John Carver Inn & Spa

I've never reviewed a place before. I'll start by saying staff was friendly and there were some updates in the room. However, we came during vacation week mainly to use the pool. The pool are is much smaller than expected. I wish I'd read more reviews because I would have seen numerous complaints about water temperature. The pool room itself is freezing, kids were literally shivering with blue lips. The water was also super cold and the hot tub was a mere lukewarm bath. Lots of people complained so obviously staff is aware, but apparently they don't care. Also, went to hotel restaurant. Servers were nice, but drinks were very weak and no one in our party of 11 liked their food! Apparently people here don't like privacy because there's sliding doors on room bathrooms with no locks, no mirrors in room other than bathroom which made it hard to get ready with teen girls. Lastly, I have stayed in tons of hotels, some have included breakfast, some not, but NEVER have i stayed at a place that didn't have complimentary coffee in the morning. I simply would never stsg here again. Us and our friends were so happy we only booked one night, not two. The only reason I'm giving this two stars is because the staff we encountered was actually nice. Do better John Carver Inn.

Great location, everything else was mediocre at best. Our rooms smelled like cigarettes, even though the property is non-smoking. The hot tub was cold (like goosebumps cold) the pool was also freezing (it's a pool though, so expected) staff was not friendly and had very inappropriate conversations at the front desk for all to hear. Overall very underwhelming. Better places in the area, keep looking!

Decided to treat my girlfriend and I to a nice night out away from the kids for the first time in 4 years and left apologizing for how terrible our experience was! We spent one night in the fireplace suite with a jet tub, the total cost for one night was about $500. We arrived at 2:40, check in was at 3, and the room was not ready, so we waited in the 30 degree parking lot til 3. After waiting in a 15+ minute line to check in, the room still wasn’t ready, and did not end up being ready until after 3:30. We were told the wait was for towels. We made it to our room, and opened the door to a horrible stench of propane, chlorine, and nasty smelling cleaning products. After settling in we decided to give the jet tub a shot. It was so loud that we couldn’t hear ourselves talking, so we stayed quiet and enjoyed the view of the peeling, moldy wallpaper and dirty mirror. The tub was finally full so we decided to try the jets out, which immediately filled the tub with nasty floaties. After inspecting the jets further, we saw a layer of slime covering the fittings, and mold built up in the creases of the jets. The controls for the tub were broken and at one point the button got stuck inside the casing. The drain did not seal and the tub would empty after about 30 minutes, at one point we tried to cover the drain with our foot to prevent it from draining. After feeling disgusted from the bath, we each decided to shower to wash off, where we were met with more disgusting mold along the sides and bottom of the shower door. While adjusting the temperature in the shower, the handle fell off. I found fingernails from previous guests on the floor, and plenty of other filth if you look for it, like the box spring being torn and the springs exposed beneath the bed. We were lucky to have got maybe 4.5 hours of sleep, after contemplating leaving that night. The next morning we were quick to leave the room, and head downstairs for breakfast, where we were greeted with last nights chicken tenders under the table, but pretty good food. It was time to leave, so we sloshed through the slush covered sidewalks and parking lot, took a hand sanitizer bath in the truck, put it in 4wd to get over the berm the plow left in front of it, and got as far away as we could from this place.

Booked a room here. My family and I got stuck in a snow storm. We booked the room last minute. Check in was pretty smooth being that it was late evening. The rooms were very nice definitely renovated recently. They had a nice pool area with a water slide the kids enjoyed for a little bit in the morning before departing. Short stay but nice.

I first stayed here 12 years ago and the hotel has gone downhill since it changed management. Although my bedroom was very smart with good facilities, the reception staff weren't always helpful and they didn't seem concerned when I had difficulty booking a taxi on my last day as I needed to be at Boston Airport for a specific time as I was flying to Dallas. The reception was run down and although I enjoyed the swimming pool, the pool area was also scruffy along with changing rooms. The restaurant was very good however, with an excellent choice, although some of the restaurant staff could have been more friendly.

We had so much fun at the pool and arcade! Our kids loved the water slide! The rooms were so nice and recently renovated! The beds were also very comfortable! Walking distance to all the shops and restaurants. We will definitely be back again soon!

Joseph at the front desk gave us a warm, friendly greeting and is an outstanding receptionist! Nicole our young server was sweet and very helpful with our breakfast order. Comfortable older hotel and obviously doing some visible updating which is expected and necessary. All around a good stay!

In Plymouth for business and accidentally found a hidden gem hotel. Staff was helpful, facilities are great, they have everything. I haven’t found any better hotels anywhere at this price point, I’ll be booking again in the near future to bring my daughter.