs room the next morning. I stayed for one night after a company Christmas party and would happily stay again for one night if I were going to be in the area again.

First off, the hotel is situated right in central london, with easy access to subway lines via either Tottenham Court Road or Euston Square, and bus stops via Tottenham or Goodge Street. This came in handy as we basically had all of Central London within walking distance, and the more far-off areas like the Tower of London or the Bankside districts within easy subway or bus rides away. The room is about what you'd expect at this price point in London (as others have noted - it has a spartan quality to it), but what really made our stay worthy was the breakfast (generous helpings of Full English with additional fruits and cheeses to round up the meal) and the warm staff. The staff, especially Maggie, greeted us in the halls and even chatted with us, making it feel as if we were staying at a close friend's house instead of a cold, business-like hotel. Well worth the money and more - and definitely worth returning to in future trips! While it hardly diminished our opinion of the place, it would have been better to have some shampoo and bathing soap/body wash in the bathroom as well. The lack of a lift to access the upper floors may be a limiting factor to others as well.

It is a nicely run hotel with a great location and very friendly staff. The rooms are clean but are extremely small. I am a small woman, so I could fit but a big man will not be able to sleep take because he would not be able to fit either the length or the width of the bed. Also, there is not a single chair in the room (probably since there is no room for it), and sitting on the bed gave me a back ache.

Excellent location in a classic neighborhood of row houses. Easy walk to the underground. Lovely garden .Lots of restaurants in easy walking distance. I was on the third floor so the winding climb to my room with my luggage was tough. My single room was small but clean and comfortable. Had a sink with wonky but functional faucets. Shared bathroom with separate shower and toilet areas for just a few rooms was fine. . Nice breakfast but would prefer more choice of timing. Very close to the British Museum which worked well for me. Good value for the physically fit.

Excellent! |Location was superb, short walk to a few different tube stations. Made getting around London very easy. |Hotel is slightly dated, but clean and tidy, the staff and food was excellent, made to feel very welcome. Nothing was too much trouble. |Will certainly look to go back again soon.

Basic hotel but lovely staff,|Nice welcome. We had room|With four single beds and this suited us better ( and was cheaper) then a hotel with pull out double bed or sofa bed. En-suite too. Room basic but more than sufficient. Location is the main thing here as it’s walking distance to Oxford st. Also breakfast too. Breakfast staff lovely couldn’t do enough to help and all in all would stay here again.

We had an absolutely horrible 4 night stay. The info on the website about the hotel not being wheelchair accessible is misleading. I am not confined to a wheelchair, but have bad arthritis. The hotel has a basement and at least 4 floors, and the ceilings are 12' high on each floor (not indicated on website). We had a room on the third floor, and when I asked to be moved to a lower floor, there weren't any rooms available. Then the manager berated me for using booking.com (turns out I had booked directly), and went on a long rant about how horrible booking.com was. The last two nights I had to literally crawl on hands and knees up the final flight of stairs, and the last night we got take-out at lunchtime to eat for dinner as I couldn't face going up the stairs another time, so we lost 1/2 day of sightseeing in London. Then, breakfast was in the basement, and there wasn't enough space for all the guests. We were rudely kicked off our table before finishing! Manager was extremely rude and combative about everything and called me names and said I was a liar. Room was incredibly hot with no AC. People in the room above us made a lot of noise. Shower gel in shower ran out on day two and was never refilled. Starting with the first day, we had asked for a twin and manager was put out that he had to take the big bed apart and remake them as twins. Staff at breakfast could not speak English, we had to repeat our order over and over, as did the other guests. Horrible horrible place. Very misleading. Manager should be ashamed of himself. I had to threaten to call the police, as he was following us down the sidewalk as we left, shouting at us.

Stayed 3 nights and had a great sleep on all. The size of the room was kinda disappointing, but the bed was made and clean, the TV had some pretty good channels. One complaint, the shower. There is NO ventilation in there and so much vapor from the shower had formed it was hard to breath inside, and it was small. The breakfast was delicious and had plenty of options to alter the breakfast. The staff was really nice and I felt trust in them. The hotel even held our bags for a little while after we checked out because we had to get our luggage later. Overall this was a great hotel!

Glenn who works here is great. The older woman, not so much. Glenn is friendly and accommodating. He was very understanding when we showed up at 9am from our red-eye flight. He took our bags which allowed us to go roam around a bit (shopping on Oxford St) before our room was ready around 1pm. They have one computer in the lounge for free internet access, which is great. Though I did find that sometimes you had to wait since other guests want to use it too.

We enjoyed our visit to London an our stay here. The staff was nice and friendly and didn't look at me like I had 3 heads when I asked questions. Nicely located just down the street from the Euston St. Station on Gower St. The noise wasn't too bad at all. An occasional siren but nothing nuts. The rooms are small but it is London, so for the price you can't beat it. English breakfast is downstairs every morning. Do some homework and know what you are eating. Coming from the US the breakfast was ok with me, but my friends were not huge fans of it. There is also a computer downstairs with internet so you can find travel info or whatever else you might need.

I was initially shocked at the size of this hotel room, its less than half the size of what I am used to, but I didn't make the reservation. My friend said the reviews for this place was great, she wasn't so thrilled with her room either...needless to say it was clean and the staff was somewhat friendly. The room before you get into your room smelled like mothballs and the carpeting was very old. I have never been skived by a carpet floor but this one yes. My bare feet never touched it. It didn't look dirty but the moth ball smell and the age of the carpet just got to me. Its in a great location and when everything else is booked, this place is great,LOL. I will say the breakfast room is charming, great china and great service. They serve the full English breakfast with those sausages and baked beans....it was OK for a change, however I must say their wheatabix breakfast is better.

Great accommodations and great service for a great price. I paid 60 pounds for a single room with shared amenities; it would have been only 10 pounds more per night if I had wanted an ensuite bathroom. The price includes a full English breakfast, which was delicious. It's a family run hotel, and they were very accommodating when it came to my early check out so I could catch a 7:30 am flight. Even scheduled a cab on my behalf since it was a Saturday and taking the tube would have been cutting it pretty close. Takes less than 5 minutes to walk to the Goodge Street tube station, which is two stops north of Leicester Square and Chinatown. The neighborhood is also very nice and safe. I would absolutely stay here again.

The five stars means "As good as it gets in central London, for a reasonable price." Actually, I'm so happy that I found this place - and the other affordable hotels in this neighbourhood, too. I just stayed at the Jesmond for two nights in a single. It cost £50 a night (I think it's going up to £55 next year - still a great deal), and breakfast was included. The place was friendly and meticulously clean and the breakfast was hot and made to order. I had a shared bathroom and shower and as you can imagine, the place was full up. However, all the people staying there were nice and polite. The shared facilities were fine. In fact, the shower had the best water pressure I've run across since moving to the UK. The location is fantastic, and they have a lovely garden out back and free and dependable wifi, too. As a woman travelling alone, I felt completely comfortable at the Jesmond and in the neighbourhood.

it was an ok hotel i was a single female my room on the top floor was £45.00 sort of budget price so wasnt expecting much bed was clean and comfortable walls were paper thin i mean it i know your asking what more can u expect the creaking floor was the best entertainment so loud breakfast was good bad tempered staff serving though i did make sure they were english and yes they were it was fine but wont be returning the location is great for euston station and 3 stops to west end hope my review was helpful