New Jorge Chávez International Airport

5-star facility with 3-star service. Transferred here twice recently. 1) No proper transfer channel between domestic and international flights - you have to exit and re-enter the airport. 3) Poor signage and very few staff speak English. 3) Boarding gates announced only one hour before departure, causing large crowds to gather in the central shopping and dining area (seems intentional). Beautiful new terminal, but still a long way to go in terms of passenger experience.

This airport is less than 6 months old and is going through some growing problems. But overall this is a large, clean and well designed facility and the lines moves along fast enough. But they could use few more workers to direct people and stop people from cutting lines.

A very modern airport thatvis easy to navigate around. Arrived for a domestic flight and within 30 minutes got my back checked, ticket and through airport security very efficient. Many options for shopping as well as places to eat.

If you're going to come to this airport as your layaway then I would highly suggest that you make sure it's at least 2 hours because the walk is far. This was my airport to catch my connecting flight to LAX and it was an hour layaway. My flight arrives a little early so it helped out a lot. The walk to just go past customs is far and if there a long line then it might take a while. Then the walk to the connecting gate is another distance where you have to walk through their little mall and then another path.

The new airport is MUCH better than the old one, and has many upgrades that have made it cleaner, sleeker, and more streamlined. A few observations from a North American as we traveled through it a few times over the course of a few weeks: -Immigration/Visa entering could use some work. The lines are long, and apparently they don’t stamp your passport anymore. They “might” post it online through their immigrations website so you can check your status, but ours was never updated. -Bathrooms are great! -There are limited food options when you are waiting before you do security. Great food options after security! -Delta doesn’t have a permanent stall (July 2025), so if you happen to arrive earlier and choose to hang out, restaurant surf, etc., be prepared to do so in the main entrance with limited seating and food options, as you cannot check in. We were told we could not pass security until we checked our bags, which included waiting until 3 hours before our intended flight departure time. -Currency conversion was a breeze. Make sure to ask for some smaller bills you can use. -Uber is available and is reasonably priced. Use it to directly leave the airport if you enjoy Uber. -Charging ports are extremely limited. Portable power banks are a must. -Self Checkout Kiosks work fairly well. Just be aware if you show up too early, there isn’t too much they can do for oh. It looks like they still have some updates left to do, but most of it appears to be complete. Again, a great improvement, just keep an eye out for some of the stuff mentioned above, and you should be good!

Historically bad airport!!!! They hand search your bag at the gate to prevent you from bringing liquids on the plane. Hello? What was the point of security? This is actually the craziest policy I’ve ever heard. Let me be clear: 1 you go through security. 2 you buy a water bottle, let’s say you buy it from Starbucks. 3 you are NOT allowed to bring the Starbucks water bottle on the plane!!!! Does that make any sense to anyone? Let’s not forget that the brand-new $30 billion airport conveniently doesn’t have a single water fountain. Idek what to think. If I was a flight attendant whose job it was to serve water to passengers, I’d be pissed. Absurd. I still can’t comprehend. I’ve never experienced anything like this. Very frustrating. I had to add a pic so y’all can understand me properly. Bills Mafia style folding tables at the gate so we can hand search every bag. Nuts.

Awful. Charging a cell phone was awful. The place looks like a jail with shops. The staff is useless. Whoever was in charge of this project made a killing. A lot of hype. The former airport was better. They should hire me next time. I'll get it right the first time.

Was my first experience in the “New” Airport Jorge Chávez! My way was quickly because choose to travel in Sunday. 2 nice bridges mark our welcome to the airport. When my taxi left me, people with orange jacket help in all. I win a troller to my bags and the people that rent them not are available to follow you offering that or the others with offering protect your bags. My friends told me that I have to walk a lot but didn’t was that with an authorized taxi. Inside the airport all was perfectly signed and people answer your questions very kindly. Machines and all are the last ones… totally modern and working very well and fast. The line to old people, disabilities and children are very important and are there in all the process Left my preferred country in the world with a kind of proud. A modern and confortable airport is great!!!!