katie m.
Yelp
One of the worst experiences I have ever had. Carlos was the "bouncer" and took a real, 20 year-old ID, when we walked through the door. He was rude, but we thought maybe it was restaurant policy to take underage IDs until you leave. So, we went back up at the end of our meal and asked for it back. He refused to give it back and claimed it was fake. He was incredibly rude. He refused to give it back, even after we said we'd call the police. So, we had to call the police.
On the phone with the dispatcher, she asked me if anyone involved had any weapons. I asked Carlos the bouncer if he did to make sure (since I knew my friend and I didn't). He was incredibly rude and told me that it was none of my business. Even after I informed him that the 911 dispatcher has asked if he had a weapon, he refused to answer until the 4th time I asked him.
Finally, as soon as the police officer arrived, he grabbed the handful of IDs and took off down the street and didn't stop when asked to by the officer. He didn't return until another bouncer called him on the phone minutes later. When he finally came back, he shrugged and said "It was real, just double checking." He finally handed the ID over. We asked him to apologize, and he said "I don't owe you an apology." The police officer then talked to him. I don't know what he said because we were grateful to finally be able to leave.
I have never been treated so disrespectfully at a restaurant. On top of that, they also got our order wrong and brought the receipt late. I will say our actual waiter was very nice at least, and the inside had a nice ambiance.
Overall, very disappointed with the treatment at the door and the fact that no employees from the inside came to assist the situation. I'd go to any other Mexican restaurant over this one.