Jollibee

I really like the food but they have very poor service. I ordered chicken with side and drink . They put a disposable cup into the big jollobee cup and put lots of ice and add little amount of Pepsi. It’s really disappointing and I am not going to recommend anyone. You are not honest enough .

Dine in date: June 23rd 2025 Tried their new chicken tenders 4pc meal combo and total was $19.20 CAD including tax. Overall good experience but I wasn’t a big fan of the sweet chipotle-like dipping sauce for the tenders. The original gravy that comes in their regular fried chicken meal would have been a better sauce or at least have it as an option for Jollibee regulars.

Jollibee never disappoints! The Chickenjoy is hands down one of the best fried chickens out there crispy, juicy, and packed with flavor. Their Jolly Spaghetti is unique, with a sweet, savory sauce that hits different every time🔥

Hands down the best fried chicken I’ve had. High quality, literally melts in your mouth, just amazing. Praying we can get one branch in Montreal too because I absolutely need to eat this again…

Best Crews ever! Nice and very accomodating! Our first time to visit their store and they made my daughter’s bday extra special! Chicken was so fresh and crispy! And the burger steak was a win! Thank you for the birthday song and free burger too! 🥳🥰🙏🏼👍🏼

Jollibee is not only a great place to eat, but also a hub of happiness and joy. The staff at Jollibee are extremely friendly and hospitable, making the dining experience even more enjoyable. I highly recommend this place to anyone looking for delicious food and a welcoming atmosphere.

Love Jollibee!! Had to try it when I visited Toronto! Staff were helpful my only issue is the fact that it appears they only serve dark meat. While I don't have a problem, either way, I like the option to also get breast meat included. I also didn't like the fact that I could not buy individual peices (Not sure of these are off menu options). Overall the food was delicious as well as the sides.

I had Jolicee for the first time, and I loved everything I ordered — but the chicken was absolutely outstanding! The hype around it is definitely real. Will definitely be coming back!

True to its Filipino taste! Just like back in Manila! Plus they have Poutine! They are missing the Jolli Hot Dog but everything else is yummy and spot on! The place was busy but we still got our food quickly. The buzzer system they have helps you find a table and just wait for your food. Make sure to bring a friend so you can save your table if you're eating in. Overall, a good casual dining experience in the heart of Toronto. Worth a try!

Grading on the cheap fast food scale, Jollibee is tops for me because of their fried chicken and spaghetti. I think the spicy chicken is the best fast food fried chicken out there. And while the spaghetti isn't for everyone given how sweet it is, to me it's sweetly nostaligic. Sure, I'm biased - Jollibee for me is the mix of greasy goodness that only fast food brings with a very specific tinge of longing that only childhood memories bring. Spicy chicken and sweet spaghetti is such a weirdly beautiful combination.

Came here for the first time on a Wednesday night and got the two piece with a side of fries ($10.49). The service was relatively quick. I was super excited to try their fried chicken after hearing so many things and it tasted pretty good - hot, crispy, a good amount of juiciness. However, it wasn't anything particularly amazing to me. Their fries were also a bit underwhelming. I do appreciate the amount of gravy they provide. I think it's a good quick meal option but I don't see myself going here regularly (especially with all the other fried chicken places nearby). Good amount of seating and it was relatively clean. I also took a quick bite of my sister's spaghetti, which we both agreed was a tad too sweet for us. The pineapple juice was delicious, though.

Juiciest chicken sandwich ever, this spicy chicken sandwich was 100 out of 10. Truly delicious, savouring every bite. I was disappointed with food across the street at quick pita, came to jollibee right after and this place was super delicious. Joy in every bite is not a lie. No wonder this place is thriving even being beside a competitor that has similar food I almost went there because I had tried them before. But I was like let's give Jollibee a try and they know how to deliver good food and exceptional experience. Service is nothing to write home about. but it is not expected of a fast food chain

Chicken Sandwich BOGO deal : The original chicken sandwich had a perfectly crispy exterior and tender, juicy chicken inside. The flavors were well-balanced, and the bun was soft. Overall, it was worth trying their chicken sandwiches in the restaurant as their service was quick and the ambiance of the location was pretty clean and nice.

Clean. Quick service. Love that they still have the spicy chicken since it's been discontinued at other locations. The Ube pie was not worth the calories. Tasted more like a paste with no fillings. This was our first time here at this location and won't be our last.

I cannot say no to Jollibee's pineapple juice and spaghetti, I can feel the wok, even I know it's not.

First time at Jolibee in Toronto, but was very good. Was only in for a quick snack, chicken is still my favorite. Mashed potatoes was good. But you know the mango and pineapple coolers are the best. The service was fast, and friendly. Must try for Chicken, but do try the mango peach pie.

I order online on November 13 for 20 pieces of spicy but I only got 10 pieces of Spicy , I call the store on Scarborough town center , no one answer ... I would like to send a picture , a small bag can't hold 2 box of spicy Order Number 31028467229884416.. I have to order on more 1 box again , but you can see clear 2 box and 1 box use same sizes bag ...

We do not have Jollibee's where I am from in the United States. So after always seeing reviews on social media, I had to stop by and try it. The restaurant was fairly clean, however, the table we sat it was a little sticky so we had to clean it. We ordered variety things just to try different menu items. We ordered the fried chicken with white rice, the spaghetti, a hamburger, and one of the mango pies. I must say that I was underwhelmed. I don't know if it's just this location, so I would be willing to try the restaurant chain again at a different location. The chicken lacked flavor, but I may be biased because we had tried the chicken next-door earlier the same day and it was much better and full of flavor. The spaghetti was just not for us. The burger did not stand out. I know that this is a favorite chain for many, so I would say try for yourselves. However, we will not return to this location.

We didn't go out of our way to come here but rather passed by on our way home from shopping at the Eaton Centre, so decided to give it a shot. It's always fun trying a new spot you've heard so much hype about! We got the three piece with fries as our side. I personally didn't notice much of a difference from the crispy KFC chicken but my husband said he prefers Jollibee because he found the skin crispier and the meat juicier. We both LOVED the fries and gravy. And they give you such a generous portion of gravy. The fries remind me of McDonalds except they weren't salted. I assume they provide the gravy in place of salting the fries. Service was nice because as soon as we walked in with our stroller, an employee walked over to us and asked if we required the elevator to access the ordering area. There are three steps up to the ordering area (why they designed it this way is beyond me) but my husband and kids just waited in the dining area while I ordered so the elevator wasn't necessary. The wait for food did take a while, as it appears this place has a ton of online orders. And it didn't seem as though in-person orders were prioritized. It was about an 8 minute wait for our food after ordering, but I will say the food we did receive was piping hot and fresh. $15+ is a bit too steep for a 3 piece meal (without drink) in my opinion, but the food certainly was delicious and I would be back in a heartbeat if we got our hands on some coupons or some other promotion was going on. 3.5 stars.

Always fresh and crispy, the dasher Andersen stole my first order had to order again. Sent me a pic with my food between his legs saying "delivered."...the nerve of him. They also forgot my peach pie 2nd order but won't hold it against them

I'm going to start this review with the caveat that this is a 4-star vs other fast food places, not full service ones that I've rated the same. It's all about expectations, people! I haven't been to a Jollibee before and I was actually on my way to somewhere else when I saw it and remembered that I'd been wanting to try out this famous Filipino chain. I wanted to get some of their more well-known dishes, so I got the one-piece crispy chicken with spaghetti, and a mango pineapple drink. The fried chicken was good and crisp, definitely better than the Colonel, but a step below Popeye's crispiest offering. I had also chosen the spicy seasoning, and while it definitely makes itself known, it won't melt your face off. The thigh meat was tender and moist. It's always funny when random pieces of colonial cuisine morph into something of their own, and Filipino spaghetti is definitely that. The sauce was quite sweet, although it had layers of umami and a hint of tartness that the traditional Italian (or even American) doesn't. Some slices of hotdog added to the novelty, and the shredded cheese on top melted well when it was all stirred together. Service was super friendly, with Jollibee's custom greetings and well-wishs when your order is done. Jollibee may not be the best dining that Toronto has to offer, but it was cool to try out this unique fast food joint that has a special place in the heart of the vast Filipino diaspora.

I have seen the hype, by some food bloggers, about Jollibee and when I found out there was one within walking distance of the Sheraton Centre Toronto, you bet I made the walk to try it out. They are located several blocks down Yonge Street, sort of a Mecca area for all types of cuisines and corporate fast food restaurants, but keep walking and you'll find it. You walk in and the counter is in the back of the restaurant, but it's clear the path you take to go in and go out. Staff is very friendly and they don't stop. They have online orders and in-house orders that keep the front staff and back-end staff going non-stop. I waited about 10 minutes for my food, but they were clear how busy they were and apologetic so I wasn't concerned. I ordered several items to sample as I was taking it back to my hotel room. I got their deluxe chicken sandwich, their spaghetti and peach mango pies. Keep in mind Jollibee is known for their friend chicken so when they offer a spaghetti, why wouldn't you try it. The spaghetti had a meat sauce and hot dogs with some shredded mozzarella on it. You heard me right, hot dog slices. The sauce was on the sweeter side from your traditional marinara, which made me think of Chef Boyardee. The quantity was enough to satisfy a hungry belly. The deluxe chicken was still moist and crunch after a 20 minute walk back to the hotel. The lettuce and tomato still seemed fresh and the flavor of their chicken was very good. I would order this again. The piece de resistance though was their peach mango pies. I heard they were great so I ordered 4 of them. Great is an understatement. It's almost an out of body experience where you never thought combining peach and mango into a puree and then place it inside of dough and fry it. Needless to say the 4 I ordered disappeared in a hurry. I had 3 of them after my meal and saved the 4th for my morning coffee. They are delicious and strike the right balance of sweetness that is not overwhelming. I would order a dozen of these again especially when they are BOGO. They are worth every penny in my mind. Overall, I was impressed for my first experience. I will definitely check them out again next time I am in Toronto.

We ordered 2 platters and they did not give us one of the pieces of chicken. Service is pretty abysmal here as well.

Was able to try the spicy fried chicken here and mashed potato side. Potato and gravy was fine. The chicken had a good crisp and the spice was hot. Definitely a good kick. Staff friendly, food made quick, and inside was clean. Only issue was some vagrants inside disturbing patrons and staff not making any attempt to keep it safe or bring police here. Otherwise good food, just be careful.

The food is mid I will have it but it's not the best thing in the world I ordered chicken strips but I got wings I also got fries and a quencher I loved the quencher 10/10 fries are a 2/10 because there is no salt at all but the gravy is a 8/10 would recommend.

Overall rating: 4 stars Food: chicken, filipino spagetti, pineapple juice, mango and peach pies, coconut pie, burger patty Texture: crispy and crunchy chicken as well as sweet spaghetti, it's not overly sweet but filipino spaghetti tends to have a little sugar added which is a nice contrast Pricing: we went to Canada and spent $80 which was $60 USD Ambiance: clean and spacious Seating & Parking: plenty of seating, a long wide entry to the cash register in the back, no parking we took the street cart Service: very kind and approachable Music: k pop and American pop Bathrooms: male and female bathrooms, the female bathroom was very well kept and clean! there was a chart indicating how employees clean it/ check every hour Final comments: my favorite fast food chain!

First time trying Jollibee and was slightly disappointed but overall it was alright. Food felt a little underseasoned by it all came out pretty fast. Had the fried chicken, rice, gravy, peach mango pie, and spaghetti.

Pros: - Chicken is tasty, sides are also great. Definitely recommend to get the fried chicken or the chicken sandwiches. - Located downtown - They have an app that is actually decent Cons: - A bit more expensive than other fast food establishments - Wait can be long; expect to wait around 20-30+ minutes

Last Sunday I visited Jollibee on for a quick lunch. The service was pretty fast, and my order was ready in about 10 minutes, which was nice. However, the chicken wasn't as crispy as I expected, and the gravy was lukewarm. The spaghetti was sweet, as usual, but it just didn't hit the mark this time--almost like it had been sitting out for a bit. The staff was friendly, and the place was clean, but the food didn't quite live up to my previous experiences. It was okay, but I think they could improve the quality a bit.

The service was Farlquick they give the buzzer and when it beeps your food is ready, and when they give your receipt make sure you do the survey you get a free peach mango pie, we ordered 6 piece bucket and two deluxe spicy chicken sandwiches, and it came with gravy, now kind you this so not something you should eat everyday unless you want coronary blockage but I would say for fast food it's pretty damn good, ambiance is a big space well cleaned, very reasonably priced the sandwich the chicken was very tender and crispy, and dipped the fried chicken in the gravy next level, yeah well done jolibees

I think they do the best fast food fried chicken. Fried pieces of perfection. I've stuck mainly to the chicken, but their other items can be interesting as well. The chicken though, it's about the fried chicken.

I would leave zero stars if I could in this restaurant. The food is mediocre for the price and good customer service is non-existent. I have visited this place twice just to give them a chance but both times I can confirm that the food here are CONSISTENTLY BAD! The dishes here are so terrible, everything that I ordered here is either excessively sweet or plain bland and uninteresting. It seems Jollibee Canada doesn't even adjust and cater to the palette of non-Filipinos or people who are not into sweet flavors and spices. I ordered the Spicy Crispy Fried Chicken and it's so greasy, oily and the breading tasted sweet. It doesn't have the taste and texture that you normally get in a fried chicken. Palabok - pretty small portion and the price is not worth it. There is limited sauce and again tasted sweet. The noodles are overcooked, tasted gummy and clumping together. The Peach Mango Pie was pretty average and the combination of the peach and mango filling didn't work for me albeit it was rather bland. Nothing special about this dessert. Food also takes a long time even though it wasn't busy. And just like what other reviewers mentioned, poor customer service seems to be a predominant thing here. Service crew members here are indifferent and will rush you in ordering so they can talk and mingle back with other crew members. They also act smug and superior as in the case of one guy who berated us for standing in line in the delivery pickup instead of the walk-in. Seriously I wouldn't even recommend this place and for sure will not be returning back.

There was a lot of hype when Jollibee opened up and I remember a long line up at one of the first locations - Scarborough. I finally got a chance to try it. Got the 1 piece Jolly Crispy Chicken (spicy, drumstick) with Spaghetti and 1 piece Jolly Crispy Chicken (chicken thigh, regular) with Palabok Fiesta Pros: - the take out smelt so good in the car - the skin was crispy and the meat was succulent and tender - the spicy drumstick was not too spicy - the Palabok Fiesta and spaghetti were both good but I prefer the spaghetti more. There was more depth to the flavor Cons: - took awhile to prepare the food. Ordered it at 5pm for 6pm pickup but food wasn't ready until 6:30pm. The person also didn't inform me that the order was ready - the gravy was bland to me. The chicken had way more flavor than the gravy Overall: 3.5/5 stars

it's pretty Tasty and a great taste of Asian culture fast food, but it's on the expensive side for what it is. the quality and service is good, but that is my only complaint. the chicken is super juicy though! I love the spaghetti sauce as well.

This is a chain we dont have at home. They do korean fried chicken, and some other dishes. We actually went to two different locations. While the food was good and priced well, tje wait was well over 30 minutes for "fast food". Even when an order was placed online ahead of time, it wasn't ready for an extra 20 minutes past the pick up time. So if we did stop at one of these again, ill just have to take a deep breath!

I am so happy they opened a location downtown. It's so convenient and I was able to visit so many times during my recent trip to Toronto. I partly only organized my trip so I could go to jollibee. This location is clean and efficient and there's plenty of downtown seating outside. The food is the most consistent fast food I've had and so no matter what you get you will be satisfied. I recommend the chicken and spaghetti with pineapple juice and for dessert a peach mango pie.

Jollibee is an Overhyped, overpriced, fast food curiosity Post-pandemic Yonge street is changing a lot and Jollibee has been a long curiosity of mine as it is often hyped, by Filipino ex pats in my entourage. This newer location has a bright airy feel, with a kindergarten style - yet modern seating area. I found the Ordering experience rather cumbersome, as there was a language barrier with the front counter staff. I can see how this chain might mean home and nostalgia to my ex pat friends; however, I don't see the hype or the taste, especially when factoring in the very high menu prices for a fast food chain. I started with the Yum cheeseburger ($5.49), which turned out to be an ultra tiny, slider style, plain, slim thin patty burger with a slice of processed American cheese and a dollop of thousand-islandy type of dressing. It was not great, ultra small and definitely overpriced. This chain appears to be famous for its crispy fried chicken pieces that are displayed Popeyes style below a heat lamp behind the cashiers. I tried the 2 piece combo which comes with a side of fries, a 2 oz container of gravy and a 20 oz soda for $10.79. Was the chicken good? Yes it was but not the best Ive ever had, and not that far off from KFC and definitely not as crispy or crunchy as popeyes. The fries were lukewarm, of grocery freezer aisle variety and nothing special - and to me, not to the standard of other fast foods. Some diners seem to hype the spaghetti with sauce ($7.99 on the menu) and Mc Donald's Style, boxed deep fried peach turnovers ($3.49 on the menu). Both seemed unappetizing, overpriced and unnecessary but I can understand how this May mean nostalgia to a group of ex pat Filipino consumers. To the average Joe, those fried turnovers are about $1 elesewhere with more flavor varieties So, crispy, juicy chicken; yes - but , terrible burger, lukewarm ordinary freezer fries and definitely overhyped and overpriced fast food as a whole. The big arches, crowns, colonel sanders and other peer chains won't sweat the addition of Jollibee to the fast food landscape and their backyards. Curiosity satisfied. Next!

Piping hot and delicious pie Service: The staff were nice and friendly, and were quite busy as always. Food: The peach mango pie was piping hot and delicious, with nice chunks of fruit, a crispy pie crust that flakes in the middle, and hot syrupy goodness that bursts when you bite into it. It is served wayyyyy too hot to consume, so definitely let it cool down and even then, you may burn your tongue. Atmosphere: The place was very colourful but our tables/seats weren't very clean. Overall: Great pies as advertised, would come back in the future to try their fried chicken and spaghetti!

Our first time trying Jollibee and OMG DELICIOUS! For being in the middle of downtown this location was fast and clean. We stopped by after our flight for a delicious lunch. We love the chicken sandwich and THE MASHED POTATOES also the pineapple juice drink was a lovely way to wash it all down. I could have done without the fruit pie it was just whatever.

This very popular Filipino restaurant chain opened 2020-12-13. There was a short line up outside due to limited number of people allowed inside during the pandemic. We bought lunch takeout. We bought the following: 1. One-piece Jolly Crispy Chicken with Jolly Spaghetti & Root Beer, $8.49. 2. Two-piece Jolly Crispy Chicken with Jolly Crispy Fries and Gravy, $7.49 3. 2 × Peach Mango Pie, $2.99. 4. Pineapple Quencher, $2.99. The Jolly Crispy Chicken was good and the skin was indeed crispy. The fries were good too. Love dipping both in their gravy. The Spaghetti has some cheese and hot dog slices. It is supposed to be sweeter than the usual spaghetti. The Peach Mango Pie was filled with juicy peach and mango. Delicious! The Root Beer and Pineapple Quencher (juice) were as expected. The restaurant is large and can fit many diners if indoor dining is allowed. The order staff are courteous and the order will filled in reasonable time. During the pandemic, they make you use hand sanitizer when you enter and have an entry path and an exit path. I removed one star due to two reasons: 1. The general manager insisted that my wife and I stand 6 feet apart. She said a by-law officer could inspect at any time and wouldn't know we were in the same household. I would expect a by-law officer to ask us before fining us and/or the restaurant. 2. I was taking many pictures and she insisted that I have to call their marketing department in USA before I can do so (she gave me the phone number). If I only took 1 or 2 photos, that would be allowed. I told her I do not work for a media or advertising company. There is free WiFi. There are separate male/female washrooms and a gender-neutral wheelchair accessible washroom, but they are not open when indoor dining is not allowed.

Glad that this downtown location opened up as I would have been quite disappointed if I had to travel and wait in line. Ordered a 6pc, spaghetti and 3 pie combo. Chicken skin was crispy and the flavour was on the lighter side. Chicken definitely was big and juicy. Sweet spaghetti with sausage was good but nothing extraordinary. Deep fried pies were definitely a good way to end the meal.

Nothing more to say! Only I love JOLLIBEE fried chicken :) so crispy and tasty! We love to have it at least once a month. Best when you pick up by yourself!

Definitely one of the best cheap fried chicken joints in Toronto. The meat was so juicy, we could barely believe it. The skin was perfectly crisp, even after delivery. This was definitely more flavourful, juicy, and crisp than competing joints like Popeyes or KFC. The price was reasonable as well. The spicy chicken was actually spicy, and had great pepper flavour as well. We did not enjoy the mango-peach pie at all. We were really excited about this, but experienced nothing but disappointment on our first bite. The outer shell was nice and crispy, and not too sweet. The filling however, was cloyingly sweet and all one blended texture. We expected there to be some flavour of actual mangos and peaches, instead of a concentrated gel that just tasted like sugar. We will definitely be back to try other offerings, including to see if the Ube filling is less offensive than the mango.

I came to visit Canada and got so excited that there is jollibee. Got a bit disappointed with the chicken it seems like th chicken was frozen and was not properly fried. Hands down for the spaghetti tho.

realy bad, all they serve is air air and more air not nice service at all i littarally got food poisoning the next day a rip off never going back ever

I went to the Jollibee location Saturday noon for some fried chicken and french fries. I didn't have to wait long as they were not too busy. I ordered 10 pieces of fried chicken half spicy half regular with french fries. My family and myself enjoyed the fried chicken. But the fried chicken wasn't any better than Popeyes or KFC. The prices were comparable to the other chains. Would I go back? Maybe, but to try their other dishes.

Amazing food and amazing portions. The prices are so affordable compared to other restaurants nowadays. Definitely will be returning!

Loved the crispy fried chicken. It comes with a gravy (so good) and even the chicken by itself is flavourful. Palabok is a must try also.

Decent Jollibee joint. Ordered Doordash delivery from them. The chicken was crispy and tender on the inside. Spaghetti and Palabok were also good. Food arrived well packaged and no spilt at all. The only con for me is that the spicy chicken were not spicy enough. If not for the markers I would have thought they were original flavor. But I guess this is just personal flavor and nothing to complain about

Was excited to try this place with my boyfriend and clicked on the menu from their page on google. I was excited to try their chicken fingers and chicken burger to only find that they only have it in the states. I ordered the 10 pc jolly crispy chicken bucket, big yum burger, cheesy yum burger, fries and pineapple quencher. The chicken was greasy, slimy and VERY oily. It feels like you bite into jelly chicken. The bun to patty ratio for the yum burger was 3-1 and very bland it didn't have much taste to it. The fries were crispy but no flavour at all. Lastly the pineapple quencher was very watered down with about a pound of sugar in it. Overall we were let down. We ended up not finishing any of our food and went to kings drive-in instead.

Surprisingly pleased with Jollibee! The first time I had it was from the North York location and I thought it was average fried chicken. This time we ordered it and the chicken was more flavourful and the batter was crisp. The palabok was delicious and garlicky, a nice side dish. The peach mango pie had a good level of sweetness and peach/mango flavour. The ube is a mild flavour (kinda tastes like vanilla/coconut) with the texture of mashed potato. I think I had too much food to appreciate the ube pie so next time I'll eat it when I have an empty stomach.

I am not even the biggest fan of fried chicken, but I thought it was delicious. The fries are kinda meh but I liked the gravy more than the ones at other fast food places. This location is understandably very busy so be prepared for a wait (maybe try ordering online?) I would like to come back and try the palabok fiesta or the hamburgers.

Doordash was running a promo for pickup orders so I got the spaghetti and two pieces of chicken with rice and gravy for a great price. It took around 15 mins for my order to be ready. They are super strict about not crowding the store and I waited a few minutes outside before I was allowed in to collect my order. The process was easy and quite fast despite the cold winter weather. The food was great! The chicken was quite spicy but the sweetness of the spaghetti balanced it out. Super stoked that a Jollibee is now downtown!

great service but the wings wasn't that good compared to other location doesn't taste fresh at all

long line-up long wait even on a friday lunch time friendly happy service from the cashier who took my order had 2 chicken with spaghetti did not disappoint and the pineapple drink my 2nd time at jollibee and 1st at this location.

I like Jollibee but I thought this one was a little subpar. Maybe because they were in a rush but it took a while and my order wasn't hot.

Their fried chicken are the best and the gravy OMG! Must try their spaghetti too!!!