Chris J.
Yelp
Buyer beware!
Oh man, this place has dropped off SO much. John and his wife are no longer there. The lady who is there now, speaks almost no English. She made mistakes on my order and when I paid for it with a twenty dollar bill, she brought back change as if I had given her a ten. Plus, I left without my side salads and sodas. Seriously? Paid for it but didn't get it. I had to call them and they said they'd hold it for me or give it to me the next time I was there. They need someone much more competent b/c she isn't.
Another time, (weeks later) I called an order in and the older man took it. I asked for 3 chicken wing platters and I only got 2. Plus I asked for double fries (double fries so they won't forget the side salads - see above) and he gave me macaroni salad instead. I had to wait for the wings for my "extra" platter, THEN I had to wait for the double fries! I waited almost 30 minutes for my food. To make matters worse, I got a parking ticket because my meter expired. The PPA is something else over there but that's another story. 10 minutes driving there and 10 minutes back plus 30 minutes for my full order, my coworkers and I had less than ten minutes to eat. What a bad experience. Oh yeah, because they didn't give me my salads and sodas from the previous time I was there, I reminded them and they still forgot to give it to me. I walked to my car then had to turn back and remind them AGAIN!
Don't get me wrong. The food is still good and cheap. I might give them one more chance. BUT then again, I might not. Fool me once, shame on you. Fool me twice shame on me.
Please come back Mr. and Mrs. John!
The Good:
Cleaner than ever.
Food still tastes good like before, when they get your order right and it's still hot.
Mr. & Mrs. John's nephew still works there and really cares about his aunt and uncle's legacy.
Chicken, french fries and fish have their own separate fryers (I believe Jade V. is incorrect here).
Peach Soda!
Good selection of drinks.
Fresh.
Security cameras.
They now have WHEAT bread!
The Bad:
Messing up the orders.
Messing up the money/change.
Missing salad.
Missing soda.
Stingy with the napkins and forks.
No Coca Cola products.
Snapple cooler/refrigerator, but no Snapple. Question mark question mark. What gives?
Closed on Sundays.
Closes early, 7pm or 8pm. Darn late night cravings.
Cash only.
No Home-Made.
The UGLY:
Please find someone who understands what I am ordering, PLEASE?
Phila. Parking Authority waits in hiding to give tickets to customers. Amazing that people still drive to John's.
Only 4 chairs for people waiting for their food. Really? I had to stand for 30 minutes! Are they seriously expecting to get people in and out of there that quickly? Get more chairs in there! We need to sit, especially if messing up the orders is a "recurring theme".
Lady smiles and giggles a lot. Should be a good thing, right. It isn't. Seems forced and insincere. But then again, maybe I'm biased because she tried to steal my money and didn't give me what I paid for (twice!!).