adam C.
Google
Nice little airport on the coast.
-3 different ATMs side by side at the west end of the lobby, before entering departures customs.
-Some car rental, tour rentals, tourist shops, coffee shop, Bar. washrooms right outside arrivals.
-I landed here with United airlines from houston around 11:30am. and took off with WestJet to Toronto delayed to around 4pm (delay because of westjet deiceing in canada, not roatan)
-The pilots say both before landing and before takeoff that the runway at Roatan is bumpy, and to be prepared. There was a little bit of bumps, but it wasnt anything more then a slightly bumpy ride for me.
Arrival:
-There is no Jet bridges, all planes use stairs. They brought the stairs up fast to our plane, and every plane i watched them do while we waited for our plane when leaveing. A good ground crew.
-My plane arriving was a mostly empty 737, so not too many people, and you go right to a que line for passport control, where you either fill out a form online in advance, or online with your phone from the "scan here" boards while in the que line. Or a agent will hand out a paper form for you as you enter the que line. The passport control went slowly, there was 3 officers working, and 1 got up and left for some reason, and another one had a major issue with a guys passport so he was stuck on him for 20 min, so it went slowly with 1 person untill the others started again.
-Small baggage claim right behind the passport desks, then exit to airport main lobby.
Departure:
-departing i walked to the airport from hotel economica just down the street, walked past the checkpoint at the entrance to airport, no one asked me or came out of the booth.
-Checked in at westjets single counter, but there was no line. Checked my baggage.
-Went to the departures customs, you again need to have a online or paper copy filled out for exiting honduras. Westjet had a "scan here" thing at their counter, and the airport has free Wifi.
-Small passport control after, and then security. no line for both. -security has a full body scanner but they were not useing it. just the walk through metal detector.
-The lounge area is small, its a small "L" shape, with limited seating for the size of the flights. There is 4 gates, which were glass doors to the planes outside. the bigger planes (westjet, American, Delta, United) had small counters and ropes to put up, and the smaller local ones just had a line of people. but the lounge was not big enough for the 2-3 large narrowbody planes and couple smaller planes departing within 1 hour.
-The jazz cafe in the lounge ran out of food because there was so many people, and the bar in the corner where i spent the last of my Honduras cash, ran out of cold coca cola so gave me glass with ice. not a big deal for me but it showed the amount of people stressed the restaurants.
-there is 2 water coolers in the room to drink water from, i filled up my water bottle from one, but the other was empty.
-When my westjet plane was lineing up to board, another big plane also started lining up right beside us and the lines merged in the middle aisle and it was confusing who was in what line. Small lounge.
-It was nice to be able to see the planes through the big glass windows, only a few feet away, you can watch them arrive.
-There is signs around the airport, inside and out, about the "big upgrades and lots of money" going to the airport soon, but there is no date posted for this to start or end, so we will see. Sopost to make the terminal bigger.
Overall a decent experience for a small airport
