JOE & THE JUICE

This place used to be good, what happened? I just bought lunch to go for me & my daughter. Ordered the Club, Serrano sandwiches and the feel good juice. after 4 bites of my “Serrano” sandwich and not tasting any of it, I opened it to sadly discover the skimpiest sandwich ever… 1 (thinest) slice of serrano ham, ONE! and Barely any mozzarella, really? For +$15?? Almost $50 dlls for the saddest sandwiches. Never again.

Staff was very friendly. Wasn’t to sure about the drink that I ordered. Tasted very watered down.

I ordered my drinks, and I was given the wrong ID number. So not only was my money taken, but the store gave me the wrong ID number on the app and the receipt. Terrible online customer service. Would not recommend ordering from their app. You will run the risk of losing your money and you can't even get it resolved because they'll give you the wrong ID number,

I will continue to give 1-star reviews until someone replies. You might have 400 reviews today, and if 165 reviews are already 235, 1-star reviews won't look very good. But today is a holiday and I HAVE TIME. You took my order, took my money, didn't give me my order and didn't give me the correct order number on YOUR APP and on the receipt.

Ordered through their app because i like the reward system, today i was rewarded with NO coffee and 30$ less to my name., i waited 30 minutes outside for the stores “delivery” driver who said they’re outside. (they in fact were not ) now when i’m trying to resolve this with customer service through a recorded line ( Because you CANNOT call the store) they tell me “we can’t see your info because your order number is incorrect “ im looking at my receipt!!! they told me, well you should try calling the store. HA what a joke, seems schemy. i was a regular and almost got to the gold membership but this experience has led me back ordering starbucks, ( order ended up being 5$ cheaper and i got bigger drinks). the sandwiches are a waste of money, not worth it.

I ordered drinks on the app. The delivery never arrived, and it said it was delivered on the app. Called the contact us and apparently the ID number given on the app is not the right ID number. Tried to call the store to get the correct ID Number, but it sent me to an automated messaging system. SO NOW I'M OUT OF THE MONEY THAT I JUST ORDERED MY DRINKS. HONESTLY, THE WORST EXPERIENCE FROM THEM EVER.

Just ordered on uber eats and they sent me with only my drink, no food at all, and stapled the bag shut... Just very disappointing. Mind you, the receipt with the order is on the bag.

I loved healthy shakes and açaí bowl. It gave me energy for the whole day & night! 😇

Very nice and quiet in the mornings Until one of the employees starts whistling. Non. Stop.

Sat in Central Park and needed a nice green juice so I walked here. The blueberry cupcake was yummy, so was the drink. Service was decent. Place was clean and airy. I thought a green drink with 3 or 4 ingredients ( lemon, pineapple, cucumber, olive oil) in a medium cup was not supposed to be $12. I don't know if that was an error or the real price, was too tired to find out. Way over priced.

Was on a date biking in the park and we decided to go for smoothies. Had never been to a Joe and the juice, but looked on my map and there. It was a block away. She ordered the unicorn smoothie and I got the nutty protein one. We also got a carrot cake pastry. Both smoothies were fine. The unicorn one was decent and not too sweet even though the barista said it was gonna taste like Froot Loops. The nutty one was also decent, but I make smoothies at home all the time and this was no different. The carrot cake was fine. Fresh with some frosting on it. Why this place got such horrible ratings is that I paid $28 for two smoothies and a tiny small piece of carrot cake! $12 each for a smoothie... That's ridiculous! Will never come back!

I was so exited to come here and try the infamous tunacado, but the service was absolutely horrible and disrespectful. I came in smiling and said hello to the girl the girl at the counter and she completely ignored me while she was making coffee. I waited a little and asked if it was okay if I ordered, and she responded (without making any eye contact) "what do you want?" I was in shock. If you're not happy at your workplace, it's your choice to work there and you should never take it out on the customers. It left me with such a bad taste and I don't think I'll ever return to this location.

Was the only customer when I arrived, ordered 1 drink for which I waited almost 15min for. After I arrived, 5-6 more customers arrived and ordered, but somehow they all received their orders before me.? When I inquired, the employee said they were mobile orders. Not sure how much truth there is to that because I heard an employee tell a customer "I've seen you every day, you should download the app and get free items". They had 3 staff members behind the counter but only one making drinks, and one packaging (idk what the third was doing), but it shouldn't take that long for me to get one measly drink. By the time I received my drink, the store was empty. Needless to say, I will not be returning!. If they had been honest and told me they forgot my drink, and apologized, I would have understood, but to lie to a customer? That's very poor customer service.

I went to this location recently after a visit to the hospital. I had been to this location a while ago but I never had a chance to sit down and eat. I had the Joe's Club sandwich (which was AMAZING!!!) and a large vanilla iced latte (again, AMAZING!). My friend just had a large coffee which she said was good as well. The service was very quick and since it wasn't busy there were a lot of tables available. The ambiance was very European/Minimalist and the space was large. The next time I go to the hospital I will stop by this place.

Had a Hell of a Nerve, which was a juice made from strawberry, banana, and elder flower ... ... delicious! Stronger strawberry flavor than the other two ingredients, but satisfying. Iced Mocha Coffee was quite yummy too. A little light for my taste, but still good. Service was friendly albeit a bit slow. Then again, freshly made anything takes time, so I don't mind.

Nice spot to grab a coffee, juice, sandwich or breakfast bowl. On my way back from Central Park after an early morning run it's a good place to grab a vegan shake to refuel and feel a bit healthy. Can't just live on a diet of pizza!

Joe and the Juice on Madison Avenue was my first choice for coffee this morning. This location is only a 10 minute walk from my apartment. I took the scenic route and was there by 7:45am. There were only a couple of customers in there. One was waiting to pick up her order and then she left. I was my typical happy photographer self taking photos and admiring yet another beautiful Joe and the Juice location. When I was ready and standing at the counter the employee still going about her business didn't speak. I decided I better just blurt out that I'd like a small drip coffee black. She said "We don't serve the drip coffee at this location ". Well that certainly took the wind out of my sails. It's very disappointing the location closest to my apartment doesn't carry the one drink I've come to love. I won't be returning to this location. I'm giving it three stars for location, cleanliness, spaciousness, and beautiful atmosphere. Two stars off for less than congenial customer service and a menu that didn't meet my expectations. Today I saved $3.59 and had a delicious coffee for $1.25 from my neighborhood coffee cart!

Makes nice lattes and panini. I had a vanilla matcha latte and mozzarella, tomato vegan pesto panini (not shown). Healthy and delicious!

The customer service was horrible. The woman at the counter was so rude and passive agressive. When we didn't hear the first time she announced our food, she practically yelled at us. Love Joe & The Juice but there is a serious problem with the girl working the counter.

I'm a fan of Joe & the Juice's sandwiches. All of the ingredients come together to form something pretty tasty. The bread is thin and has a nice crunch when toasted. Many of the sandwiches have avocado and/or tomato and fresh mozzarella. My favorite is the Serrano with Serrano ham, avocado, tomato, mozzarella and vegan pesto. I have to say that this sandwich on its own is not enough for lunch for me. Paired with a juice or something else on the side, it is enough for lunch. If you add a juice, lunch starts getting a little pricey in my opinion. In any case, I enjoy stopping into Joe & the Juice every now and again.

I have not had service this totally indifferent for a while. I have never been to a Joe & the Juice, seen it around, felt like a treat. Walk in, the cashier stares and says nothing. I am looking at the menu, she and her co-workers chat amongst themselves and do their own thing. She finally turns back around, still doesn't say anything. I order, she cashes me out, makes the drink and hands it over. Not a word. Drinks taste fine but frankly the ones at Dunkin Donut across the street look way more appealing. It's called a service industry for a reason. Not worth the $20 I just spent. Go elsewhere.

Would give it 0 stars if I could. I work near here and I have never encountered ruder or more careless staff. The guy who made my sandwich had gloves on but then picked up his phone with his gloves on and started texting, went to the cash and checked someone out (still with his gloves on) the went back to making the sandwich. I walked out. Place is a health and safety violation fr

I work at a nearby hospital and came here for lunch. I got the chicken and avocado sandwich.. which came out to a bit over $11. I was appalled to find my sandwich was completely ice cold. When you are paying this amount of money for a single sandwich, they can't even be bothered to warm it up? Not coming here again.

Least friendly staff I've ever encountered. I get it... you're a New Yorker. But god damn. Whoever worked the register on 9/11/23 sucks as a person

Quite a large and great space, i was pleasantly surprised when i walked in. Theres plenty of seating available in the front and back. My only immediate suggestion is the way of the line to order was unclear, there should be some kind of direction of the floors or a rope. I ordered the green juice and a chicken panini, the juice was excellent and refreshing. the panini was too salty for liking but could've been awesome if that was fixed. Being that this is in manhattan, I knew i'd pay $22 for only those two items. Quite steep for such a small portion. If you want to treat yourself, sure come and eat here. But moving foward ill only be coming here for the shakes, i'll scrap up for a cleanse!

I went there this morning and 2 young ladies were there. I order a tunacado with extra tuna that came up to almost $14... one young that made my sandwich quickly placed my order on the counter and turned her back and just had a mean look on her face. I didn't do anything wrong but order a sandwich and can't get respect. She was very rude. Friendliness and common courtesy goes a long way especially when a business is involved. Please hire more people that actually want to work and people friendly.

No hair net when they make your sandwich... this should be a violation. I found a hair in my sandwich. Disgusting!!

Located just by Mt. Sinai, this branch has the usual charm, with slightly watered down cold brew, and a nice, pleasant service staff. A good place to stop off at.

I've been to Denmark a couple of times now, and the main coffee players are Joe n the Juice and Lagkagehuset. Interestingly, both chains migrated to the US very recently, the latter in the form of Ole n Steen. As is classic of Denmark, both have VERY high price points for coffee shops (even making Starbucks look cheap on occasions). The coffee at Joe n the Juice in my opinion is meh. The juice items are tasty, if you are willing to exchange a gold nugget for 1/3 of a Jamba juice. The locations, as with O&S, are sleek and great for socializing and working. But when it comes down to enjoying the products, I'd pick Starbucks and O&S over this anyone.

by far the most irritable and rude staff i've encountered in NYC on my trip so far. negative energy the second you walk in

My smoothie had lots of shredded paper in it, mostly from avocado or fruit stickers. I was pretty grossed out and disappointed.

If you like charred crunchy panini, then this is your place. I was wondering why it took so long, but now I realize that they were busy burning my sandwich.

Nice place, good flavor but in my humble opinion the food is to tiny for the price you pay. Anyway, the staff is friendly and will visit this restaurant again.

Absolutely love all that I ordered. I ordered the go away doc initially and a ginger shot. That was AMAZING!!! I'm just sad that it was all gone in seconds. 10 stars if I could. Then I ordered a green juice and the turmeric shot. This was also good and then I ordered the carrot cake. I wish the carrot cake was a bit bigger but absolutely worth it. I almost forgot to mention... the packaging is so cute!! They also have paper straws, which made me so happy! Worth every penny.

High quality Juice Bar north of 95 St! You won't be disappointed if you need to stop in real quick to Joe & the Juice. They have plenty of freshly pressed juices to pick from along with health conscious sandwiches and lunch items. My choice of juice on this particular day was the Iron Man which I really enjoyed. There are a few locations throughout the city and country and I will be visiting again.

Started going there since I work in the hospital. They had options to have your food done asap or in ten mins. I chose asap since I went on my lunch break. 30 minutes passed my food was still not ready, I waited and waited then finally someone looked my way, I told them I had ordered a sandwich and a carrot cake, they looked into their system and as it turns out they NEVER made it! (it's impossible to get their attention), their backs are always turned to you or they're taking orders, which I get but give a person to the right of you to ask a question!, some acknowledgement goes a long way, I used to work w the public too so I know not to make extra fuss) but how long can one be patient, especially when asked for the food to be made asap...right? Either way I stopped going there because of the service, yeah their sandwiches are expensive but I liked it - I just didn't appreciate shitty service.

Let me start out by saying I do love the ambiance here. There are comfortable chairs, a couch, and it's overall very spacious, especially for nyc standards. I think it would be a nice spot to get work done or study. The only negative I would say is the price. I do wish it were $1-2 dollars less for a drink. I hadn't known about the loyalty program though (I read it in a yelper's review after going). I wish the Loyalty Program was advertised a bit more either on the walls or maybe like a card or flyer or even just if the barista were to mention it before/while ordering. I think the menu is in a problematic spot. It's not behind the barista or like by the registers at all. It's sort of by the entrance? This makes it difficult at times like I asked the barista for a recommendation and he said the power shot... then I had to walk back and check the sign again to know what was in the drink. I think either small flyers or a sign behind the counter would be beneficial. I tried the power shake (strawberry, banana, and vanilla milk). I thought the flavors were not surprising or unique but it was done very well. I was sort of disappointed with their options for a sweet shake or juice in terms of nuance or original flavor pairings.

I placed an order for pickup, order went through, I went to the location and it was closed. Went to the next location, couldn't even use my same credit had to pay again. My change was 90 cents, the guy working there said he had no change and do i mind? That's absolutely ridiculous! Yes I kid why you don't have change? Get it together!!!

LOVE THE SPACE HERE! It's definitely aesthetically pleasing to just sit here and people watch. Also, the juices!!! Got the stress down and it was delish. Will definitely come back, especially for the food. Friendly staff too.

I'm such a big juice person so I loved this place! We had some juice shots and they were so yummy. They have such a wide variety to choose from on the menu it's great. I recommend checking this place out.

I work right by here and stopped in on my lunch break because the space looked nice & I was looking for a healthy option. I ordered a juice & when I paid, I realized it was $10.40 for a normal sized juice. Insane! ‍

This was a coffee shop the neighborhood definitely needed! The music is generally good, the drinks are pricey but definitely tasty, and the wifi is reliable (important in an area with so many students). The seating in the front is very comfortable, and there is a lot of natural light in the front. I got the red pepper juice, which was surprisingly refreshing. I will be coming back often!

I recently went back to study before going to work and the space was great. There is a big table in the back that is great to enjoy your drink/food and get work done when you're with another person or more. There are a lot of outlets too! The bathroom is super clean always and nicely decorated (good for mirror selfies:p).

This is based on the fitly sidewalk, street curbs and tree beds. Also the garbage bags whihc are tossed half open at night and cardboared not tied, as is the law in NYC. The side streets, 97 st, has beautiful pre war co-ops. We take pride in our neighborhood. Because I have a dog I am compelled to walk on Madison Ave and pass the store. I am so appalled and will NEVER enter the store. This lack of cleanliness and lack of conern for our neighborhood leads me to believe that inside area (out of sight) is no better. I am planning to report this infraction to the CITY

I was very pleased with this restaurant. I first went in for a shake (Choco), which was an ample size and delicious. I followed on another day with Chicken Club sandwich. Delicious, with avocado and a crispy bread (not large). The ambience was lovely and the servers helpful. Worth a visit.

Really unfriendly guy working behind the counter the morning of the Feb 14 2020. Spoke under his breath and got annoyed that I couldn't hear him. Work on your customer service. He was really rude and cold and hostile almost.

Went there for the 1st time yesterday: the place looks cool and spacious. The girl at the counter though was completely clueless, borderline rude, mumbled something that I could barely hear her, showing by all means possible how much she is disturbed with my silly questions about the type of milk they offer for the coffee and with my overcomplicated order of two iced lattes. The quality of coffee was pretty good, though sml size is way too small for the price. I do not mind paying extra if i get great quality product along w positive and professional service. But this was not the case at Joe&The Juice on 97/Madison. Won't come back.

I went here today for the first time, I got a juice, avocado sandwich. It was $20. A bit of a snack as I walked by. Now I'm a New Yorker, I was born here. I know things are expensive so I usually don't really even listen to the price and never say anything. Except this one time, while I was paying they said the amount and it kinda stuck in my head. I actually said that's kinda a lot. They said it's new york, things are expensive. But seriously? I know that, but this tiny little shop should not be more expensive than actual good restaurant food. It's a coffee place, it's not even that nice and twice as much as Starbucks. I wasn't even in Soho, tribeca or the Lower east side. They should take this more seriously than just a shrug...in New York City where there's a coffee shop on every other street. In my 32 years, believe me, I have seen them come and go. I'm kinda pissed, I could have bought something really cool instead of juice and a small sandwich.

Cute spot and great to study at! The girls working here were very friendly and the cappuccino was great. They could totally use to invest in some plates though? It's a quiet, low-volume store where most people sit down for a while with their food so it seems like a no-brainer. It's weird to be eating a sandwich off a napkin or lay it on the table... a very basic thing but may actually make me visit le pain quotidien across the street next time instead for a similar price.

I'm so glad that this location has opened by Mt. Sinai. It's right across the street from where I work, which makes it super convenient during my morning commute and for coffee breaks. They're super clean and super friendly all the time. They also have free wifi and a lot of seating area with tables, so I think it's a good place to get some work done as well. All of their juices are fresh and coffee is really good too. They also provide loyalty cards where you pay for 10 drinks of your choice (coffee or juice, etc.) up front at a discounted price. This comes in handy for a person like me who goes there all the time. I haven't tried this chain at any other location, but I do recommend this particular location!

Juice is delicious. Went there 3 times in one week. Quality is really great but have to say the employees look so unhappy like they're dying. You say hey how are you and they give you a blank stare really unfriendly. Wish the prices were just $1-2 less especially for the size?

I come often! Love the atmosphere and the selection. Staff is always friendly. Musics a little loud if it was quieter it would be more of a go to study spot

First time visit today, got the tuna avocado sandwich and sports juice so yummy! Also the place is spacious and modern loving it!