Jewel Paradise Cove Beach Resort & Spa – All-Inclusive Adult Resort

We just returned from our stay at Jewel Paradise Cove and we did not want to leave! The food was, by far, the best we'd had at an All Inclusive resort. We were always excited to see what was available at the buffet, or to grab a delicious coffee (grab your cold brew with some rum cream added, you won't be disappointed!). Don't sleep on the Seaside Jerk Hut! Fresh jerk by the beach was such a treat, especially when paired with a cool drink! The service was absolutely outstanding. We really loved all the staff we interacted with and the vibe was perfect for our vacation. The facilities are well-maintained and while most areas were lively, I never felt like any one area was too busy or crowded. The room we stayed in was roomy and the shower was huge! Overall, we had such a lovely trip that we're already planning when we can go back. Absolutely would recommend!

This is was my 3rd time in Jamaica and second stay at Jewel Paradise. This was a solo trip that I was taking to relax and celebrate my birthday. It's the perfect spot to unwind and relax with peace and quiet! The staff was always accommodating and willing to go the extra mile to make sure your stay is enjoyable. The bartenders were all nice and entertaining. I want to give a special thank you to my two favorite bartenders. Renard and Marlon went above and beyond to make my stay special. They kept me laughing and smiling and I enjoyed my time with them. They made my vacation for me! I had a wonderful Holiday and can't wait to return.

We spent a week during the holidays there. I think it is a fine resort. Here are the pros and cons. Pros: -The staff were very attentive, kind, and always willing to help. - The resort was very clean. -The shower had good water pressure and worked well. -The food was not excellent but decent overall. The jerk chicken stand near the beach was a highlight, and the smoothie bar was good, though it didn’t have many options. I also liked the ice-cream machine in the buffet! The drinks were okay, but higher-quality liquors came at an extra cost. Cons: -The resort is quite far from Montego Bay Airport. If you’re traveling with a tour, keep in mind that the bus will stop at multiple resorts to drop off other passengers before reaching yours. The ride typically takes around t3 hours, but due to an issue, ours took 4! If that sounds too long, you might want to consider booking a private transfer—we did that on the way back, and it was much more convenient. -Although the resort is large, it feels a bit old and outdated. Some parts need renovation. However, it is kept very clean. -I appreciated the resort’s quiet atmosphere as an adults-only getaway, but at times it felt too lifeless. The entertainments were limited and not very engaging, and there were no special programs for Christmas. -Despite being in a tropical country, the fruit selection was surprisingly limited—mostly just cantaloupe and pineapple, with the occasional addition of watermelon or apples. There were no lemons or limes anywhere in the resort! I once ordered a mojito, but they couldn’t make it because they had no mint. The restaurant options also lacked variety.

Below standard rooms. Outdated and over used. Toilets flushed 50% of time and shower leaked everywhere. Liquor drinks were basic. Anything upgraded was being charged at 8 US dollars. Beer was being served warm at best and in a dirty plastic cup. Food was also basic with no effort by this resort to do anything special or different at Christmas breakfast or dinner. Total lack of effort. This resort seems to cater to the “day use” locals from 9 am - 6 pm. Good luck getting service by staff at the restaurants near the pools because they will be busy catering to the local users above the tourists who have paid huge to be there. Totally a frustrating resort to be at for 10 days. Feel cheated out of a large amount of $$. This was our 4th time to Jamaica and we have never experienced such substandard food. No seafood anywhere unless you want to pay for a private meal including a bottle of wine, but get ready to pay the “extra” again. This resort is all about saving $$ and overcharging for what you believed you already paid for. I would not recommend this place for a vacation. Go elsewhere!!

The Jewel Paradise Cove is a small outdated all inclusive resort and hours drive from Sangster International Airport. This is an older resort so you’re not going to find the “most updated anything” the rooms are older and a bit beat up in some areas though they are very clean. The food is kinda of hit or miss. I’ve always enjoyed myself. I come for the scenery and location. Tons of trees and plants. You really feel like you’re in Jamaica. Yes I wish it were more modern in areas but I do love this place even though I’m giving it less than 4 stars. I’m just being honest! Come to the Jewel for beauty enjoy the quiet in this truly unique property!

What an amazing time we had! The staff, service and the FOOD were the best we have experienced. This was our 3rd time to Jamaica and we love it! We stayed at Sandals and at Jewel the food was 5++. Our bartender that we were with Raymond A+++++++++++ all the way around. All the staff was amazing and helpful and our room was cleaned every single day! The views were stunning! This is our new go to resort. We are already planning on next vacation for Oct 2025 with friends we met at the resort. If you are thinking whether or not to book it.....BOOK IT!!! You will not be disappointed at all!

Jewel Paradise Cove claims to be an all-inclusive resort. However, the overall quality they provide is not consistent with being a high-class hotel. There were some great experiences with the excursion staff, omelet chefs, and spa specialists who were very friendly and accommodating. The food was delicious and the Coral Cafe buffet was my favorite restaurant. The excursions my group and I bought to see Dunn's Falls, Catamaran, and Snorkeling were enjoyable and included transportation and a meal at Margaritaville. Despite the positive experiences I did have, the rating I gave the resort is based on the overwhelmingly negative experiences I had while there. I visited this resort last week with 3 other friends, and we stayed in two different rooms. We booked as a group, but we were placed in two different buildings. Each of our rooms were on the 3rd floor and there were no elevators, so it was very painful to go up and down the stairs during our trip since two people in our group had physical ailments. We were also told that tipping was completely voluntary, however, we were pressured for tips by the bellhop even though there was no check-out assistance when we left. In both rooms, there were old blood stains on the sheets from previous use on two different days. When I reported this via phone and in person to the front desk and housekeeping, they were not concerned or surprised. I was told that my sheets would be changed by the end of the day. No one apologized for the unclean, gross sheets and they were not changed until that evening. We were not told that the rooms exterior doors were outside and not enclosed in a hallway or building or that the rooms have internal adjoining doors. We were concerned about this for security reasons, especially since we had to slam the doors so they would close and latch properly. Additionally, concierge/room service and mini refrigerator restocking (complimentary sodas and bottled water) had to be called multiple times to receive any service. We were also promised robes and slippers during our stay but they were nowhere to be found- keep that in mind when packing if you decide to visit this hotel. When ordering at the bars and restaurants, be prepared with your own large water bottle to get refills and stay hydrated in the 80+ degree heat and extreme humidity. Although bottled water is complimentary, any requests are met with reluctance or frustration. Also, If you plan to order a frozen alcoholic beverage, do so before 3 pm (the bars open at 10 am) because they run out of ingredients fairly quickly. Jamaica is a beautiful country and the people I encountered who visited the resort, participated in our excursions, and lived there were very friendly, outgoing, and helpful. I will be back to visit Jamaica but I will not stay at Paradise Jewel Resort and Spa.

Staff are outstanding - friendly, professional, nothing is too much just such a wonderful group of employees. Whoever is hiring and training is doing an excellent job. The staff are what makes the stay a 5/5. The entrance and surroundings are beautiful. Some areas of improvement: 1. Signage - the sign on main road needs lights and/or be made larger as easily missed. 2. Drive up to hotel - road needs resurfacing and plants/trees as looks like waste land. 3. Staircases to rooms - re paint needed. 4. Room - although very clean the room (133) was very dated. I was warned in advanced but always like to experience for myself, I have to agree. The bathroom was very clean. Unfortunately, the tropical storm caused leak in room and you could see a large water bubble on wall and brown streaks on wall which we assumed was from water leaking as same area we had water leaking on us. Disappointedly the AC has to be kept on if not the floor became wet (end of sheets were wet ) although yes nice to have AC after coming in from sun at night for us the sound from AC and temperature dropped so it was too uncomfortable to keep on whilst we slept. Unfortunately even after 2 visits by maintenance our TV remote did not work for the duration of our stay (1 week). 5. Food - lovely and good choices. The cakes were delicious. However in the cafe the food was always just about warm. We had to ask to have the food heated. The burgers from grill section were delicious. 6. Location - a bit too secluded for us, we prefer being able to go for walks when on holiday. Overall...I would recommend if you want to be away from a lively town like Ochi Rios. Although, I have stayed in more up to date 4 star rooms this is compensated by the wonderful staff. I want to say a Big Thank You to them all.