JUFA Hotel Salzburg City

Amazing hotel! Staff was friendly, the location was super close to the center, running/bike trails right outside of the hotel, room was very clean and nice! TVs were good sizes as well. The drinks were also reasonably priced for a hotel. The best part was the food. Breakfast was amazing the only thing is they don’t have scrambled eggs but everything else was 10/10 THE VIEW FROM OUR HOTEL WAS INCREDIBLE!! That alone is a 10/10 😍❤️‍🔥 Dog friendly as well :)

I am writing this review with great dismay regarding our stay at this hotel, which I consider absolutely unacceptable! Upon checking into a room that was apparently not cleaned from previous guests, we were greeted by a smell of dirt and chaos. Instead of taking responsibility for their inadequate service, the staff told us to go to the storage and get our own sheets. How is that possible? Moreover, we were told to clean our own room because there were no housekeepers available at that time. We believe that with such a major oversight, someone from the staff should have taken care of it, regardless of who they were, because it is unacceptable for us to clean up after other guests. Why are we paying for a night then? The next day, when we sought a resolution to the problem, the front desk staff behaved rudely and disinterestedly. Instead of sympathy and understanding, we were met with indifference, which only intensified our feelings of being ignored. After a long wait for the manager's opinion, a "compensation" was offered in the form of breakfast, dinner, and a 20% discount on the first night. The breakfast, which was indeed good, was served to us only for one day, after which we were forced to pay for it. What kind of compensation is that? The promised 20% discount on the first night was never applied to our bill. When we inquired about it, the response was vague and unconvincing, leaving us with the feeling of being cheated. After all these inconveniences, we feel compelled to file an official complaint against this hotel. This situation left a very negative impression on our stay in Salzburg. We are disappointed with the staff's attitude and the inadequate cleanliness of the hotel. I would not recommend this hotel to anyone! I hope future guests have a better experience, but we certainly will not return here. I attach photos of the room when we accommodate.

Hotel is just a 10 minute walk from the town centre. Everything you need to see and do within easy walking distance. ||Hotel room very nice, clean and the double room has plenty of space. Hotel has a great lounge to relax, chat and have a drink in.||Breakfast is your normal continual but you can order your eggs how you like. If you don’t drink normal milk, just ask and they will make fresh with oat milk.

Very warm welcome, modern, clean and well heated room. Superb bathroom. Small outdoor parking in front of the hotel (safe area). The best: the restaurant and especially the very nice bar which also does snacks, open 24/7 and the person who stays the night in the hotel is very friendly and knows how to make great cocktails ! Immediate proximity by foot to the hyper-center ! No fridge. Appreciable possibility of late check-out (2 p.m. instead of 12 p.m. for €20).

Very good stay, the hotel was so close to the city centre, a nice walk and you're there! A bit expensive (we payed €21 each person for breakfast even though the food was a lot) but the rooms were comfortable and everyone was kind (except they had no idea what gluten is and as a celiac person I found it very disappointing). There's also a free car park outside the hotel!

We had a wonderful time staying at the Jufa Hotel Salzburg. Our room was spotlessly clean and had all we needed and more. The views were a dream and it was great returning to our room after a busy day sightseeing and finding the room cleaned and tidied up on a daily basis. We walked from the hotel to the old town, which was perfect. We are looking forward to returning to Jufa hotel when we next visit Salzburg.

It started with a disinterested and unhelpful person on front reception and only went downhill from there. The room itself is not very functional as there isn’t space to even lay one large suitcase opened. There are no power outlets or usb points on either side of the bed, so any phone charging can only be done on the narrow counter to the front of the bed. There was an empty space for what I presume is a soap dispenser in the bathroom and no other soap was made available at the basin. The body wash dispenser in the shower was empty forcing us to use our own. Finally of the 9 hotels we have visited so far on this trip, the breakfast menu has been the poorest selection, no juices at all, boiled eggs only, no pastries apart from a plain croissant. Just very poor overall experience and I’ll not be returning to a Jufa hotel any time soon.

Location was amazing. Breakfast had great selection. Room was small but enough for a couple. I’m deducting 1 star because of the reception staff. They were not very welcoming and service felt rushed. When we checked in, our room wasn’t ready yet which was fine, but the receptionist gave an impression that she couldn’t be bothered. When we came back the same night after sightseeing, the new receptionist was nowhere to be found for a good 5-10mins. When she showed up, she looked confused as to what we were doing there. Maybe because we’re not white? That was how it felt at least. Not sure yet if we’ll give this hotel another try next time we’re in Salzburg.

The sign says "hotel" but it should really be called a hostel. I'm under the impression that this was a recent rebrand. The rooms are snug as a bug in a rug. In our double room there wasn't a place lay the suitcase down other than on the bed. She's a basic and no frills place that is tucked away from old town (approx 20 minute walk). For the price, it's not bad, but she is needing some basic upkeep to keep it looking nice.

(Summer?) Rate $220. NOT close to old town. 19 minutes walking, 16 by bus is estimated. Its in suburb looking area. NO restaurants nearby. I saw no staff in their 24hour cafe. Walking to bridge is too far, path is not straight, ie left/right, left/right, no bus goes there, saw many people waiting 4 taxi in lobby. Very small room for 1 person. Shower Very tiny, hard to completely close. Customers were very old people, including groups. No young/tourists. No view. This is like those tiny freeway hotels in europe. It says this was a dorm.

Not bad. Pros: Free wifi, linen, towel, breakfast. Breakfast was good. Not need to bring linen at check-out. I was at 8 female room (but partially separated half; 4 and 4). At my side, 2nd night was only me (other side was 2). not full. meaning it was quiet. Desk and chairs in the room, and internet works in the room. No password. Cons: Far from Salzburg central station (Hbf). 30+ students (elementary or middle school) stayed, so it was noisy at breakfast time.

JUFA Salzburg is one of a chain of " budget hotels" in and around Austria and Germany. It was clean, had an excellent location central to the shops and major city sights. However, JUFA definitely has hostel tendencies--austere rooms, twin sized beds with an occasional bunk, lockers in some of the rooms, no amenities or toiletries. However, they do serve a complimentary breakfast (nothing fancy, typical Euro breakfast with rolls/cheese/salami/fruit/etc) and also have a food counter/cafe for late night snacking--very important for the jet-lagged. My only real complaint about this place is that the wifi only works in the lobby and you need to request a username and login from the front desk. Pro tip: only 1 username/password for wifi per device. We stayed in the hotel part of JUFA, and the people we were travelling with stayed in the field house. We really didn't see much of a difference at all, aside from the layout of the rooms. One luxury that I did notice was that our room in the hotel part came with towel warmers in the bathroom. Why don't more places have these!? All of the people at the front desk were very kind and had good suggestions on what see and where to eat. They also have a couple electric bikes that you can rent for EU 1.50/hr. I highly recommend it--everyone in Salzburg bikes and it is a great way to get around town.

Near the City of Salzburg. Friendly personal. Good breakfast. A lot of young people. Nice low cost hostel with small but clean rooms.

You know the company is doing a good job when you don't want to leave! JUFA hostel was wonderful. A full breakfast, bedding, and towels where provided all for a inexpensive price. The staff where also very accommodating, friendly, and helped us figure out our travel plans. I have recommended this hostel to everyone I know. Thank you for our wonderful stay!

What a great location in the city and an overall great place to stay on a budget. There was a reservation mishap when we first checked in, but the girls at the check-in counter were very helpful and provided us an upgrade for a few days as a consolation. Honestly, it was difficult to see a difference between our upgraded room and the regular room we later moved into. The accomodations were so comfortable, bright, and clean. We stayed in one side of the building that had a beautiful view of the Festung Hohensalzburg in the Nonntal district. We were close to many of the beautiful's beautiful sites, so it was incredibly convenient to get to the bus stops that are only about a 5 minute walk from JUFA. They had a wonderful breakfast set-up in the morning and a nice mini-cafeteria in the lobby that served quick food after-hours. Wifi was dodgy - only worked if you could get the password. Overall, a great place to stay for international travelers staying in town to take in the beautiful city of Salzburg.

The front garden area is very beautiful, but that's where the beauty ends for this hotel. Our room felt like satan's armpit and two of the guests checking in with us were assigned rooms with people already checked into them. Our room was supposed to house three people, but the third bed was locked up and we weren't able to access it until at least an hour after we checked in. Also, there was a party going on with loud music and yelling people until four in the morning. It was either open the window to make the room a livable temperature or close the window and get some sleep. Definitely would not be staying here again. Ever.