JOE & THE JUICE

I went to Joe & The Juice for a little pick me up & was served by the loveliest employee called Dennis. He was accommodating and fulfilled all of my requests, even when I made last min adjustments to my Spicy Tunacado. Eduardo helped by making me the tastiest Stress me Down juice. They made my day by giving me a large juice when I hadn’t ordered it. After a stressful day that really put a smile on my face. It was a pleasure being served by lovely, polite employees. This is my local and I don’t come often, but because of these two guys I will be back. Great customer service!

--- ⭐☆☆☆☆ I did my order around 18:46 on 02/10/2025, I ordered a sandwich from Joe & The Juice and was very disappointed with my experience. The avocado used in my sandwich was old, which is unacceptable for a place that prides itself on fresh ingredients. The staff member who prepared my order seemed indifferent, which only added to my frustration. I expected better quality and service. I hope they improve in the future.

I don’t usually write reviews, but I work locally around Dulwich and have popped into Joe on and off over the years. I stopped going as often because of the competition from nearby coffee shops and just felt like Joe was very inconsistent, but over the last couple of weeks I’ve visited several times including today and something has definitely changed for the better. The store looks much cleaner, the staff seem to be more welcoming & friendlier AND THE TOILETS FINALLY WORK! I’ll definitely be popping in more often, please pass this on to the team as these reviews seem a bit harsh and feel a great review would be appreciated by them.

I ordered the Açai bowl for £14 through Deliveroo and the sorbet was melted. This is the second time this has happened within the space of 6 months. The last time the lady said the sorbet had not been set to the correct temperature and this time the lady said they can’t keep the sorbet frozen as they have to be able to scoop it. On both occasions I had to drive to the branch to get a new one however the sorbet was the same and melted within seconds. The lady’s attitude was very nonchalant also. Will not be returning here anytime soon. This shop is a con and should be shut down. All your google reviews are 0!

I’m extremely disappointed with the sandwich I received today. I normally visit your shop in person and the quality has always been great, but every time I’ve ordered online (this is my third time), it’s been a disaster. This sandwich looks rushed and has barely any mozzarella, tomatoes, or flavor. It’s nothing like what you serve in-store. I’ve always loved your food, but this has been really upsetting especially today, as I’ve just been discharged from the hospital after a tough night and this was my first meal of the day. Honestly, it’s disappointing and unappetizing. I hope you take this feedback seriously.

Found a long black hair in my food, contacted customer service and all they did was offer a refund for the item I couldn’t eat. Extremely overpriced for the service offered

No wonder this place has such bad reviews. Terrible all round. Came in to get a quick coffee and muffin with my baby and ended up waiting ~15 mins to get served after I'd paid. Meanwhile a stream of deliveroo/just eat orders were getting picked up one after another. Seems like delivery is priority here and people actually waiting in the shop are ignored. Never again

This particular branch struggles with staffing - every time I’ve been it’s a long wait and the staff look like they can’t keep up. Today we waited 25 minutes for a sandwich and matcha, only to enquire how much longer and be told there are 7 (online) orders ahead of us. We got bumped to the top of the queue but the toastie was cold when we got it because they rushed it. Toilets both out of order. Please do better.