JSX

Airline · Orange County

JSX

Airline · Orange County

1

3000 Airway Ave, Costa Mesa, CA 92626

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Highlights

Skip TSA lines; enjoy free WiFi, drinks, and snacks.  

Featured in Conde Nast Traveler
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3000 Airway Ave, Costa Mesa, CA 92626 Get directions

jsx.com

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3000 Airway Ave, Costa Mesa, CA 92626 Get directions

+1 800 435 9579
jsx.com

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wifi

Last updated

Aug 16, 2025

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How to Fly Private Without Breaking the Bank

"Formerly known as JetSuiteX, the newly rebranded JSX terms its way of flying as 'hop-on jet service.' The public charter company started out by opening formerly private flights within a western triangulation of Oakland-Las Vegas-Orange County."

https://www.cntraveler.com/story/how-to-fly-private-semi-private-jets
View Postcard for JSX

Dolly P

Google
First experience flying on this airline, but it was great! Checked in instantly, had a nice waiting room to wait. Love that you only need to be there 20 mins before. We did get delayed, but they handled it beautifully. Kept us up to date and gave me a voucher for next time I fly with them, without me even asking. It was smooth sailing in the air with free snacks ,drinks, and wifi. Would definitely recommend it.

M&D

Google
Love the updates to the SNA location lounge as well as the quick and easy access! Highly recommend JSX!

Elena Lyutik

Google
This review is not for Santa Ana location but for JSX in general. Thank you for creating new locations constantly and for renovating your lounges, we appreciate your efforts for providing a semi private experience!

Jackie French

Google
The absolute best way to travel. You arrive at your destination and you don't feel exhausted like you do traveling when through normal airports/airlines. We fly from OC to Vegas and from the moment we leave our house until we arrive at our hotel is 2 hours. Maybe less. It's amazing. When you arrive at the terminal you walk right in, show them your ID, and you can be boarded in less than 5 minutes. You don't have to go through the actual airport at all. The waiting area is several rooms with couches. My husband forgot his book on a flight to Vegas once, and when we arrived to the terminal for our flight home we told the lady at the front desk and she dug through a box behind the counter and found it immediately. Also, there's often celebs flying on here. On our last flight, we got bumped from our seats with extra legroom for Kareem Abdul-Jabbar, which honestly, fair, he needed it more than us! We have thought about just planning our next trips to locations where JSX flies from now on. We love it so much.

Nicole Crawford

Google
The only way to fly! Super service and experience!

Jon Stone

Google
Once you fly JSX....you'll never want to fly any other airline. Highly recommend it!

Eric L

Google
Best ever. No airport terminal and no wait. Awesome

Ronnie Rodriguez

Google
JetSuiteX is absolutely, hands down the best way to travel. Staff was helpful and accommodating. The flight was so smooth and fast. Would recommend to everyone.
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Angela D.

Yelp
First time using JSX and it was an amazing experience. At the time of booking the ticket, John Wayne Airport was the destination from Dallas Fort Worth. I would of liked to land in Burbank but that option was not available to me. I was told that I could switch flights at Las Vegas to arrive at Burbank but that seemed more of an inconvenience than to drive myself to my final destination. I had my dog with me and I didn't want her to experience more anxiety than she needed to. Overall, this chartered flight allowed my dog in the cabin with me and not in a small carrier she can't fit into so I was very happy. The flight was on time, I got 2 alcohol beverages at no charge, arrived 20 minutes before boarding and it was a smooth ride throughout. The stewardess were so friendly and caring to make sure we were comfortable. Highly recommend and it's worth every penny. I want to fly like this all the time if I can afford it. The parking lot here is small and packed. If you have someone picking you up, they should come early so they can secure a spot by the door and wait in the car. Easy to find and private driveway so you're not in the hectic line of arrivals or departure lanes like you normally would have to navigate with the crowds.
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Cherie R.

Yelp
I love JSX and try not to fly anything else if I can help it. The prices are more than other airlines, but the convenience is worth it to me. You just show up 30 minutes before your flight; show your ID to the check-in agent and check your bag. There is no horrendous line or wait at JSX. They have a decent sized waiting lounge in OC with a couple of offshoot rooms for overflow and while you wait you can make yourself a nice cup of coffee from their machine that makes everything (lattes, cappuccino, hot chocolate, decaf, espresso, etc). I only wish they had adult beverages available like at a regular airport. My vacation starts when I arrive at the airport, but I just wait until I get on the plane to start cocktail hour. The planes are always really clean and flight staff super friendly and helpful. The jet gets to Vegas in less time than a big plane and seats 30 passengers. A big plus is Starlink which is free WiFi during the flight and has great connectivity. I would highly recommend that everyone try JSX at least once. Maybe splurge for your bday and let JSX ruin you forever where you will never fly regular again. Cheers!
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Carla P.

Yelp
Have flown JSX many times. Not sure what happened. Been on 2 flights over the last week. No AC, no water in lavatory, electrical outlet doesn't work and husband seat won't stay in upright position. Plus flight delayed twice, with a 6 hour delay
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Mary Ann F.

Yelp
I was expecting this airline was going to be Epic from what I've heard from a ton of people! Wrong, the waiting room at John Wayne was very small and not much to speak about but this didn't bother me much. The airplane itself was scary, the arm rest was broken so my arm kept getting inside the area the tray table is kept..;not comfortable or nice. We had to put our carry on in this bin at the front of the plane. The stewardess was NO HELP what so ever! Maybe she just assumes everyone has taken this airline before, NOT. Also there was a little step up to the seat which was pretty dangerous and I almost fell,..The stewardess was suffering from "pretty privilege" since she was absolutely not helpful to me at all! When the plane landed I thought it was gonna fall apart, talk about rickety... After arriving at their terminal which all by itself on Rock Ave. I had to call a cab since there weren't any waiting and Uber didn't service this area... What a miserable experience!
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Ryan S.

Yelp
Simple and easy, super friendly staff that make you feel welcome. To Vegas from OC EVERY TIME!
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Elisa G.

Yelp
Try this and you will get Jet Blue points while being treated like a VIP. Best staff ever and the only way to fly from now on!! I highly recommend!! I'm so happy and want to stay on the plane! Everyone is so nice and accommodating and happy to work here!! What a pleasure to be on board!!
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Eric M.

Yelp
JSX, the best way to fly. Travelled from Santa Ana to Vegas on JSX airlines. JSX is efficient, the staff is accommodating and the planes are clean. The flight was delayed a bit, but that wasn't the end of the world. If you can travel with JSX, I highly recommend them as your travel supplier.
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Ashton K.

Yelp
Best flight I've had in years. The service, the timing, everything beats commercial airlines.
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James A.

Yelp
The last year this brand has completely lost It's appeal. Every single flight is now delayed up to 3 hours. Been a fan since day one but they are now making travel to other airlines a better choice. These Airplanes have more mechanical issues than Ever before. Uncomfortable thought.
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Tim K.

Yelp
This was the best flight I've ever had! Don't listen to the "Karens" complaining and grumbling about petty crap! I flew from the OC to Vegas and the flight was amazing all the way around! It was such a blessing! The pilots are amazing and it was soooooo good! They didn't take off on time but I don't care they got us there safe and the experience was epic!
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Chris K.

Yelp
Love flying JSX. No TSA line, no crazy passengers (haven't seen any crazy ones yet), super quick in and out, first class friendly staffs, clean, good WiFi, and great seats, And super easy to use Uber, car rental and valet park. I highly ecommend right side seats. You just gotta try this huge space and seat with 2 power outlets.
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Michael L.

Yelp
Flew SNA to LAS couple times and it was pretty good. You can use CODE: 8RIPR0 for $20 OFF your flight. Good experience!!!
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D C.

Yelp
Small limited offering charter. Base fares often exceed first class fares at SNA. Dont have to deal with TSA though. Lounge is small and sad. Low quality drip coffee and a water dispenser. Nothing remotely lux about the experience. Was fun when it first launched but seems tired and expensive now.
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Master B.

Yelp
With all the delays...it doesn't save you that much time in comparison to flying commercial....why even pay for the premium??
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Bobby L.

Yelp
Last three times I have flown JSX. Very late departures. Today turned around after an hour on the runway with no air conditioning. Not feeling good about service going forward.
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Marco R.

Yelp
It's good until it isn't.. UPDATE: I really miss the good old days of JSX. The staff checking you in used to be so friendly and polite, it was such a welcoming experience and felt upscale. Now it's these 3 angry women the last several times. Especially the older Hispanic one, you say hello and she ignores you, actually gives you a glare as she walks past. They treat you like typical angry airport staff/TSA, no luxury experience. If there's any issue with your seats, oh man. GOOD LUCK getting them to be hospitable and helpful. They changed the staff and since then it's been rough. Bring back the type of employees who wanted to be there, who enjoyed talking with the customers. This new batch is society's decline. And finally- the restrooms are still smelly and dirty. The convenience is good but there's some major kinks. The Santa Ana location is just WAY too small for 2 flights at the same time. The waiting area is cramped and there's no where near enough seating, people are always stuck standing around making the area even more cramped and it gives me such anxiety before flying. The flight attendants also used to be really friendly and nice and the last few flights they behave like they hate the customers. Also for only having one attendant they need to multitask so it's smoother operating. For example, when the flight is delayed or we are slow to board, take the drink orders. This last flight service was awful, the blonde woman didn't acknowledge anyone boarding and would only serve a few people at a time. By the time she took the drink orders and got them delivered to everyone and then the snacks we didn't even have time to finish them before she came back around collecting the trash, and this was on a 1.5hr flight. There should have been time for 2 rounds for sure. Also this last flight had several huge dogs on board that were very aggressive, barking and whining in the lounge and then going up to the other passengers and their dogs, including mine once seated on the plane. I actually had to push one dog away as the owner just let it approach my dog after we were seated on the plane and wouldn't stop it from getting in my poor dogs face. I could have sworn there was a weight limit or obligation to crate/restrain certain pets on these flights but this time there was none of that. I appreciate how freely JSX allows our pets in the cabin but at the same time, there are bad owners that compromise the safety and comfort of the other pets flying. The bathrooms also desperately need to be tended to consistently. The last several times I've flown, the lounge bathrooms are smelly, dirty and unkempt. How hard is it to clean regularly and put some air freshener products? For the prices JSX is now charging there should also be some complimentary products for use in the bathrooms as well. I really hope they hire some better customer service agents on their phone lines as well. Recently we were trying to get ahold of the physical location but could only be routed to the call center and the woman who answered was so rude and unhelpful. The hold recording states they are a 5 star airline but the lack of respect and hospitality from their call center is lacking tremendously I hope they read the reviews and take into consideration what their customers expect and need in order to make this an ideal service.
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George G.

Yelp
It costs more money, but literally worth every penny. Best flying experience I've had in years. Will not hesitate to book again. Only thing missing is a bar in their waiting rooms, but hey, you can't have everything.

Monique V.

Yelp
I have nothing but good things to say. I departed from Santa Ana to Las Vegas this past Saturday. It was easy to check in. We arrived 20 minutes before departing time and had no problem. Staff was friendly. Staff greeted me and helped us right away. Waiting room was clean. Flight was on time. Flight went smooth. We got drinks and snacks. It was a short flight. Worth every penny to avoid 3-4 hours of driving. The Las Vegas location was also clean and they offered drinks and snacks well we waited to head back home. Flight was delayed but they communicated and gave us a new accurate time and I have no complaints. I had plenty of space at my seat, I had room to place my carry on backpack and had room to feel comfortable. I noticed if you had larger luggage it was easy to check in, as well as they had it ready for you when you got off the plane. I would highly recommend this airline.

Bill M.

Yelp
The worst customer service ever plane is three hours late and if you complain, all they do is offer you a refund like that's gonna get you to your destination. I fly this airline at least 3 to 4 times a year. I'll neverfly it again.
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George H.

Yelp
Love that they allow dogs on the flights. Just came back from Carmel, CA & flight was great. This is our first flight w/JSX & my puppy was fine but a bit nervous as this was his first trip on a plane. Understandable as with the noise during takeoff but he jumped on my lap & stayed all through the 1 hour flight. We are soooo pleased that my puppy can now travel with us. Look forward to our next trip w/JSX.
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Alex K.

Yelp
** 4.5 stars ** Hope JSX doesn't get too popular so flights are not oversold and get overly pricey. Closest thing to a private jet. You valet park and walk 10 feet into the terminal to check in. From parking to check-in has usually been within 10-15 minutes. No TSA to deal with, no long lines, no dealing with automated machines to get boarding passes and luggage tags. No lines to check your bags. No need to arrive 1 hour before your flight. Even flying first and being TSA pre-checked is a much longer process than flying JSX. The SNA - LV flight is only 35 minutes so it is just enough time to down a drink or two before landing. Neither the SNA nor LV terminals are close to being as nice as a club lounge and do not have the food and beverage choices, however, we usual don't plan on being there very long. Seating is 1 & 1 with a shared arm rest drink holder as can be seen in 1 of my photos. The aisle separates the arm rest/drink holder. All seats are window and aisle on west coast flights now.

Matt D.

Yelp
I was a frequent traveler and fan of JSX. It used to be a pleasant experience checking in with friendly people. Now? It seems everybody at the front desk is angry and treat you with disgust. The staff is poorly trained, with everybody having a different understanding of the pet policy. My wife and I travel several times a month with our 15 lb service dog (without issue). We pay the Pet in Cabin fee as we found it was just easier as we never knew what to expect. The last time we went, we were denied access to the flight with our dog in a TSA approved carrier, not wanting to miss important meetings we had in Las Vegas the next day, we offer to pay for an additional seat (part of their pet policy), I wasn't concerned with the price, I had to have our dog with us. The abrasive staff told me I was "privileged" after I said it would not be a problem if we had to pay with another seat. Instead of selling another seat, she chose to be unhelpful. I asked what that meant as it seemed uncalled for, she refused to answer, we asked for our IDs back and she denied the request. I had to demand she return our IDs and the other staff urged her to. Leslie was apparently having a bad day and felt like mistreating others was a way to make her feel better. We eventually got our IDs back (reluctantly) and went home, we lost $400 for a car rental at the destination and missed 2 important appointments. I cannot in good faith fly this airline any longer, what a shame to see it deteriorate.
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Jeff B.

Yelp
Being a medium spending Vegas gambler, MGM Resorts offered me a credit towards a flight on JSX from Santa Ana to Vegas. I needed to take a solo trip over and back so why not give this a chance. First, you can usually find flight (right now) for $99 if you book in advance. Similarly, Southwest is $49 for certain flights, but you get what you pay for. The booking was done for me, so that was easy. I had 3 flights to choose from leaving on a Sunday, but only 1 flight available to return on Tuesday. Thanks to traffic, I arrived only 15 minutes before the flight. There was also confusion in the small parking lot as cars that were dropping people off didn't seem to know where to go. I finally just hopped out in the driveway because we weren't moving at the moment. No problem. While I was standing in a short line waiting to be checked in, a JSX employee asked me for my ID and a the (what seems to be now standard) Covid-19 questions to help speed the process of getting my boarding pass. I think the check in took less than 10 minutes. The waiting room is small, although it appears to be 3 rooms? I didn't have time to check them all out because we told they were ready to board in about 3 minutes. You walk down a short regular office looking hallways, and right onto the plane! Talk about your curbside service! The plane is a smaller jet, but you can still stand up to walk to your seat. First thing I noticed is while the plane it clean, it shows some wear and tear. I was tired and hoping to maybe close my eyes a bit, but the seats weren't high enough to rest my head. I was in row 2 though so I have a great view of the ground as we flew to Vegas to keep me entertained. The captain came on to provide some flight information, timing, altitude, and a Vegas weather update. They have regular outlets to charge your phone or run your laptop. How awesome is that?!? However, there's was no internet. Being only a 40 minute flight, we were offered a free beverage (both alcoholic and non-acholic) and a small snack that was a little more than Cheeto's. Upon arrival in Vegas, we were asked to remain on the plane while they unloaded our luggage. When I got off the plane, I understood why we waited. All our luggage was in a row, with the handles extended for easy grab and go. All in all a great flight. Again though, the parking lot in Vegas was a little confusing. It's pretty tiny and not a lot of room for loading passengers, but people did get picked up. Total time to get from my house to my Vegas hotel? About 2 hours, and for the most part, stress free.
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Jason D.

Yelp
A great alternative to flying with the major commercial airlines. A little more than double the price but the lounges are amazing and it's the closet thing to flying private. I do recommend JSX

Ewa G.

Yelp
I am sitting at a JSX lounge in Phoenix, waiting for my flight. I have flown this airline several times in the past. Each time it was a great experience. How is it that these gate agents are smiling;, they are kind and accommodating? They volunteer helpful advice regarding luggage. How are they so different from typical (there are some exceptions) gate agents for major airlines, who are abrasive and dismissive , making you feel like a bother every time you fly? I am in awe at the attitudes of these young people at the Phoenix airport. Amazing job! Thank you for your positive attitude and kindness.
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Bill K.

Yelp
Never again. First off the convenience of quick onboarding sis greatly overshadowed by multiple delays. Over 3 hours for a simple flight from Santa Ana to Vegas. Nothing to do but munch on some crappy chips. Crammed into a room with a bunch of strangers and Jair quietness. Horribly uncomfortable. No food. No drinks. Nothing to make up for the inconvenience. Not even a sorry. Missed a very important dinner due to delays and the reality is I could've drive. There much faster and for more comfortably. I haven't even gotten on the plane yet. But am stuck now. Expensive as first class on a normal airline but with 3rd worlds service. I
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Julie P.

Yelp
I would choose JSX over a traditional commercial flight at any opportunity. I love the pleasant positive attitudes of every single staff member I encountered. I love that check in is simple and easy and there is no long security line. I flew JSX to Reno and back and both directions I was so pleased with all the staff interactions. The plane on the way up was smaller and a bit nicer than the plane on the way back although both are very clean with more comfortable seating and room than a normal commercial plane. The terminal lacks adequate seating. although you only need to check on 20-30 minutes before a flight so you won't sit long anyway. You don't have to take off shoes, just take your electronics out and carry them in your arms for about 8 steps and you are done. No overhead bin so what you carry on goes under the seat in front of you. The plane back was larger and not as nice as the smaller plane. There is no in flight entertainment but it is only a short flight. I didn't love that terminal which l
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Robin L.

Yelp
I "heart" JSX and if I have a choice/the flight is reasonable, I will always 100%, hands down choose to fly on this airline vs. any other. Why would I fly anywhere else, when I can literally show up 20 minutes before my flight and be totally fine on timing? Why would I fly anywhere else, when I can wait in the comfort of their tiny off-the-main-airport area, limiting my contact with a gabillion other travelers? Why would I fly anywhere else, when I know that my luggage will be unloaded and waiting for me as I deplane so I can grab on my way out? I could go on and on, but I'll just hit the highlights instead. We found JSX years ago when we booked a flight on JetBlue through SNA and it was fulfilled by Jet Suite (their previous name). I can't express how happy I am to have happened upon it because it has literally changed the game of flying. Here's the service in a nutshell: JSX is an airline that flies a number of short distance itineraries on small jets that seat maybe 36ish people. (There is 2 seats on one side of the aisle and 1 seat on the other side of the aisle). Since the airline flies out of a private terminal just around the corner from busy SNA, you don't have to deal with the crazy parking situation, nor the bustling ticket area, nor the security lines nor baggage claim nor a ton of people. You can show up around 20 minutes before the flight and then you walk onto your plane where they will give you a free drink (alcoholic or non) plus some premium snacks like brownie brittle or harvest snap peas. When you land, they keep you on the plane while they take out the luggage and then you literally grab your bag as you walk into their terminal and leave. It's easy, it's convenient and it's comfortable since everyone is SO nice. This particular JSX area is in a great location (literally right around the corner from SNA) and the people at check-in are always super nice. The waiting area is nothing fancy, but it's fine and I can't complain when it's relatively uncrowded compared to being at the actual airport. While we try not to park here if we can get away with it, we did it the other day and it was easy. I should also mention that it ALWAYS has a clean restroom. Flights on JSX can be very reasonably priced if you are flexible in the timing they offer. This is not a fancy private jet or anything...it's a functional and clean plane where they have stripped out all the things you hate about the airport/flying.

Victor K.

Yelp
No better way to fly! I missed my return flight but was promptly rescheduled. Very helpful staff.
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Josh D.

Yelp
Absolutely stay away and fly normal airlines. Paid several thousand dollars for concert tickets in Vegas. I booked with United months in advance. For no reason United switched my tickets to their "partner" JSX. I was very Leary and called to switch back to my normal flight. They gave me the run around and didn't want to, kept trying to sweet talk me saying how much better it is. Arrived on a nice day, the flight was delayed ALL day. Very awkward small room with strangers who were angry and pissed off. My original United flight took off and landed on time, yet JSX refused to fly due to scattered showers. My friends landed with southwest at the same our flight was supposed to land we would've landed sent me photos with perfect clear skies. They ended up canceling the flight due to "pilot legality" which basically means since the crew sat around all day they didn't have to fly. Total BULLSHIT. No apology, JSX even is giving me a hard time trying to get a refund. A simple 45 min flight turned into 8 hours of sitting in a tiny room, no vending machines, no food only for them to decide they don't want to fly. All while other airlines are flying into Vegas just fine. I lost out on several thousand dollar concert tickets and they couldn't care less. Other people waiting spent $10,000 for Drake tickets and they lost out. Biggest joke airline company. I would've had better luck with spirit airline budget flight.
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Dara W.

Yelp
Yes the convenience is wonderful, however it stops there. Miranda in Customer Service has to be one of the rudest people on the planet. I'll wait in at Southwest and not deal with attitude.

Joyce A.

Yelp
Horrible Horrible left Orange County delayed two times lounge not clean no vending machines for cold water or snacks or any offering of such Leaving Las Vegas Again delay delay no air conditioning in lounge yep you heard it no a/c we were all so hot and extremely annoyed No offering of vending machine with snacks or cold bottle waters nor did they have Oh they had water but not cold My son said we paid a lot of money for this plane thinking the flight experience would make the trip more fun not worth the money at all !!! We are all very annoyed and extremely disappointed

Margarethe S.

Yelp
fantastic experience from check-in to flight to having a rental car waiting upon landing.
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Donna G.

Yelp
You must arrive well before the flight MORE than 20 minutes or your seats are given away. Apparently the person who runs this franchise is a driving the service down. I do not recommend this location.
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Michele D.

Yelp
First timer using JSX. I flew round trip from Orange County to Dallas Love Field. I didn't know what to expect at first, but quickly I realized it was more than just a semi-private jet airline. What can I say, I LOVED JSX, from the getgo. The customer service, beyond my expectations. You get yummy snacks on flight, cheese and crackers with fruit, alcohol beverages, tea, fountain drinks, all included during your flight. This experience reminds me of the once upon a time awesome airline, Virgin America, but smaller. Going to, there was a total of 9 passengers, and coming back there was 13 passengers. The jets seat 30 passengers. The only thing lacking is in flight entertainment, so bring your own entertainment, and dress warmly, it's like a meat locker. Coming back from Dallas, our flight attendant, Nancy, was awesome. Flying.....the way it should be...without the hassles. If you try JSX, you'll never want to go on commercial flights again!!! And you get your luggage in under 5 minutes after your flight. Worth every penny. Highly recommended!!! This is now my way of flying....
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Josh K.

Yelp
They used to be unreliable but my last 6 flights with them have been excellent! They're a tremendous value and save us a TON of time! We use them all the time!!
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Cindy B.

Yelp
I'M NEVER DRIVING TO VEGAS AGAIN! Tip: if you're catching an Uber on Vegas arrival, use this address: 235 E. Tropicana. I could've confirmed my Uber trip before deplaning. My luggage was waiting for me on the tarmac, and then it was a quick walk to the pickup point. Also, you can text inflight! My daughter was able to DM on IG, as well.
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Ron C.

Yelp
The Santa Ana location isn't bad. While not a part of the main airport (Which in some ways is appealing) I found there is a bit of flexibility with this airline. Case in point: My travel time, which was later, got pushed back by a few hours. However, there were seats available on an earlier flight and so I didn't have to wait around in the lobby and took off not long after I arrived. Speaking of lobby, Covid has wrecked the generosity found in it. The amount of beverages and snacks is pathetic these days but I get it. I'm sure I'll be back.
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Kimbale L.

Yelp
I must say when I first found this company about 2 years ago they were great! On time, nice staff, clean planes but now, they've turned into second rate type airline. In regards to the staff, I'm mainly speaking about the group out of John Wayne airport. They are rude, short on patience and apparently forgot what great customer service is all about.. however coming out of Las Vegas is wayyy better! The staff there are so nice and treat you the way it use to be, however the waiting area is not up to par. ‍ The old Las Vegas hanger had more of that private jet feel, the new one feels miss matched and I just have to say that sitting in a hot hanger, waiting for your plane to leave is just not my idea of fun, but to each is own
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Kieu La La T.

Yelp
Just took a flight from OC to the Bay on JSX and it was literally the best airport/travel experience I've had. 1. No TSA lines 2. You're not fighting the crowds at the main airport (you're flying out of the private terminal) 3. There's only about 30 seats on each jet so the check in and boarding is super fast and easy 4. No need to check in the day before 5. Free drinks (including alcohol) and snacks at the lounge and on the plane The prices were just a smidge higher than Southwest Airlines if you book ahead of time. I will defiantly fly JSX again.

Michael M.

Yelp
Great staff and as easy as it can get. The seating was spacious and the planes were super clean.

Bruce A.

Yelp
Great service, happy professional employees and JSX just make my life so easy for business and visiting family. For the unhappy people writing mediocre reviews here's free therapy, please add in your reviews what semi-private jet flight service is better so you can realize the complaining is just you being unhappy. JSX makes my family feel like their family!

Matt O.

Yelp
What an amazing experience! Wait... beyond amazing.... why... They mention to arrive 20 min prior, and being naive we arrived 35 min prior and admittedly got bored.... because we shouldn't have been there yet! If you want to arrive, check in, & board immediately here you go. It's true that they're no real amenities in the waiting area other than coffee and water, but no need because you shouldn't be in there anyway. Arrive (20 min prior), friendly greeting (check in), great service, board, receive more kindness, drink cocktail, and you're in Vegas to roll dice... Literally couldn't be better. Thank you JSX!
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Patti P.

Yelp
Direct flights from Reno-Orange County makes it so much easier and stress free for my elderly mother. She needs assistance boarding and the employees have been attentive and helpful. This is my mother's favorite way to travel to visit family. The flights have been on time and we no longer have to hassle with long lines and busy airports!
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Amber C.

Yelp
Beware of what baggage you decide to bring on their plane as they do not handle bags with care. My leather bag went on the plane brand new and came off looking like it was pulled out and dragged on the asphalt. When I contacted customer service they told me this was "normal wear & tear" and only offered a $50 travel voucher.

Bill P.

Yelp
My family and I flew from OC to Reno and back again. The flight both ways was smooth. The staff was friendly and professional. I would not hesitate to fly with JSX again.

Eric D.

Yelp
Last few times they have been hours of delays. Poor communication and lousy service.
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Kathy K.

Yelp
Awesome way to fly but take Uber or Lyft here parking is $35 a day! I won't get reimbursed that much from work so I got screwed not knowing that. Other than that it's awesome. You are treated like a private rider the same as NetJets or any other private carrier but without the price! No lines, nice lounge, free drinks on board. Wish they'd fly to Sacramento from Orange County I would use them all the time!
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Mary M.

Yelp
JSX is my favorite way to fly they are always on time providing friendly service and easy access to many destinations. Highly recommend using this airline with no concerns at all!