Upsidesonny
Google
We went to Jolly Beach for our honeymoon!||Firstly, the beach is incredible - it truly is. The pools are great, swim up bar is great, the service at the swim up bar and the bar near the coffee station is great, there are definitely some diamonds in the rough when it comes to the staff, as sadly not all staff members are welcoming, or seem to care at all - if anything a lot of the staff act like you’re an inconvenience- which is something we’ve never experienced before.||The fact this is a 3 star hotel shouldn’t mean that it acts like it, stars can increase - they shouldn’t be on the cusp of decreasing!! ||So pros: (let’s start with the positives!)||It is in a beautiful location, the beach is right at the hotel, and the water is so clear, the sunsets are incredible!!|The breakfast is the best meal, you know what you’re getting |The swim up bar is great and staff are always lovely |Again - a small handful of staff are so lovely, but it is so hit and miss|Margeret who works the tour desk is amazing, as is Judith who greets you for breakfast |You will always find a sun lounger, the pools are spaced out so not overcrowded at all ||Cons (sadly)|In no other reviews did I see anyone mention this and I am so surprised! The beach vendors. They will harass you every single day. The second we walked onto the beach the very first morning, we were approached and they even asked for our room number (which is what happens a lot on the resort from staff, so we actually thought he was part of the hotel) but he isn’t! They are relentless. For some part they aren’t too bad, but the majority will shout at you, stand on the skirts of the hotel on the beach and watch to see which tourists they can jump on the minute they leave the resort. ||The staff just dont seem happy you’re there, like a very small handful are so lovely and organised, whereas the majority honestly seem like youre annoying them by saying goodmorning to them!||The power goes out a lot, and so does the water mains - which is not ideal||You have to book 24h in advance to have your room cleaned which you have to pay for||We had housekeeping enter our room unnannounced and swapped our balcony chairs for different ones, we thought this was very invasive as we hadn’t booked a cleaning and they left the door unlocked||Honestly, overall we wouldnt return to this hotel but we would return to Antigua . I think the hotel thinks because they have a 3 star rating, theyre then allowed to give you 3 star service, but price the hotel at 4/5 star..||As it’s our honeymoon, i had communicated via email to the reception weeks before we came. Id asked for rose petals and bubbly to be put into our room as a surprise for my husband. They even asked what colour petals I wanted in the emails. Upon on arrival to our room, nothing was done and it was quite sad.