La Casa at Royal Isabela

So arriving at this place you have to go through a security gate as it is a private property. The security guard will direct you to where you need to go to park and then someone will pick you up from your car and drive you the rest of the way in a golf cart. I had Andreas and he was great! When arriving at the restaurant and walking through the tower, the view is so beautiful that you forget that you came to dine. I forgot for almost 30 minutes. I sat at a far table near the sunken bar. Lexsa was my bartender and beautiful camarera. She had the most delightful spirit and warm presence. She was very helpful and attentive (y'all need to give her a raise or a bonus). Her personality fit the beautiful atmosphere of this restaurant. The drinks were flavorful and the food was amazing. This is one of those places that you have to go to when visiting Puerto Rico. Yes, it's on the west side of the island. I say it's worth the drive. I traveled to many places around the world. Everything together, this by far, is one of the best I've encountered.

Stopped here for lunch on our way to Rincon from San Juan. Bougie golf club atmosphere. We’re not those people and had a memorable time. Staff were very welcoming and friendly. Great food with a great view! Highly recommend if you’re looking to treat yourself!! We will be back!

We were genuinely excited to come here. We arrived around 11:00 a.m., and at first, the gentleman who greeted us was very kind and welcoming. Unfortunately, everything went downhill from there. Our waitress was friendly at the beginning, but shortly after taking our order she completely disappeared. We had to get up from our table to look for her, which is never something a customer should have to do. The wait time for the food was unacceptable. It was almost 1:00 p.m. and our food still hadn’t arrived. We kept waiting, convincing ourselves that the long wait must mean the food would be amazing especially since the views are absolutely stunning. Sadly, the food was a major disappointment. The majado de malanga was extremely salty, almost inedible. The salmon was also overwhelmingly salty. My in-laws became so sick from just tasting the food that they ended up vomiting in the restaurant, which was shocking and heartbreaking to witness. I ordered a fish club, and the fish tasted like a solid block of salt. I couldn’t eat it at all. We also ordered pizzas one arrived overly salty, and the others never arrived, even after repeatedly asking. I spoke directly with the manager, hoping for some kind of solution or accountability, but unfortunately, nothing was resolved. There was no real effort to fix the situation or make things right. Overall, this was an extremely disappointing experience. If you can avoid coming here, I honestly recommend that you do. The food was terrible, the service was poor, and the lack of solutions made it even worse. Coming all the way from Chicago and having such a mediocre and unpleasant dining experience was incredibly frustrating. Beautiful views alone do not make up for bad food and poor service.

Cannot recommend this place enough! We will be back 100%. We had an amazing dinner at 5:15 with multiple courses and saw the beautiful sunset. Our server was Pedro and he made the night incredible. We will be back to Jota because of him. Thank you, Pedro for your incredible hospitality and service.

This was my favorite upscale dining experience in PR! Jota is a beautiful space with a true farm-to-table menu and impeccable service — without any of the pretense that typically accompanies fine dining restaurants. I absolutely loved how warm and comfortable everyone was, while still being professional. As someone living with celiac disease, dining out — especially on the island — can be extremely difficult. I let Jota know ahead of time to make sure they could accommodate my gluten-free requests, and they assured me they would take care of me. And the moment I saw the menu with all the gf markings, I knew I was in good hands. On top of that, our awesome server, Pedro, walked me through each dish to let me know the modifications the kitchen would make to keep me safe. The food was outstanding and not-at-all fussy. It was simply high quality ingredients, prepared in thoughtful ways, with tons of flavor. I loved it all! I’m not a country club golfer who typically eats at fancy places, and I felt incredibly welcome and comfortable at Jota. Every single person I interacted with made this experience so wonderful!

Could be 10/10 but..... Food takes too long. Like unreasonably long. Kitchen needs attention in that regard. My plate was cold when it arrived evetually (eggs Benedict). Food taste and quality is however excellent. Waiter and service otherwise very attentive. Grounds and views makes it worth the visit.

Loved it here. The food and atmosphere was great. Our server Ramon was amazing and so helpful.

We had late dinner here our first night at the resort. Although the restaurant closes at 8pm and our reservation was for 7:45pm, we did not feel rushed and the food was very good. We originally sat outside, but it was too buggy and the waiter moved us inside without a problem. We also had breakfast here one morning, which was very good. for both breakfast and dinner, there weren’t too many options to choose from, but just enough to satisfy our cravings. Hot coffee can be better though; the one from the room tasted better. View is stunning.

El lugar y el trato es excelente. La amabilidad es única y el ambiente es hermoso con unas vistas que son para enamorarse y querer quedarse. I ordered a mocktail in accord with my liking it was excellent. The aguadillana salad was different yet the flavors and portion where adequate and surprising taste. For dinner I ordered the catch of the day, bacalao with mash and garbanzos. Mind you I am not a fish lover but this was to die for. Not a pig portion but adequate and it was delicious. Please visit you will not regret this. Puerto Rico cuisine at its finest.

Review of the Night: A Tale of Friendship, Expectations, and Overpriced Mediocrity Let's begin with the "fine dining" restaurant that had somehow achieved a 4-5 star rating on whatever mystery review site we trusted. Melissa, ever the realist, summed it up well: "For an established place, I was surprised at the lack of attentiveness and mediocre food--but hey, the location partly made up for it. Overall? A solid 4/10. Do not recommend." Fair. Then there was Carolyn, always noticing the details. "Service was terrible, food was overpriced, and my water glass stayed empty nearly the entire meal," she said. "Not a drop of genuine effort from anyone to make it right." Honestly, the poor woman might as well have been stranded in a desert. Vanessa had the most practical idea of the night: "I'd only go back with my own picnic basket. Parked on the lawn, away from the kitchen." She awarded the experience a generous 3/10, which, if we're being honest, felt a bit too kind. Michele, our resident comedian, offered a survival tip for any future diners: "The less you order, the better your experience will be!" Solid life advice, really. Emily didn't mince words: "Underwhelming," she said. One word, and that pretty much covered it. Alissa had high hopes for the evening. "I was really looking forward to experiencing the Royal Isabela," she began, with optimism that quickly deflated. "Unfortunately, outside of the watermelon crudo, the entire 4 hours were disappointing." At least we got one good bite, right? Chelsea, ever the optimist, pointed out the silver lining: "A beautiful setting and a group of amazing women made the night enjoyable. Sure, the service was lackluster and the food was overpriced, but the company was what made it all worthwhile for this mom!" It's all about perspective, really. Agnes, though, brought us back to earth: "The food is overpriced for what it tastes like." Straight to the point. And then Alicia, ever the problem-solver, had some solid advice for the place: "This restaurant would really benefit from active management of the floor and guest satisfaction." They should be taking notes. As for me? Well, I was just lucky to be in the company of all these women. "While the food might have been a solid C and the service left a lot to be desired, the company was top-notch. A night out with no teenage boys or testosterone in sight? Absolutely worth it." Moral of the story? Sometimes, it's not about the food. It's about the people you're with and the hilarious reviews that will follow.

This restaurant was in a beautiful setting in a beautiful island with beautiful people. However the service was not at level with the ambience or food. We were in phone hold for 29 minimum before making reservation on our own via Open Table. We were seated and forgotten. Bar forgot our drink order. However the food taste and quality was outstanding. Would definitely give them another try. On food alone they deserved 4 plus.

What a wonderful experience! We went here for Valentine's Day. The service was superb and we loved the beautiful view. There was live music which added to the ambiance. The food was excellent.

Well, we were excited to try. But no reservations (which they stop taking at 2pm) means no entering the property at all. We were excited to try for a table (at 4pm) or have a drink while we checked out the property for future reference. Nope, they would not let us in. Not very welcoming.

The food is amazing! The views are great! The employees are even better. The servers make sure everyone enjoys their meals

A genuinely disappointing experience. We had reservations, you have to check in with the guard up front, and when we did he said we had to park at the bottom of a hill and they would send a golf cart to pick us up. We waited and waited and finally hailed a golf cart going by and he took us to the top of a hill to the restaurant. We ordered an underwhelming appetizer of a charcuterie board and a round of drinks. We went ordered dinner and then we waited and waited and waited. At least an hour for our food to come out. In that hour not ONCE did the waiter come out to refill our water, see how we were doing, clear our plates, or offer another drink. Finally our food arrived. The food was ok at best. I had the risotto with fish but the fish was tough and chewy. You can tell when a fish is fresh; it's crumbly and tender- this was not the that. My dad had the seafood mofongo that was fine, my husband had the pork chop which was also fine, and my mom had the curry which was inedible from how spicy it was. We had to actively flag down one of the waitress' who asked how our food was, and we answered sincerely that it was only so-so, which she offered zero solutions for. My dad asked her for a glass of wine as she was trying to rush away. She did bring him the wine but didn't ask anyone else at the table if they would like anything else. And then we were on our own for more than an hour. We never had our water glasses refreshed, asked if we wanted another drink, or anything else. Our dirty plates sat in front and of us for more than thirty minutes before I had to get up and stand next to the kitchen door to ask for a to go box, and our bill. It was my mom's birthday and this place, the average plate is about $45. We could have gone to Chilis or Applebees and paid a fraction of the cost for exponentially better service. Frankly an embarrassment for the sort of establishment that this is supposed to be. After I had to stand up and wait by the kitchen to ask for our bill it took another FORTY MINUTES to receive our bill and our food to go. All in all we were at this "five star" restaurant for four hours, our waitress checked on us exactly one time in that entire time frame, the food was as good as any food you can find on the street and pay $14 for the plate, and zero apologies or acknowledgment was made from staff or management. So. Yeah. Don't come here

This is the most "resort-like" dining experience I've had in Puerto Rico which I normally wouldn't do while here because you can get such wonderful food at lower prices but I hadn't had a great glass of wine all trip so this was perfect. Beautiful view, delicious food, and great service. My son was hungry when we arrived but he devoured the cheese platter and queso flatbread. The scallop salad was delicious and came with a side of ulu (breadfruit) - which I rarely see on menus and was a super pleasant surprise. Expect to wait an hour for the food so don't be in a rush when you arrive (like we were unfortunately) and rather enjoy the view and some cocktails while you wait for a fresh, delicious meal.

Food was delicious.... Salmon tartar was delicious Loved the lobster Mac and cheese. Seafood platter with mofongo was also delicious.

Had a great meal here during our stay. Prices reflect the resort and are appropriate for what is received. I had the filet which was a HUGE piece (at least 10 oz) very fare for the price. Also happy was my hubby with his lobster ravioli which has white sauce. It was very filling for him too. I had left overs of my steak which was very tasty the next morning while I waited for my hubby to wake from a restful sleep. I totally love the staff too, who are attentive and happy to assist with the descriptions and recommendations. Love the drive to the resort and the views out to the ocean are very nice.

Amazing views and great service. We had the brick oven pizzas, highly recommend. We'll definitely be back.

We've been here many times and there is always a great atmosphere, great drinks, great food and great sunsets. Best restaurant on the west coast!