John Carver Inn & Spa

Check-in was fast and easy. The woman at check-in was very friendly and efficient and answered all our questions. Rooms were clean, maybe had been updated during renovation within the last 6 months. Closet / storage area was big enough to hang our clothes and store our shoes and boots. Bathroom was clean, roomy and loved the mirror across the wall with extra counter space. Could have used a liner with the shower curtain so that water would not get on the floor during showering. Nice big towels. Hair dryer provided. Beds were comfortable with plenty of pillows. Refrigerator in the room, but not a small microwave. Keurig coffee pot with Keurig pods. Only complaint was when I realized there were no mirrors in the room. So when bathroom was occupied, could not do makeup or hair without a mirror. Did not her roust children or people talking in the hallways from our room, which we appreciated. Other than missing a mirror in the room, everything was excellent. We also used the pool and hot tub, which was the reason for choosing this hotel. Unfortunately our first visit to the hot tub, the hot tub was cold. A day later they had fixed the heating element, wasn’t as hot as I prefer, but was usable. Kids were enjoying the slide and pool, which in my opinion could have been a bit warmer, but everybody else didn’t seem to mind the temp. All in all we really enjoyed our stay. From what we learned while in Plymouth, this hotel has recently changed hands, and we could see how things have improved with their renovations. ||As for the spa - hotel staff could not answer any questions about the spa and we never stopped in to ask about their services. ||We did go in the attached restaurant, CJ’s, and had drinks and an appetizer. When we asked the hotel staff about the restaurant, they had no info except for hours. We did enjoy the staff in the bar area and service was great. Prices for meals seem comparable to other restaurants in Plymouth and the food looked good. We love that there was a restaurant attached - especially the night it was pouring rain and we did not want to go out. Each morning we did go to the restaurant to get coffee to take to our room, had good strong coffee.

The staff were very pleasant!! The rooms were clean, beds very comfortable. Although we got a call the day we were arriving to let us know the rm we booked was unavailable! I had booked a suit. We ended up with a regular king rm. disappointing!!! The big problem in our room was the door to a joining room was NOT soundproof. We could hear everything like they were in our room. The pool was ICE COLD, the hot tub was broken, the sauna was broken and no pool towels available for guests! This hotel was bought from previous owner in June! Would not recommend staying here until all renovations are completed! Great location to downtown Plymouth.

Nice hotel for a mid week trip to see historical Plymouth. We booked one of the newly renovated rooms and it was very clean and nice, our only complaint in the room is the sliding bathroom door was fairly dangerous for kids and there is no microwave. The pool area is perfect for young kids, and the arcade was a nice addition to keep everyone busy. The staff was friendly and accommodating. Free coffee and tea in the lobby would be a great addition to this hotel as your only option is to drive somewhere or use the cheapy in room machine.

I had significant dissatisfaction with my recent stay at the John Carver Inn during my birthday on November 11, which coincided with a national holiday. We arrived on November 10, beginning our visit with a relaxing experience at the spa, where Olivia and Tanya were fantastic. However, our enjoyment quickly turned to disappointment. Following our spa treatments, we intended to explore the area and have lunch without plans to leave the vicinity. At check-out, we encountered issues regarding a deposit for our room. I was not made aware that a cash or deposit hold was not taken prior as everything was paid for spa and hotel , as both Apple Pay and cash were not accepted. Despite having credit cards available to return the deposit back onto, this situation was inconvenient and felt unfair, particularly as we were already providing a $100 cash payment. After relaxing at the spa, I had to drive to Kingston, Massachusetts, to withdraw cash to cover the deposit on a physical card? This was frustrating, detracting from what should have been a seamless celebration. After returning to the inn and reuniting with my family for the party, I was met with further disappointments. The pool area was poorly lit and not inviting. Although the arcade was enjoyable, the pool was uncomfortably cold, leading to numerous complaints from guests who opted not to swim. Additionally, the hot tub was scarcely warm. I called the front desk for assistance but received a nonchalant response, with no follow-up on the matter or acknowledgment of our concerns. Noteworthy was an encounter with the maintenance man. While he appeared professional initially, my discomfort grew when he lingered near a hot tub with three teenage girls. His behavior struck me as inappropriate, and gave creep vibes. As I sought refreshments, I was frustrated to find that the vending machines only accepted dollar bills, making it impossible to purchase anything without a supply of ones. This led me back to the front desk, where I found the same maintenance man joking with the front desk staff. I was not there to complain or talk . But he asked about the pool ?When I shared my concerns about the pool, he made light of the situation with unhelpful comments, which only added to my disappointment. Also, The front desk was able to accept cash for the treats I bought? Why couldn't they have done me a solid for the deposit mess up and take my hundred dollars I would've been the one more at an inconvenience than them. When I returned to my room, I faced another issue: the cable box malfunctioning. I called the front desk for assistance but received instructions that required climbing to reach the equipment. After struggling to resolve the issue, I found it unnecessary to bother them again. Also, no more tv ??? A room with kids and no tv. Front desk acted like I was being over the top getting annoyed with having to reset and fix my cable??? And climb up to reach the 8 foot high box with no ladder ? No apologies, nothing ....... To top it off, I was woken the following morning by a call from the front desk inquiring if I had called, which I hadn’t. This only added to my frustration with an already disappointing stay. While I appreciate the professionalism of the front desk staff, by staying calm the overall experience felt uncoordinated and lacking in hospitality. I believe it is essential for guests to be informed about potential issues, especially during special occasions. There was a happy birthday AD on your TV and it was a holiday so allowing guests in November to be subjected to 76degrrees is RUDE AND TAKING ADVANTAGE! Poole in FLA are heated . The maintenance man said to me "it's a cold plunge you get used to it." Yeah, if you go to a lake house or a pond your anticipating ithat not when you're staying inside you expect them to set the place up to be comfortable and inviting!

The room was clean, spacious, and very comfortable. The pool area was quite enjoyable. The staff were also very accommodating when I forgot something in my room and mailed it to me promptly. Only complaint was hammering waking us up at 8 am that continued for at least 40 minutes. Location is very convenient for access to downtown.

Very disappointed in the hotel for the price. Parking tough in evenings, some people waiting over 30 mins for a spot to park at the hotel. Main lobby was nice but some days smelled of smoke. Bathrooms on main lobby floor dirty with dirt. Carpets looked as if never vacuumed in some areas. Booked a suite, looks like it hasn’t been updated since the 70s. The size of the two rooms were tiny. I’ve stayed in a regular king room at other hotels that were bigger. The bed practically filled the entire bedroom portion. The (college dorm room) mini fridge in not easily accessible location, on the floor and can only open half way due to night stand in the way. Minimal storage options. The drawers and closet filled with crumbs and dirt. Ironing board filled the closet so had to move it into the jet tub. Tiny bathroom and even smaller shower. Pool was cold, hot tub warm. Slide wasn’t open during the day. Pub had good food, but the poor workers, either one person being bartender, host, chef and waitress or two people splitting the job. Location great but overall most likely would not stay again.

Stayed end of July 3 nights. Pool was nice and kid enjoyed the slide… location great very convenient walking to town and the mill etc|Room spacious clean… but did not have enough hooks or rails for towels or to hang anything (one hook) You had to request housekeeping if needed . Restaurant closed in renovations we were not informed before arrival. Very dismal continental breakfast places at lobby in small table.. it was embarrassing really and entrance could have been better given it’s an old hotel. |For the $$$ price we paid was disappointing.

So the restaurant is under renovation - I can understand that. But the continental breakfast provided instead was not up to the standards of a cheap hotel chain. They threw a couple of bowls of yogurt, fruit and wrapped danish on a table in the lobby and called it good. The coffee was super weak. When I told they desk the cup lids did not match the cups, both employees nodded and say they knew that.||Apparently this was not a problem for them.||You had to really fight with the bathroom door to get it to close. No closet or rod provided to hang a dress, no hook for a wet raincoat. Even the decor was bad - a giant replica of one of those postcards that shows 4 or 5 local attractions in a grid was the only picture, and the room furniture was really cheap.||We paid for a premium room. The best that can be said - it was quiet and clean. Not worth paying for a "nice" hotel, though when there are no amenities. Even the provided soap and shampoo was unusable for me - it contained an ingredient I am allergic to, but the only "gift shop" appeared to be a shelf far behind the desk with a few bags of chips on it. Or maybe that was the employee's lunch.

Clean, reasonably priced and walking distance to most sights in Plymouth. Attached CJs Grill is a gem...great offerings at very affordable prices.

No no no. Don't let the pictures of the pool fool you!! I was tricked by the website and the cost thinking this was a nice place... Well, it wasn't. They say they are kid friendly and the whole waiting room smelled like weed and there were drunk people falling all over yelling things at us as we tried to get all our stuff up to our floor. Hair all over the bed was the first thing we noticed when we entered the room. We are also in an adjoining room, and I could hear TVs and yelling all night. The fixtures in the bathroom are falling apart, and we even chose the more expensive renovated room. We had a 3 day reservation and we checked out after the 1st night. The pool- WAS FREEZING and dirty. The pool room was so cold and the water was NOT 82 like all the reviews say. Don't do it to your kids or yourself just find somewhere else. They also sell day passes so the pool was FULL of people with tons of kids they aren't watching. Oh and the lifeguard was wearing a full coat and full pants and snow boots sitting off to the side, and even when people were being crazy did not even look up.

This is a horrible hotel don't waste your time or your money! Their heated pool and jacuzzi are ice cold. You can't park anywhere and they don't tell you that till you get there then they refuse to give you your money back because you can't park anywhere!!!!! They are robbing people straight up!!!! And they are rude!!!!!

Charming older Inn with an arcade and a fun pool area for kids of all ages with a hot tub and sauna for the adults. Off to the front of the pool area is a sunbathing deck. CJ's restaurant was actually quite good and is open for breakfast, lunch and dinner. Prices were very reasonable. I'm thinking because of the age of the building, there are no microwaves in the rooms(thinking for fire safety) and no charging ports for your devices so bring the plug in piece. Also, there wasn't a place to hang jackets or a wardrobe. Dressers were spacious. Great location. In short walking distance to waterfront and Court St. shops and restaurants. All in all, great place. Just don't expect high tech and you'll have a nice stay.

The pool is freezing. We booked for two nights and left after our first. Managment states the pool is set to 82, but that is complete false if all reviews state the customers are unhappy with the freezing water temperatures. Will not return, and not recommend unless you like ice plunges.

The John Carver Inn & Spa has the benefit of being in the heart of Plymouth, Massachusetts and, quite literally, only steps away from Plymouth Rock and quite close to the Mayflower II. The exterior is attractive and rather stately. The inside is a bit more dated, though the Inn has added additional features to appeal to the touristy nature of the area and the history of the place. The Inn offers both guest rooms and suites. I found the room to be fairly accessible, though certainly in a more adapted kind of way. In some hotels/motels, you get the sense that accessibility was built into its bones. In other places, such as this one, it's more of an afterthought. CJs Bar and Grille is a place to dine and to experience the WaterFire Fountain. Pilgrim Cove indoor theme pool wasn't there the first time I visited the Inn and while certainly appropriate theme wise struck me as a bit gaudy on a return visit. They struggle a bit with details here that could easily turn the John Carver Inn into the 5-star place it seems to want to be. This is even evidenced by their website - if you look at their COVID-19 notice, you'll see multiple typos. It's just a complete lack of attention to detail and that comes through in housekeeping and maintaining of the property. It sort of feels like "We know we're the best option in Plymouth so we're not even going to try." On the flip side, however, the staff is without exception friendly. The area is beautiful - you're practically right next to the ocean. So much to love, a few things that could be done better. This won't be the best place you've ever stayed, but generally speaking it's a fine, convenient hotel that could be better if they'd simply try a bit harder. I'm probably leaning 3-star, but I'm going the 4th star because of the friendly employees, convenience, and the fact that I was accommodated well as a wheelchair user. I will note that non-accessible rooms are definitely not accessible - so be quite clear about what you need. This is definitely a place where you need to plan in advance otherwise you may very well find yourself in a difficult situation with few options.

No maid service! Same sheets whole week. Asked for a room cleaning. No one came. Stingy with everything. Stay somewhere else.

Plymouth is a beautiful town. John Carver's location is perfect. But I give it one star because no where in the hotel is there drinking water available for the guests - not in the rooms, not at the pool, not at the "fitness club". At the price they charge, this feels illegal. The carpets are old. The hot tub didn't work, and the folks at the front desk were useless. When I called they said there would be coffee and pastries for breakfast, but when we got there they had no idea what I was talking about. This place is NOT worth the exorbitant cost!

Used to love this place. Great location, cozy and charming, water slide and hot tub and pool. Hasnt been renovated or fixed up in forever, so everything feels a little worn down, a little tired now. While not great, that's not the thing that would make me give it three stars - that's because of the cleanliness. in recent years, the standards for the rooms have gone down. Crumbs in harder to reach places, mold in some corners, dusty curtains, damp smell, dingy sheets.... miss what it used to be, and wish it was cleaner no matter how it is now.

This is a tired overpriced hotel. The best thing I can say about the place is the location is good. Would never return or recommend it.

They offer "free parking" but they don't guarantee it. So when the parking lot fills up on a Saturday night and a kid who wants a night on the town takes the last spot. That leaves the mom who just picked up dinner for her family to circle until she either finds a paid spot or squeezes into a tiny space on the street. Cold food, aggravated mom. But the kid in the Bruins shirt doesn't have to worry about parking tonight! For the price I paid to stay here this is completely unacceptable.

I stayed at the hotel for my cousins birthday and it was a pretty decent hotel but we got a cot and it was broken. We did get a new one though. Another thing is, the pool was pretty good. The only bad thing was the water slide. It was very... sketchy. It was all rusty on the outside and there were patched areas on the inside. Also, all the kids that went on it started foot first and came out face first.

Got bed bug bites after staying in one of those rooms. Pool was very nice, close to the highway to get out of there!

THIS PLACE NEEDS TO BE SHUT DOWN IMMEDIATELY. On June 27th, 2021, my boyfriend and I checked in to the John Carver Inn and Spa around 4pm. We booked one of the suites that included a hot tub. After enjoying a great night out in Plymouth, we came back to the room and started up the hot tub. When I came back to the room after I went downstairs to get some ice, my boyfriend pointed out the floating MOUSE DROPPINGS in our filled jacuzzi. When my boyfriend turned the jets on AS HE WAS IN THE HOT TUB, the droppings flew out. We immediately took pictures and videos and headed to the front desk to ask for a manager. We were told that there was no manager on duty at night. So we explained the situation to the employee behind the counter, who offered to switch our room. As we vented that this is completely unacceptable and against health code violations, she shrugged and said, "Well, I don't clean the rooms." We decided to try a second room next door and when we tried that jacuzzi, red and brown little flecks flew out of the jets (resembled bed bug shells) We went back down to the front desk and told them we would no longer be staying here and that we would be contacting the board of health. This situation has stressed me and my boyfriend out completely and we haven't gotten so much as an apology from the staff. When we did get to speak to the manager the next morning, she actually suggested that we didn't get an apology because of the way we reacted. Since the staff at the John Carver Inn and Spa do not care about the MOUSE DROPPINGS that are inhabiting the plumbing in their building, I figure some potential customers might. This is a complete violation of health code standards. STAY FAR AWAY FROM THIS PLACE.

We stayed here for one night so we could enjoy the town. They are located in the center of town right near a ton of stuff! The check in process was fairly easy and the staff was pleasant. The place is definitely a bit dated, mostly noted in the bathroom. Otherwise, room was comfortable and met our needs. We didn't bring our bathing suits, but the pool and Jacuzzi area looked cool. Would definitely stay here again, since the price is fair.

We are currently here for a few days and have absolutely no complaints. The location could literally not be better! A few minute walk to get to Plymouth Rock and multiple multiple restaurants, shops etc. Our two young children are in their glory with the amazing pool set up, our only complaint is that they are too young to use the water slide as they do in fact still need swimming bubbles, which are not allowed on the slide! Other than that zero complaints. Staff could not be nicer. Room are welcoming (outdated) but clean. The price cannot be beat I would absolutely recommend this hotel for a quick getaway! We will be back!

Decided to treat a few teenage boys to a fun sleepover to kick off school winter vacation break here at the John Carver Inn seeing they had a fun indoor pool as well. The entire place is incredibly outdated and shows Great need of care throughout. Outdated....we can handle....but dirty not so much. Scattered food wrappers, empty drink glasses scattered right when you walked in the main check in area. Room was naturally outdated with grey paneling covering the walls. The small "toy like" coffee maker was filled with old milk or cream that was petrified, beyond curtailed and had the smell of old cheese on dirty feet; and "that" substance spilled everywhere and the odor in the room was absolutely horrendous from it. The lights and tv were not working....when we looked down at the electrical strip they had it all plugged into ....we realized that the strip was the issue being frayed and a fire hazord.....hence not working. We brought the petrified coffee maker and electrical strip down to the front desk....also in need of a tv remote control....the poor attendant was gagging and crying from the smell of the "coffee maker" as well....so you can imagine just how that all was making our room smell. :O Dirty bags of food in the hallways, dirty socks in the hallways and elevator .... We brought the kids to the pool and it was a side room basically with a pool in it that was a Hot Box filled with steam with the bleach/chlorine so strong it was stinging everyones eyes. It was as if we were in a sauna filled with chemicals??!!! Honestly, SO SO SO Gross !!! Only One "pool attendant" who was a sweet teenage boy who clearly was stressed out from the overcrowding of the pool and slide area working it all on his own. I told him he was doing a Great Job and he mentioned that he was stressed out because he was the only one overlooking the crowded pool area filled with babies, toddlers, children, teens and a couple of drunk adults. Safety was not a big priority for this place. Sad to see. We checked out the bar area Cj's had a couple of cocktails to numb the reality around us. Bartender was very nice, but mentioned this was only her first week working there and the bar/restaurant closed at 8pm. So we ordered Dominos. We then find Bugs in our room on the towels ....asked to finally speak to a manager ....and again no manager on duty once again??? But did provide me with a business card to call tomorrow?? Honestly, this place needs to close, fumigate, renovate and stop taking peoples money ASAP. Sad to see ....because I am sure this place was Amazing at one point in time. It needs some Serious Work....and clearly is hanging on by a thread and bandaid. :(

The slide is so fun, today they had an Easter egg hunt for my friends and me and that was fun! The staff is so nice and rooms are pretty good! I would recommend this hotel.

Flying in late to Logan, I call ahead. Rooms are $179. I ask if I need a reservation, no problem is the response, plenty of rooms. Everything possible goes wrong with the MBTA and Budget rent a car. I pull into John Carver at 3:00AM on a Friday morning looking to get a room. The same guy I talked to earlier stares at the computer for a while and then informs me that the only thing available is a Carver King for $369. I thanked him for his help and left. If I wasn't so exhausted he would have given him a big piece of my mind about this nonsense. Days later I am still incensed about this treatment.

Absolutely horrible! The pool and hotel do not look the the pictures posted! Pool is hardly a water park and very cloudy water that we were afraid to even go in the water. The hotel and rooms are extremely small and outdated. You only get housekeeping services if you pre arrange it the day before and you need to give a specific time you will be out of the room. We made arrangements on one of the days only to come back to the room after a day at the beach with no clean towels or any housekeeping services done. Do NOT recommend this "resort and spa" due to false advertising. Also extremely overpriced for the lack of cleanliness and quality and zero amenities.

We had stains on our bedding, mold in our shower, and cigarette burns on our drapes. When we went to the pool we were harassed by a maintenance worker about a child who was climbing the water slide. The child did not below to our family but he assumed he did. Once we told him we didn't belong to us he said "then why are we talking then!" Ignorant people. I would not stay here again. I told him to move on. He asked me if I wanted to leave. Terrible service.

We were gifted a room for our wedding night and I don't imagine it was cheap. It's a musty, run down, antiquated hotel. The photos advertised are NOTHING like reality in the "fireplace suite." I am amazed they are even in business. The hostess at the attached restaurant was beyond rude to us. Please advise why my husband was charged $5.16 to his card for NOTHING except a bucket of ice.

ATTENTION ALL BRIDES: DO NOT STAY HERE IF YOU ARE GETTING MARRIED! This hotel does not accommodate for bridal parties nor cares for a Bride's needs. The staff did not allow a late check out on my wedding day nor allowed an early check in. This hotel was difficult to work with and showed no customer care. Sincerely, A pissed off Bride who will never stay here again

It's been years since this place had a remodel. The walls are paper-thin. We know that because our friends were on either side of us, and they are quiet people but we could still hear them talking. But, the worst part is the parking. Basically, we were told to find a space in public parking because they didn't have enough parking to accommodate their patrons. Find someplace else.

Me and my husband had an amazing time at this hotel. We will so be coming back for future stays.

We just stayed last Night as many previous reviewers this is going to be another example of how horrible this place is Filthy Black Mold on the shower ceilings dated moldy smell in the air bathroom floor was sticky they seem Oblivious to the fact mold can make people sick anyway DO NOT STAY HERE Ever !! Holiday Inn Express has a high standard best bet The John Carver Inn Is A Disgusting Dump !!

The spa is not open on Sundays and Jackie opened the spa just for us, on Memorial Day weekend! She ordered us drinks from the bar downstairs between our treatments and even offered to make a dinner reservation for us at a local restaurant. We booked a bachelorette party of 9 in the spa. Jackie (the manager) was incredibly attentive and patient. We had a big party and everyone had multiple treatments. The staff was polite and absolutely wonderful. We are all from out-of-town and would 100% come back just for the spa experience! The staff was amazing, the spa was clean, and the treatments were relaxing and reasonable priced. Highly recommend coming here for your next spa day

I took my kids here over the February school vacation week as a surprise to enjoy the pool and waterslide. After I checked into our room I already had many things to complain about. The lamp was broken, doorknob was broken to the bathroom, there was hair in the tub, soap, and on the towel. I went to turn on the TV and that wasn't working. I went to the front desk and was told someone would be up shortly and no one ever came. The biggest complaint I have is about the pool and waterslide area. The first day there was a young girl there who sat down the whole time and didn't really watch the kids running up and down the steps to get to the water slide. I saw many kids collide into each other. The next day there was an older gentleman who was making the kids follow the rules and go up the stairs one at a time so they didn't get hurt. They should do a better job of enforcing rules and keeping consistent. Lastly I wrote an email to explain all of this and no one ever got back to me. Poor customer service overall.

We were looking forward to bringing our family for Thanksgiving dinner today to the Carver Inn. Sadly, we left underwhelmed. Matthew and other staff who took our reservation last month were friendly and answered all questions. Unfortunately, those answers didn't turn out to be correct. For example, I asked about whether the pasta primavera was whole grain pasta. They said "sure, no problem, the chef can make whole grain." However, our waitress acted as though this was an imposition. Then the pasta primavera arrived without any sauce. I was told it was assumed I had a food allergy, which I never said I had. When making a reservation, I also asked if people who ordered scrod, prime rib, or pasta would be sent home with a turkey sandwich or more of their chosen entree. Again I was assured they could be sent home with more of their entree. We were sent home with 7 turkey sandwiches. All of the food was mediocre except for the turkey dinner. Our waitress seemed very rushed and spread too thin. Felt bad for her :( We'll be looking for another option next November.

The inn has recently been sold but it is still very well run, comfortable and perfectly located. Some guests complained about parking, and it was tight, but I think sufficient. The biggest negative would be the noisiness of the Inn. You will hear kids in the hallway in the mornings and your neighbor's tv and conversations at night. Our air conditioner (room 300) sounded like landscaping equipment from a block away. Still, we slept fine. Housekeeping replaced the 4 used K-cups with 3 unused so we drank less coffee on the second morning. Not sure what was going on there. I think next time I visit I'll bring some of my own. Bathrooms are clean and have enough space to be serviceable. The shower-head is a little low. I'm not tall and had to crouch to rinse my head. You also have to hold the toilet handle down for a 5-count before it will actually flush. The spa was closed while we were there. That was a disappointment, but I was told they would be opening in the beginning of September (2019). I guess when the Inn was sold the new owners closed it down until they could find a way to re-open it. The pool is one of the main features of the Inn with a pirate ship motif. I think that's why you hear so many kids yelling in the hallways. We didn't swim again on this trip but we checked it out. Looked like everyone was having a great time. Again, it's not a huge deal that the place is loud. It's just something you will notice. The TV was decent and there were plenty of normal channels to watch. No HBO or Netflix so not my thing, but we found something to watch as we wound down at the end of the night. There's a fridge in the room and what I think is filtered water in the bathroom that tasted just fine. There's room service that we didn't use but you could tell in the mornings that other guests enjoyed it. Wifi was very reliable, the staff was exceptionally friendly and again, the location is unbeatable just a few steps from the main drag where all the great restaurants and shops are. This has been our go to place in downtown Plymouth. I think it will stay that way. It is a good value and a clean and comfortable Inn with a great location. I definitely recommend it!

I hate to do this because I've wanted to stay here for years. I really can't believe I'm writing this. My family just wanted to stay for a night. We have a 7 year old daughter and a 5 month old boy. If anything, my daughter would love the pool (and she did). The staff has been pleasant enough. They even brought up a pack and play and we put our baby's travel bassinet in that. The real issue started when I brought my little girl back from the pool. I noticed a few long black hairs in the bathtub as I was bathing my son. Then, I went to give my daughter a shower and the entire shower head when flipped to the shower setting, is a trickle. It's just running bath water. So, I have to stop the shower every 2 minutes to let the standing water drain so I can continue taking a shower. Or giving my daughter a shower. She didn't even want to take a bath because the tub looked gross. What's the point of fancy bath amenities of the shower doesn't work? My husband walked every floor to find that there was no water in any vending machines (make sure you have 1's because they don't take anything larger) When he inquired at the front desk, they told him to "go across the street to get water..." Yep. A hotel that charges $281 per night told us to walk across the street to get a bottle of water for a thirsty child. Kudos to the bartender who gave my husband a free water just to take back to the room. He was told "they can't do anything beyond giving us 20% off our room." Apparently they can't even move us this evening IF we wanted...accommodating as all get out. If my 5 month old wasn't sleeping, I'd honestly be demanding my money back and leave. Rooms are outdated, no charging areas near the beds let alone more than one outlet in the room. Halls smell of mildew and feel damp. Fixtures are dirty and some are rotting. Our beds sink in the center and creek. Guess they want you to feel like you're really at an old inn. The pool is it. I can't recommend staying here. At all.

Appreciated the proximity to Main Street and the waterfront. Saw many historic sites in the area. Pool area looked super fun for kids. Restaurant was cute with good food. All the staff were extremely pleasant.

We stayed here for my brother's wedding. At $285 per night, I expect the rooms to be clean. The room I checked in to had not been vacuumed, cereal from the prior occupant was still on the rug. It smelled like cigarettes and gym locker. The desk chair looked like it had been involved in the filming of a porn movie. The bed linens were filthy, the walls were in poor repair and also dirty, and the tub had hair in it and was not clean. The alarm clock, fridge, desk lamp and coffee maker were not plugged in, so I crawled under the desk to do so. The room was connected to another room via a door, and the sound proofing was terrible. My neighbors were not loud, yet I could hear everything they were saying and doing. I was able to switch rooms, and ended up in one of their suites which was nice, however they don't have the blackout shades that the standard rooms have, just Venetian blinds. Overall, the standard rooms are not a good value for the price. I've had stays at lower class hotels that were cleaner and in better repair. I'm only giving this two stars instead of one because the staff were nice and helpful.

Had a wonderful stay at the John Carver Inn, the staff were very friendly and accommodating! The room was amazing! This was my first stay and definitely will be staying again! The rooms aren't huge, but their use of space was great. I was in a two room suit, the dividing wall was a dual gas fireplace, one side being a sitting room with had a pull out couch which could comfortably sleep two and an armoire with a television and beautiful artwork. The main bedroom had a Jacuzzi tub, the other side of the fireplace next to a king size bed. The bed was very comfortable. So all in all, I highly recommend the John Carver Inn.

We went here with a big group and had a great time. First, we were all able to all get our rooms next to each other which was super convenient. The rooms were clean, roomy, and I've never slept on a more comfortable bed, seriously. The hotel was decorated with Christmas decorations and made me feel like I was in a hallmark movie. Two people in our party got massages and both said they were great. We sat at the round table in WaterFire Tavern which was perfect for our big group. We also got dinner one night and breakfast twice at the Hearth and Kettle restaurant. Our waitress, Hillary, was amazing! She made dividing the bill super easy and the food was great. We also had a problem with one of our cars and the cook who was also a mechanic (don't know name). Came out and helped us fix it. Overall, we had an excellent time and the hotel and hotel staff were awesome.

The only good thing about this hotel is the location and spa. The front staff is rude and made it seem like anything we asked was a chore. Do not go to hearth and kettle or Waterfire Tavern, there are so many better restaurants around the hotel. The rooms are so outdated it makes the hotel seem dirty, even if it isn't. There were kids screaming in the halls. The pool area is outdated as well, and the whirlpool was dirty The spa was amazing though, the staff was friendly and services worth the money. The location of the hotel is perfect thoughh, it's right at the end of the main road (court st) to all the other shops and restaurants. Go there instead

Our recent 7 night stay here was marred by the following: 1) Dark/dingy, small suite. Pictures on their web page were very deceptive. All they did to make a "suite" was to take a regular size room, put up a wall with a French door separating the 2 halves. 2) First night, my wife untucked the sheets on her side to climb in, and discovered the aged foam mattress sprinkling dried out foam debris all over the floor and her sweater. 3) The toilet was trickling water into the bowl constantly. 4) The small refrigerator in the bedroom side froze everything. We tried to use the temperature adjuster within it to no avail. Everything in it froze like a brick. 5) I save the worst for last - We reserved this room specifically for the jacuzzi. Even though their web page claims they "put into place saftey and disinfecting protocals to keep everyone safe" (sic), when we went to use the jacuzzi, the absolute worst gunk and slime of gelatinous off-white clumps of goo and other nastiness came out of the jets, rendering it absolutely repulsive. My wife was in tears and wanted to leave the very first night! The next morning I asked a housekeeper if this was their largest "suite", and was told that it was not. There was a larger one. I went to the front desk to request a room change, whereupon the desk clerk emphatically told us "all the suites were the same size". I then asked one of the maintenance persons how the room occupancy was, and I was told that 8 rooms had checked out that very morning, leaving only 5 rooms with guests in the entire facility. We would definitely not ever come back to this place - it is not worth the money. One could stay in a barn and have better hosts, and a cleaner environment to stay in.

Easy to find; easy parking; easy check-in; pretty clean rooms; friendly helpful staff; quiet rooms w/ a/c units low genial hum -- as mentioned in another's review; bed was soft (too soft for me) but my Honey was comfy so all, of course, was good! We loved the pool with the easy disembarkation-waterslide right out of the Mayflower down about Plymouth Rock that is clearly marked "1620". We love history and here at the old Carver Inn learning history is fun. Lost one star for the pool not opening at 8:00 AM, as advertised, and with check-out at 11:00 AM, we didn't have as much time to enjoy the pool as we would have liked. And the 'Rock' hot tub ' was down till 9 and then cold at that. Nonetheless we would stay again. Loved the Tavern downstairs. Had breakfast after checking out. People were extremely friendly and hospitable. The food (only had breakfast) good. Prices on the menu for dinner seemed high. Next time, though, we will make a point of having dinner there too. So, as Julia Childs might say: "bon appétit."

The new Spa at The John Caver Inn. had allot of the same girls working as the old beach plum but even LOWER prices on facials and massages. AMAZING! The Spa at the John Caver inn doesnt have any information online yet but id definitely recommend checking it out!

It's fine. It's all fine. As a hotel it's fine. As a destination during covid when you're looking to get your kid in a pool for a day or two it's not fine. The water is frigid. For an indoor pool in new england to be that cold is a sin. It's cold here most of the year. They said the temp was "in range of 77-80 degrees." Thats fine in july, outdoors with the sun beating down, but indoors in march that's not comfortable, and as new englanders we deserve warmer water. My 4 year old lips were blue after 15 mins. The wife & I did rock, paper, scissors, loser gets in pool. There's other options north or south for a hotel with indoor waterparks that care more about guests enjoyment.

The place is filthy and unkept. My two boys(12 and 6) were excited to use the pool, but the lifeguard on duty was extremely rude and was yelling at all the kids using the pool and slides. Most of the kids there were afraid to use the pool. My wife went to the front desk and asked to see the manager to file a complaint. She was told there wasn't a manager on duty at the moment.(seems to be a common complaint). We wont be back.

I really wanted to give a glowing review but can't. We showed up mid week for 2 nights. We had gift certs given to us with more than enough to cover the room and spa visit. Our spa visit was cut because of covid which was reasonably, along with a closed restaurant, bar, and jacuzzi by the pool. The pool area had no ventilation and no one was wearing masks in the area at all. $143 was taken out of my account for incidentals after being told they only needed to have the card number as a backup. We were "upgraded" to a "suite with a jacuzzi". The room was normal room sized with 2 rooms crammed into 1. The Jacuzzi was a glorified tub. My wife is 5'2" and she couldn't fit in it. There was a blood stain on the sheet. The bathroom room ceiling leaked. The 3rd floor window did not open at all and was actually ground level to an unkempt hill with apartments looking down into the room. The room was obviously used for a celebration before us because balloons and confetti were everywhere in our room. There was a blood stain on our sheet! Kids kept knocking on our door and running. A pile of trash bags were left in the hall 1 door down for 2 days. The fridge was left on the coldest setting which froze and exploded our drinks. (We cleaned it up). The pedicures we got from Fusaki (sorry if I butchered her name) were amazing. She went above and beyond! I would give her 5 stars! The rest of the hotel staff were very good as well. We only wanted a nice get away and now I'm even more stressed. The money won't go back into my account quick enough to stop at least 2 nsf fees. All in all, I hope they get their act together. Didn't want to argue with staff and left with a intentional smile because times are tough for everyone. But... Not as advertised

We had our wedding ceremony and reception here. We could not be happier with our day! Everything was perfect. Our coordinator Bridget took care of making sure we were comfortable and took us through the day with ease. The meals at our reception were amazing. There was so much delicious food ( we chose prime rib and roast turkey). Our day was the best way we could start our new life together. We met with Rebecca in the early spring and she was absolutely lovely. I can not say more enough the kindness and service we received. We highly recommend this venue! A beautiful place to start the first day of the rest of your life together!

Overall a nice family hotel, with a little spa and family restaurant on premises. The hearth and kettle restaurant serves classic cape cod family restaurant food. As other reviews have noted the pool is highly chlorinated and the hotel is full of families with kids, making it much louder than what you would expect for a genuine spa hotel. The kids and families put a lot of wear and tear on the physical plant. The gym equipment is old and located in the pool area where it is unsafe to use due to the chlorine fumes from the pool. The hotel is extremely well located, with a 7-11 about 300ft away and several massage parlors, nail and hair salons in walking distance if the onsite spa is fully booked.

The location is the best this inn has to offer. Steps from the waterfront and downtown, which is nice. The pool is small and pool area is excessively hot, waterslide is fun for kids. The rooms are super outdated. Though it is clean, it looks dirty because everything is so old. Tiny tub, shower head barely above my head at 5'8". Very cheap tissues and TP, rough linens, pillows are very lumpy and uncomfortable. Wouldn't stay here again but it was passable enough not to leave.

Second floor was under construction, massive rolls of carpeting in the main drop off/valet area. The only elevator in the place was "out of service " for 3 days. Lugging suitcases/ beach gear up and down 6 flights of stairs..annoying. Restaurant closed from apparent fire. Loose extension cords in hallways and stairways. Overall smell of mildew/moisture throughout the place, Especially when air conditioning running. Front desk - zero personality.

My wife and I went there quite a bit in years past. It was a wonderful staff and the restaurant inside had great food and an awesome staff. Unfortunately the last few years for my wife were very rough medically and since she has needed the companionship of our beagle. Unfortunately the hotel will not accept Emotional Support animals, so just when I thought I could take my wife away for a couple days, it can't happen. She is dependent on his companionship.

First of all, I want to say that we took a trip to Plymouth a few days ago for memorial weekend. We figured we'd spend a rainy day at the pool at this hotel, and venture to Plymouth plantation, on Monday, when it wasn't raining out. That was impossible. Our family went to the pool, and we could barely open our eyes. The chlorine was clearly strong. Half an hour into it, the lifeguard let us know that we had to leave the pool, because they needed to do some "maintenance." He told us to come back in an hour. We came back an hour later, the pool still was not ready. They said it would be another half hour. We came back after this additional half hour, and the pool still was not open. Finally, it opened, and the chlorine was even stronger than the first time. My brother had tears coming out of his eyes, and they were extremely red. The children were complaining that their chest was hurting, and that they could feel the chlorine in their lungs. They had not swallowed any water, it was just from being in the pool. The adults and the kids were coughing left and right, and we could barely open our eyes. We decided to leave the pool altogether. It was very rainy out, and our plans of being indoors, enjoying the pool, were ruined by the high levels of chlorine in the pool. We basically paid $500+ dollars, to sleep 45 minutes away from home. People at the lobby were trying to get answers for the high chlorine levels, but the people at the front desk would just say that the levels were at an uncontrollable level. Needless to say, we will never come back. The rooms were good enough to stay in, so that was good at least. If you're planning to actually go here, call and ask about their chlorine levels before you plan to spend the day at the pool. Also, the pool should be updated. There is only a slide, and a small pool. For a place that calls themselves a resort, the pool that they have is not worth spending your money on, or driving far to go to. They have a couple of balls and swim noodles for the kids to play with which is nice. The restaurant Hearth 'n Kettle was the only good thing about this place. It had good food, and the staff was extremely nice! To sum it all up, research other "resorts" around this place before you settle for this one. I didn't see what low rating it has before I booked the stay. If I had seen it, I would have saved myself, and my family, the trouble. Call and make sure the chlorine levels are normal before you book it. Although to be honest, I don't think any place is going to be honest and tell you when the levels are high. If you decide to still go, for some strange reason, definitely go to the Hearth n' Kettle restaurant located on the first floor!

Pleasantly surprised by the John Carver Inn! It was very clean, the staff was very friendly and was fully equipped. The bathroom in our room must've been recently updated and was well appointed: Makeup mirror, hair dryer, tissues, extra towels, great lighting. The room features a good sized "mini" fridge, tons of cable channels, in room movies to purchase, very cold AC, a coffee maker, plenty of outlets and free wifi. The bed is so comfy, I'm writing this review in it. And I'm dying to know what kind of mattress I'm laying on, but it's just so damn comfortable that I can't be bothered to get up. The Waterfire Tavern on the first floor is by far the most gorgeous bar in the area. There's plenty of shops, restaurants, attractions and a convenience store all within a 5 minute walk. We will definitely stay here again!